Very disappointed. I switched to Sunshine because they were in my insurance network. I was told by…read morevery nice office lady my procedure had been approved at around $700 for 2 crowns. Around 8:00pm, days before the procedure the dentist herself called to inform me the nice office lady had made an error and that the $700 was for 1 crown instead of 2. I called insurance and they verified that their approval was for 2 crowns. Seems the dentist lied to me and threw her employee under the bus. Ultimately she refused to perform the work at the approved rate even though she had signed a contract with my insurance company. This was the 2nd procedure where the cost I was given ended up costing double. Very shoddy work from this office. Be careful... Dentist is not trustworthy.

Came in 8 months ago or so with extreme wisdom teeth pain in need of a removal assessment, after 6…read moremonths or so of chronic and persistent pain leading me often unable to eat solid foods. Was informed by the lead Dentist here, that the procedure wouldn't be necessary, and actually recommended against doing so without any more in depth conversation! Here I am now, after another half year of pain, being instructed by a new expert that I'll immediately need all 4 teeth taken out due to the severe gum trauma and nerve pain inflicted at all points of my jaw caused from the severe lack of room. If you're struggling and in need of empathy and understanding regarding your oral health, don't come here. I wish I hadn't. Thanks, for nothing.

Amazing staff and gentle doctor, always taking care of me and I never feel anxious with the staffread more

BEWARE! Predatory Billing Practices…read more I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type of crown dental offices do now. That's what I mean. They're outdated." As a patient I have no way to know what services they provide or dont and can only take the staffs word for it. Based on those statements, I proceeded with treatment under the impression that it was my only option and signed the treatment plan. I paid a $700 down payment and enrolled in automatic monthly payments. I pushed back through my employer and contacted UHC. UHC told me that what the provider did is called balance billing and that it is not allowed, so they opened a formal complaint. During the investigation, every one of my monthly payments was made. There was one that hit right when I had a fraud charge so I logged in and made a manual payment in their system. Despite that, I was called almost daily by the billing department and threatened with collections every single month even after that one hiccup. outside of that one month, all recurring charges went through. I called the office and was told to send an email. I sent my original email plus three follow up emails and never received a response. Later, I was told I should have called instead. When I explained that I had called and was specifically instructed to email, I was told they were too busy to respond and that I should have called again after emailing (which they never advised me to do prior). It was incredibly unprofessional. I STILL have not received a response, and that was over two months ago and this is the SECOND time I was told someone from Regional would call me and never did. I question if their regional even exists. After months of back and forth, the UHC representative handling my case, who was very thorough and put a lot of effort into helping me, told me the provider claimed they absolutely do offer other crown options and that I "voluntarily" chose the more expensive one despite being provided other options. That is the complete opposite of what I was told before treatment. Because it became my word against the front desk staff's, UHC said there was nothing more they could do. As you can imagine I am furious. The following day, my husband took our kids in and was told a filling would cost $150. Knowing what had happened with my treatment, he questioned the charge. The same front desk employee told him it was not an upgraded service and was simply the only type of filling they offer. This was the EXACT SAME explanation I was given regarding the crowns so we did NOT proceed with treatment. Luckily we have left the state and live somewhere where more providers take our insurance so we are no longer forced to go here. What was even sadder was seeing them set up a similar payment plan for an elderly woman because her "HMO didn't cover much." I know I am not the only person they are doing this to. They will surely respond to this asking me to call their office which I obviously wont do. I want no other communications with this office unless its in writing with regional.

I had a 20 y.o. partial plate that was giving me fitment issues for 6 months until it finally broke…read moreSaturday. I looked up Evergreen out of curiosity on Yelp as its about 6 blocks away rather than off Foster Road in SE Portland where I had the partial originally constructed. The reviews seemed pretty good. Monday morning, I took my partial in and was told it was fixable and would be available by 4 p.m. Hummm As the office closed at 4pm, I went over a bit early ... and damn !! It was done and looked like new!! ... and it fit like new .... perfectly. Wow and it only cost $125 :)

We did not find this service affordable. They tried to fix my mother's dentures, but they still…read moredon't fit properly. My mother is 83 years old and handicapped, and we had to pay out of pocket. There were multiple attempts to adjust the dentures, and they changed providers. They were all nice people but honestly, I don't feel the dentures were fitted properly. It's been a very disappointing experience. they expect my mom to visit the office many times adjust.

I have had bad experiences with dentists and told them up front. They assured me of a great staff…read more I had Dr Kim who was simply wonderful. She was given the task of pulling a tooth and did a highly professional job with attention paid to helping us feel comfortable. I highly recommend and thank you for making a difficult situation more manageable.

