I recently moved into my new home and figured to save time I would go ahead and have my place "professionally" cleaned before I move my furniture into my new place called "home". My townhome was a recent reno therefore on the surface the place looked fairly decent as if there was not much to clean (i.e. new appliances, new floors and etc...) but the more I went through my place and the size (roughly 1700sq ft) I realized that I just didn't have the time to do a deep cleaning so I contacted J&M Cleaning services because the reviews were pretty high on the charts so I figured, why not give them a try.
They arrived on time, however very minimal communication (no formalities whatsoever) they just walked into my house as if they had been here before. I did notice that there might have been a language barrier, however, being a first-time customer IF your interested in retaining customers you want to make sure your customer service is on point. They begin dropping their items into my foyer immediately along with a gentleman who was helping them unload (again not social/friendly at all). Mind you, these people are coming into MY house...but okay, let's see how this goes.
Once they begin to wrap up with everything, like anyone would I started checking to make sure things were CLEAN, well immediately as I opened my kitchen and bathroom cabinet drawers I couldn't believe it looked the very same way it did prior to their arrival. The shower heads and tub still looks the same. There was some spots on my kitchen counter and skin that needed just a bit more elbow rub and possibly a stronger cleaning product and wouldn't you know that was still there. Of course I pointed it out to them and she did wipe it out but chuckled as if it wasn't a big deal.
I go to my lower level and a nice pile of dust right at the bottom of the stairs (not sure how they got around it) and the list goes on.
I headed to Menards, picked up some cleaning products, and cleaning up what I paid them to do.
A complete waste of my money and time that could've gone to a company who can really get the job done on house that was empty and a reno so not much to do other than clean it and make it smell good (which if you walked into my home you wouldn't smell or see that it was cleaned by service).
I rarely leave reviews like this but the more I'm cleaning and seeing obvious things I couldn't help but leave this review in hopes I will help someone save time and money. read more