I enjoyed my first experience at Changes. Zoe was my stylist…read more I made an appointment and reception chose Zoe for me. The day of my appointment I received a text reminder. I appreciated that. Check in was very fast. I waited less than 2 minutes for Zoe. At reception, they have a pretty wide selection of hair products for sale. The salon was set up nicely and was clean. Although they were busy it didn't seem too loud so that I felt I was able to communicate with Zoe about what I wanted without a ton of distraction going on. She was was very friendly and efficient. She was talkative but not gossipy. She gave me exactly what I asked for and edited the cut where I asked with ease. If there were any criticism to be made it would be that I wasn't recommend any products or informed of what was being used. But that may be a plus for you if you don't like feeling you're being "up sold" during your visit. Another was that this salon offers levels of experience with their different stylists at varying price points. I found this out through their website. Reception didn't inform me of this when I made my appointment. Checkout was fast as well. Although they do take credit/debit cards you can not attach the tip to your payment for service. You must use cash or if your stylist has square you can tip them directly. Over all, I very much enjoyed my experience and will definitely return.

I had a gel manicure with Devanie. This was my first time into the salon. I had a great experience…read morewith her, she is very warm and friendly and great at what she does, I love my nails! The salon is really nice, and the prices are good. I recommend this place and I'll definitely be back!

I LOVE this spa! I came last week for a couples massage and facials and we both had a great…read moreexperience. The couples room is spacious and welcoming. We both got hot stone massages and our therapists, Sarah and Johnetta, did a fantastic job. The hot stones were the perfect temperature and the pressure was exactly what I was comfortable with. It was my boyfriend's first time getting a massage and they made him feel comfortable and relaxed. We both got facials from Brehanna. He got the men's beard facial which used the Blue LED and he loved it. Again, his first facial and now he wants them all the time! I did the Rejuvenating facial with the Red LED and the NuFACE lift. We both left super relaxed, with hydrated and glowing skin. We will definitely be back regularly!

They keep charging you when you try to cancel. Do not deal with the Polaris location. They are…read morevery dishonest. I've tried to cancel twice. And I think I have finally accomplished. Cancellation but they now tell me they need a 30 day cancellation notice so I will have one more charge and available treatment. To avoid this place I have to drive 40 minutes to a different location to use my credits. Ridiculous

I scheduled a Japanese Head Spa appt via the website and it was easy to follow along. Amanda was…read moreamazing and from start to finish was not only kind, but took care of me, and i appreciated her taking the time to tell me more about the history of Japanese Head Spa and her experiences and knowledge. I loved that she cares not only about her business but the customer and this shows in the products she buys and how she deals with businesses that care more about quality than quantity. I highly recommend going to Amanda for a head spa treatment. The pressure she used was perfect and while my scalp was in good condition prior to the treatment, you could see a difference afterwards. I was so relaxed that I dozed off and on, and left there feeling lighter than when I walked in.

From the owner: Columbus' premiere luxury Japanese Head Spa. Transforming your mind, body, and soul through hair /…read morescalp services and color analysis. Find yourself through self care and self discovery. Rooted Rituals is an oasis for relaxation... deep care rooted in luxury.

My daughter got her healthy girl summer trim today with pheobe! She was so fast and it looks so…read moregood!!y

I'm honestly really disappointed with my experience. I booked an appointment specifically for a…read morebase color AND highlights, and I showed the hairstylist reference pictures of the color and overall look I was wanting. However, my base color was never changed only highlights were added. The highlights also ended up being much more subtle and darker than the reference pictures I showed. I was hoping for noticeable, soft caramel/brown highlights with more dimension throughout my hair, but the finished result looks very close to how my hair looked before. I did tell the stylist that I liked it when I left, but I want to be honest that I only said that because I felt uncomfortable being rude after she had finished my hair. Once I got home and really looked at it, I realized I was genuinely disappointed because it wasn't what I had asked for or expected when I booked the appointment. I understand that hair doesn't always turn out exactly like a reference picture, but I feel like there was a pretty significant difference between what I booked, what I showed, and what I actually received. I was really excited to get my hair done, so it was upsetting to spend the money and leave feeling like my hair barely changed.

