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    Moore Irrigation Services - The rough landscape

    Moore Irrigation Services

    (17 reviews)

    Stone Oak

    Late Post~ Last…read moreyear, I moved into my dream home, only to be met with a series of setbacks and disappointments due to a problematic builder (CKC) and poor customer service. After dealing with numerous unscrupulous vendors and a previous landscaper who took my deposit without delivering, I had almost lost hope in finding reliable and honest contractors. That changed when I met Brad at Moore Irrigation via Gregg at Pristine Landscaping. Brad surveyed my property with Gregg and they were both a breath of fresh air. From the very start, they were professional and provided the reassurance I needed, making it clear that my project was in great hands. Brad and I walked the project on several occasions and he listened to my concerns and dedicated his team of skilled professionals from day one. Within just 30 days, despite the enormity of the project, their team of expert irrigators, transformed my rocky terrain into a Mediterranean paradise. Brads transparency and commitment stood out--he did not underbid like many contractors just to secure the job. Instead, he ensured every aspect of the project met my expectations. Brad, I can't thank you enough for how happy I am with my Irrigation and Landscaping Lighting Project. Beyond the exceptional work, your team has responded to my calls and any concerns raised and ensured my beautiful landscape is properly irrigated. I highly recommend you and Moore Irrigation for anyone seeking top-tier service and genuine care and Great Value. I will definitely be calling Brad again to finish the back yard and add more lighting in the future.

    There are good reasons that Moore Irrigation has a 3.5 star rating... many customers report having…read morethe same terrible customer service and incompetent results that I experienced with them. I contacted Moore Irrigation to fix a broken Master Valve. Their tech, Byron, arrived on Wednesday to fix the master valve issue. Unfortunately, he did not perform the work properly, which caused the backyard sprinkler system to stop working. I called on Thursday to report the issue, and have a tech sent out to fix it. I was told that the earliest Moore could have a tech out is Monday, which was disappointing. On Monday, Tyler, from Moore Irrigation, called and told me that the tech wouldn't be able to make the scheduled time, and rescheduled for Tuesday. On Tuesday, Tyler called again, and said that the tech again wouldn't be able to come out as scheduled, and rescheduled for late in the day Wednesday. When I told Tyler that I was concerned about their reliability, considering their repeat cancelling and rescheduling, and whether I could count on them to actually show up on Wednesday, and he said he couldn't commit to anything, and "things happen". A reputable company with proper customer service would have provided a prompt response to fix their mistake, instead of giving me the run around and continuously making excuses. With such a lame, unreliable response, and the history of missing scheduled times, I contacted another vendor to address the issue. I couldn't continue to let the yard go without watering during the summer heat. The new vendor arrived on time, and promptly fixed the mistake that Moore Irrigation made. When I talked with Tyler at Moore Irrigation, he was flippant and adversarial like he was every time I talked with him, and said "mistakes happen". I tried to resolve the issue with Tyler, but he cursed at me, and hung up on me. Don't do business with this incompetent, hostile company. Customers shouldn't be given lame excuses day after day, then cursed at, and hang up on. Customers deserve far better service than Moore Irrigation.

    Maldonado Nursery & Landscaping

    Maldonado Nursery & Landscaping

    (11 reviews)

    I had a great experience working with Desiree Flores. So much so, I had to come leave a review! She…read morewas incredibly professional, knowledgeable, and helpful throughout the process. It's always refreshing to work with someone who truly cares about providing excellent service. Highly recommend reaching out to Desiree if you're looking for quality landscaping expertise!

    I want to share a recent experience to help others avoid similar issues. While landscaping work was…read morebeing done at a hospital in Corpus Christi, Texas, Maldonado nursery and landscaping damaged my wife's car window. Despite our efforts, the company has refused to cover the repair costs because we do not have enough proof or "the story does not add up". Here's what I recommend if you find yourself in a similar situation: File a Police Report: This creates an official record of the damage, which can be crucial for resolving disputes. Document the Damage: Take clear photographs of the damaged window and the surrounding area. Obtain Insurance Information: Request and record the insurance details of the service personnel, as they typically carry this information in their vehicles. this is their current insurance FCCI Insurance Group. Collect Evidence: Gather as much evidence as possible to support your claim, as companies WILL try to avoid taking responsibility. Grab photos of the equipment that caused damage, and security camera footage if possible. Taking these steps will help you protect your interests and ensure a fair resolution if damage occurs. I hope this information proves helpful to others facing similar challenges.

    J & R - landscaping - Updated October 2026

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