I have been a long time customer of Tuffy. I first went there when the transmission died on my Jeep…read moreWrangler. It was a Mercedes trans and very expensive to fix so I got multiple estimates. Tuffy had the correct diagnosis from the start even after going to specialty trans places in the area and the lowest price and warranty by far. I have gone there ever since. Most recently, I had my battery die and my brakes go out on me twice. Tuffy sent Chuck out to help me out with my battery even on a Saturday (it happened across the street at Kroger) and saved me on a tow. They stood by their warranty when my brake line went bad and pads got damaged. And then got me in next day and had the work completed on my pads, rotors and caliper on my rear brakes by the next morning-even with having to order parts! I even get my oil changed there because they are the most affordable around. Tuffy treats me like I am their family. I know I can always trust them to give me the best price possible. Kathy, Doug and Brian are always friendly and Chuck and the other techs do great work. I love that I can support a small, family owned local business. And I never feel like I am being taken advantage of because I'm a woman. Thank you Tuffy for making sure I'm always safe and keeping life in my vehicle.

I needed my brakes checked because of a squeal emanating from the back brakes. I usually do my own…read morewrenching because I've been burnt by repair shops in the past adding on more after the quote to inflate the bill. But I thought I'd take a chance and booked an appt. I took it in and had a quote as to what had to be done and approx. how much. Doug, the manager, is a very friendly, informative person and explained it all. Enjoy talking to him. After inspecting the front and rear brakes Brian called, said what actually has to be done, what it was going to cost and when it would be done. When it came time to pick up the car and pay, I was pleasantly surprised the bill was less than the quote. Can't say enough, they did a great job, and I'll continue to have my vehicles serviced there

Hard to find an honest mechanic but Jeremy is here to save the day and give you faith that there…read moreare honest mechanics out there. Look no further! They provide great customer service, upfront-honest-and fair pricing. When they give you an estimate and a length of time to repair they are spot on. He's got my business and everyone I can send his way.

Gary was a pro, He moved my rv Wright over a curb with all 16 thousand pounds of a fifth wheel one…read morethe left rear axle backing up on an angle over a curb,now my leafspring is sprung on that back axle, This poor Company Jeremy's has no money to help with the damage they have done! They use turms like you told me to back over a curb or that camper has a dent in the rear bumper it's not are falt we did nothing wrong ,200 .00 dollars tow 1/2 mile . I would tell you don't use this company! BBB here we come.

Some of the best people in the business will be found here at 9-3 auto. They specialize in Saab…read moreparts and vehicles however they will work on most makes. I have had a few non-Saab vehicles serviced here and each time the work was done well. I have also purchased a vehicle from them which was also a pleasant experience.

Ive been taking my car to 9-3 auto ever since i bought my SAAB 93 for anything needed for my SAAB…read morethey are very good people and know what they are doing when it comes to working on cars. I refer all of the poeple i know who have SAAB to go to 9-3 Auto for any work or maintenance for their vehicle.

Knowledgeable, diagnosed and repaired my Subaru. They were able to locate a used transmission to…read moreget my car back on the road. Thanks Mark!

Have had my car serviced and repaired here. The prices are reasonable. The work is good, have never…read morehad to go back for the same thing to get fixed. Service is friendly. Have had my window repaired, brakes and other things.

Purchased our 2018 Jeep Grand Cherokee Limited CPO from Jim Riehl initially. Big mistake. It had…read more15,000 miles on it when we bought it, the price changed significantly when we went to pick it up and we were sold some warranty that was an extra $3,000. Short version is the check engine light came on a few weeks later, they wanted to charge $300 to diagnose it and ended up saying it needed a part that was on national back order. Asked about the warranty since we were never given paperwork for that. They say there's no warranty besides the factory warranty so we're responsible unless it's engine or transmission related. Check engine light does not classify as engine apparently. 10 months went by, I finally went in to get a refund for the part and was going to buy it online. Magically it was in stock. They wanted more to install it, so I did it myself. Light came back on and they assured me they did a thorough test. Looked up the code online and multiple people said to check a sensor easily accessed in the back. Wasn't even plugged in. Plugged it in, fixed. You'd think that would have been seen in the thorough inspection and diagnosis. During that time I noticed the hood bubbling. Was told "they all do that". Body shop would not return phone calls and said it's not worth fixing when I finally did talk to someone. Frustrated I called corporate and they told me they don't do much because even though it's covered 7 year 70k warranty for anti rust/corrosion, the dealerships are independently owned and they don't have to fix it by choice. So zero help there. Tried parkway, another dealer off Telegraph, all had the same story. Was about to give up and decided to call Dick Heuvarre. SOO glad we did!! There was a wait but Corey the body shop manager was on top of it. Had us come in to take pictures, set up an appointment a month or so out. Dropped off, gave us a rental in the meantime and end of the week it was like new. The entire experience is what I would expect from any dealership but they not only met my expectations, they exceeded them. We dropped the vehicle off pretty filthy with 2 kids and just returning from a road trip the day before we were on a time crunch to get it there. Everybody and I mean everybody was friendly, punctual, professional, and the grand slam was they even washed the entire vehicle and even cleaned out and vacuumed the whole inside. Like a complete detail. Talk about going the extra mile. There were no surprises except when we picked it up and it was completely clean in and out. Truly exceptional service. Cannot say enough good things about this dealership and they definitely have us as customers for life. Thank you so so much everyone! I am ashamed of Jim Riehl, Parkway, and the other dealerships we dealt with and so happy we found this one. Sincerely, Jacquelyn & Jonathan Blake

Horrible customer service. Was utterly pathetic the service was awful…read more They were refusing service to people just because of past reviews that were left for employees which I find completely unacceptable.

We have been using Fred Grande for oil changes as life gets busy and no longer have time to…read morecomplete on our own. They are reasonably priced and very friendly! Actually was cheaper that what a neighboring (only oil) change place was. They are also honest which has us coming back. No trying to get us to do unnecessary repairs. Highly recommend!

Salesman Cody was great at helping me find a Maverick. No pressure or sales pitch. Went over things…read moreon truck before i drove off. Very satisfied with results...Garry Phillips.