May 20, 2025 My "go…read morelive date" was May 13, 2025, and I've been enjoying my new solar panels for 7 days. Though most of those days weren't all sunshine (lots of clouds and some rain), my solar panels produced more electricity than my home used every one of the six days. I didn't expect that, but I am very happy that's the case. I'm also a happy Earthlight Solar customer. Those who know me can tell you my personality could be described as a bit "anal retentive". I like to understand the details. As a result, I do lots of research and ask lots of questions. That makes some people, especially salespeople, unhappy. When I embarked on my solar journey, I understood very little about solar systems and buying options. I didn't know what a PPA was, or that I would be receive quotes for 5 different panel wattages across six different manufacturers. I interviewed 10 companies and got additional quotes from 5 more. Some solar companies were local to Massachusetts/New England and others were national. Some vendors proposed systems with microinverters while others proposed string inverters. Sometimes I got a reply to a question that didn't make any sense and I "did the math" to show the salesperson why felt that was the case. In one situation, the salesperson was flustered and never called me back after having visited my home. If you're getting the message that I'm not the easiest customer, you'd be right. In my experience, it's rare to have a "perfect" experience with any company/vendor. There's always some issue. (In my case, multiple issues including having the solar design rejected by my town's building department twice...) What matters to me is how the company addresses those issues. My experience with Earthlight Solar was not perfect, but it was very good. Again, that's why I'm a happy customer of Earthlight. When we experienced questions or issues, a member of the Earthlight team addressed them to my satisfaction. Every member of the Earthlight team I met or spoke with was knowledgeable, polite and professional. They were all responsive, respectful, they answered my questions, and they seemed interested in doing a good job. In particular, Earthlight's Day 1 electrician was sensitive to the questions of conduit placement and what I would like / allow both for conduit in the barn as well as in the attic. He wanted to ensure a smooth, clean look that wouldn't stand out on my house and barn. He also noted that my main power cable was not secured to the side of my house (it wasn't his issue) and he made sure that was addressed (strapped down) before he left. I also strongly feel that my sales executive, Orlando Rodriguez, was honest, direct and had my best interests at heart. At no time did Earthlight "badmouth" their competitors which was certainly not the case with some other solar companies. One in case, another local company and the runner up in my evaluation, not only badmouthed Earthlight but they provided misleading information. Clearly, I'm not alone in my happiness with Earthlight. I was getting a haircut and mentioned that I was in the process of installing solar. The barber asked me who the company was and after I told her, she said "my husband and I got solar from them too". I asked my barber if they were happy with Earthlight and she said that they were. If any reader of this review would like to speak with me about my Earthlight experience or would like information about the electricity production of my 22-panel solar system, I'm happy to speak with you. Just contact Earthlight and get my phone number from Orlando or one of the other company representatives. IRA KELLER

I had a 17 panel roof installation completed in late 2023. I couldn't be happier with Earthlight,…read morethe entire process and the functioning of the panels. Everyone we spoke or worked with was professional and eager to see that we were satisfied at every step along the way.

I'm saving cash on oil and electricity with the co-op and in times like this, that keeps me warm…read moreand happy! I've been using them for three seasons. If you heat with oil, they can save you money. Their site usually shows their average price, which varies based on current wholesale pricing in Connecticut. I always do better than regular retail rates. You can still arrange with an oil provider to service your furnace just as you normally would. All the details are on their site or are available by calling them. There's a very low fee to sign up for the oil co-op and none right now for the new electric co-op. I just signed up for their new electric co-op service, which promises savings of five to 20 percent over "standard offer" electric rates. I got my first bill with the new provider and it was almost 17% lower than my bill from last month - and I even used an extra kilowatt hour of electricity this month. Again, it's very easy and there's no long term commitment or fee to switch. Your bill still comes from your regular electric company. Check these guys out!

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

crap crap crap customer service completely lied pursuing legal action did not complete installation…read moreI had to have independent contractor complete installation do not use them

We began our solar project with Bright Planet Solar in February 2024, expecting a smooth process…read more Instead, it took nearly a year to complete. Plagued by constant delays and miscommunication. After installation in June, we were told inspections would follow quickly, but weeks passed without updates. We had to chase down responses constantly, often being ignored for long stretches. In August, their technicians caused a power outage affecting our pool systems, then told us to hire our own electrician to fix it - despite it being their error and admitting they they did not know how to fix it themselves after two separate visits. Multiple site visits were required because Bright Planet failed to correctly configure the backup system, even assigning unnecessary loads like pool lights instead of essentials like our refrigerator and a/c. Meanwhile, holes were left in our roof after the panel install and the crew's trash on our roof -- unaddressed for months. We sent dozens of emails - many of them cc'd with project managers and company leadership -- asking for scheduling updates, status checks, and answers. Often, we were met with no response, or vague promises that "someone would reach out." Even after city inspection passed in October, we were stuck in limbo with no updates on when the system would actually be operational. The experience was defined by poor communication, careless mistakes, and a complete lack of ownership or urgency. We had to escalate internally just to get answers. What should have been an exciting investment turned into a nearly year-long headache. We're sharing this to warn other homeowners: Bright Planet Solar is not equipped to manage your solar project responsibly or professionally. They will take little to no responsibility to your frustrations. The entire process lacked coordination, transparency, and accountability. They are not equipped to manage your solar project with care, professionalism, or basic follow-through.

We liked all aspects of Sunlight Solar! Installers were friendly and efficient. Prices were…read morewithin the average for the community.

Horrible communication and customer service. Missed appointments and deadlines without…read morenotifications which pushed back other projects and work being done on the home. I had to call them to track them down. When the job was finally finished, I found out on my own it wasnt done correctly and they had to come back. In the meantime I was sent 2 payment reminders for a job that wasn't completed while I continued to wait for them and they missed another appointment. Dealing with their headquarters wasnt any better. I will die before I use this company again.

Project went well. Helped deal with Eversource. Budget was met with no surprises. Office staff…read morevery nice to deal with.

After a year of whole house generator research and all the sales pitches from the leading…read moreadvertisers, I am glad I picked Eastside, they do the whole package from start to finish. The crew that worked at my residence were punctual, polite and professional. I would highly recommend Eastside Electrical for any electrical job, large or small.