I never place reviews after only one visit, so I had two massages at Papillon Day Spa. It's a small…read morelocation, but well-kept, clean and comfortable. Reception was super friendly and even fit my first visit in on a same-day appointment. Both visits were performed by Montana. I was given plenty of time to get changed and comfortable without feeling rushed or taking too much time. A ground-level heater made the massage table comfortable. It was also nice to finally find an LMT that used a reserved amount of oils/lotions so you didn't feel like you were walking out of the spa covered in Crisco. Montana asked me about problem areas and focused efforts on those muscle groups, applying just the right amount of pressure, checking in throughout to make sure everything was just right. I've tweaked some things in my back at the gym and these last few sessions have really helped. This is my new go-to spa for massages. It's ease to book the same week which works really well with my schedule. Montana and the staff are awesome!

I was excited to find a place that was open on Sundays. Unfortunately the woman doing my pedicure…read morewas late but they did give me a discount for waiting. I scheduled a Papillion pedicure but don't think I got all the steps that were offered. I had to ask for the scrub and massage. Disappointed in both because she only did my feet and ankles unlike other places that do your lower leg. The place is nice and convenient.

Ellie has been doing my hair for the past several months does a great job. I have been told my hair…read moreis not easy to cut but she handles it like a pro. Highly recommend her.

I've been going to kenneths for quite a while in the past but my most recent cut has me never…read morewanting to return, I'm so embarrassed to go out. For context I'm a male who normally rocks a long top, long back mullet and just wanted to visit to get a trim and fix the sides. I asked for "not too much off the top, mid forehead at most" and got what looks like a crew cut, nearly flush with my hairline. I even reiterated to the stylist "we can always take off more if I need" but she just went straight for it. I can't style it any other way other than slicked back now without looking like a fool and have to wait atleast two months for it to get to the minimum length I would've been okay with. I don't know what to say other than: if you're wanting a masculine haircut, stay away, lest you look like a tool. I won't be coming back.

I got the winter renewal and added on a blow dry and style with a mini facial. The quality of the…read morespa/massage was amazing. Maddie C. was really gentle but thorough and overall the visit was really relaxing and the vibes were great! Definitely recommend!

I can't say enough wonderful things about The Head Spa. From start to finish, the experience was…read moretruly one of a kind. Mary was incredible at coordinating and booking a spa service for my sister -- she went above and beyond to fit us in last minute and did it with such grace, kindness, and ease. Val treated my sister with the utmost respect and compassion as she navigates breast cancer and the sensitivity that comes with it. She was so thoughtful and gentle, creating a space that felt safe and uplifting. It was the perfect treatment to do before shaving her head -- an experience that could have been heavy was instead filled with care, empathy, and support. I'm endlessly grateful for both Mary and Val. Their professionalism, warmth, and genuine compassion set The Head Spa apart. Highly, highly recommend!

Abby is amazing! She was so sweet to me and did an amazing job on my pedicure! Definitely hope to…read morehave her again!!

Wonderful signature pedi by Ina! Friendly and super…read moredetailed, plus she picked out the correct shade of pink for me. There's a 5% discount if paid with cash. Clean store and wonderful massage chairs. Great location across from the mall.

I am impressed with the quality of service I received from Shannon. She is highly knowledgeable and…read moreextremely professional. Highly recommend her for cut and color.

Spent $400 and left with wet hair and light highlights. Never going back, sorry Morganread more

Went to salon to get an inch cut off of my hair. Told stylist, Ren, I wanted no more than that cut…read moreoff. She told me she would be conservative. She took four inches off my hair and then argued with me about how much she took off. Asked for a curtain bang like the picture I showed her and she could not even get that right. Ren listened to nothing I asked for. Worst cut of my life. I will never go back.

I found Piper through Facebook and man I'm so happy I found her! She did an amazing job on my hair!…read moreShe was so great! So kind and friendly! Honestly the whole salon was so kind! They knew everyone by name as soon as the walked in! They had complimentary drinks and a bite to eat! I don't think I'll be going any where else from now on!