I've been having tooth pain for the last few months sometimes it's worse than others but usually…read moreit's manageable with some Tylenol or Ambesol. After being awoken in my sleep to the throbbing pain in my jaw I decided to reach out to dental providers in the Vancouver area I started with two well-known dentists offices and was advised that unless I was ready to pull the tooth out myself due to pain they wouldn't be able to help me. Determined To get my pain under control I searched Google and Sunrise Dental of Vancouver populated. The receptionist answering the phone such a friendly voice and pleasant disposition she assured me that she would try to get me in to be seen as soon as possible and would let me know if there were any cancellations in the meantime. She called me this morning and advised they had a 9 AM cancellation. I arrived at about 845 to fill out paperwork at 9 AM was properly seated in the dental chair where my examination began. Their process for ensuring safety and and standardization is on point!! They were sanitizing frequently touched surfaces, there was hand sanitizer in each room, all appropriate PPE was worn, and yet it still did not feel like a standard business transaction. They made me feel comfortable and maintained their sense of humor . I was in and out with the first step of a root canal completed in an hour I know what you're thinking I thought it to root canals are so expensive how can I ever afford something like that during a worldwide crisis. They worked with me on payment to ensure this was taken care of. I'm driving home and for the first time in months I'm not in pain. I have found a dentist office that didn't treat me like a number or a nuisance. if you want to be treated with the upmost care and respect at a great price without feeling like someone's jerking you around or just trying to get all your money out of you... This is definitely the place you need to call!

I haven't been to a dentist in 15 years... and I come from really bad teeth genetics from both my…read moreparents! So needless to say, I have a lot of work to be done and am preparing for some partial dentures). I just had one root canal four crowns and a cavity done (all in one appointment... The QUALITY of work they did AND GOT DONE IN ONE AFTERNOON was outstanding! I was pretty comfortable within about five minutes into my first consultation appointment. As a first time patient, Dr. Recore did not attempt to "upsell" me, and created a great plan for me to love my smile (and within a budget I did not share with her)! During my appointment, I didn't feel a thing (yes I used the gas) and I am a very sensitive baby when it comes to my mouth!! I put in my headphones and listened to my music and went off into my own world and they did their thing! Dr. Bardeloza Did my root canal and this was the best root canal experience I've had (and I've had a lot of root canals from various dentists). I'm leaving this review the day after and I don't feel any discomfort!! I can't even tell I had any work done!!! Christie did my temp crowns for me on my front top teeth (I have been so conscious of those teeth ) and she did BEAUTIFUL work (she tells me the permanent crowns are gonna look even better!!!) my father was a longtime patient of the previous owner and 25 years ago, My son went in after breaking his top front tooth. They were able to build his front tooth back up and he still has it to this day (not once has it broken off!). Going in as a first time patient to new ownership gave me nerves, but they settled them immediately (it's such a nice and comfortable environment with the staff, everyone is really kind). I am 50 years old and for the first time in my life, I am excited to start seeing a dentist to fix everything needing to be fixed and actually doing preventive care! I know this is a really long review, but this place is worth it and I'm hoping it helps someone who is really-really nervous about going to the dentist (like I was).

I've been going to New Horizons for a very long time. Dr. Jen is lovely and helpful and the…read morehygienist I use, Laura, is thorough and gentle. I appreciate the care I get there!

I had a cleaning here and I was pleasantly surprised. It's super clean and run very efficiently…read more The equipment looks shiny and I didn't drown to death when they used the water pic to remove what little plaque they could find. I normally don't review dental offices, but holy crap the dentist is a friendly lady. She's really sweet and smiles a lot, which is honestly pretty rare these days.

Ok, I don't get what "Simply H"'s review is all about because all I received from this place was…read morewonderful service! All of the staff is really nice and kind to patients and their families. My whole family and I go here to get our teeth cleaned and we always receive fantastic service. Dr. Yamate is a great and gentle dentist, she took the time to calm my nerves about any procedures and walked me through them when necessary. I would recommend this clinic to all of my friends and family members. They were really accommodating to my schedule as I attend university three hours from here and rarely have time to come back in town for routine cleanings. Would definitely come here again! THANK YOU VALUE DENTAL STAFF! One of my friend's experiences as well: She had state insurance, which usually no places are willing to accept, so I referred her to this place. They took her in and treated her in the same day. She was very happy with the doctor and staff members in this establishment and was grateful to have been treated so quickly. She called me afterwards and thanked me for referring her to this dental clinic! This place did not discriminate towards types of insurance people have and they treat everyone with respect and equality. :)

My favorite dentist I've ever had. Everyone is so kind and I'm obsessed with Dr. Warnock. 10/10read more

Love your dentist! This place is THE BEST!! The front desk ladies are exceptional! Scheduling is…read moresuper easy, they are always on time!! Everyone I have encountered the few times I have been there has been kind, gentle and communicative. They are efficient and not trying to upsell you every time you're there. They were recommended to me, and I definitely recommended them!! But hey do have a parking lot, & if you don't have insurance? They have excellent options for you!!! LOVE THIS DENTIST!!!!

Caring and personal staff…read more A few long term cosmetic issues fixed nicely Additional fillings also taken care of

Excellent work. It wasn't until I got horrible dental work elsewhere that I realized there can be…read moresuch a difference in dentists. Dr. Kyle is knowledgable and does great work. His assistant is so nice and knows what she's doing. All the workers are very friendly. I highly recommend Ostenson Dental.