I want to love this laundromat. I really do! They are my go to laundromat in this area and have been for years. It's a Chinese family-run business and I want to keep supporting. However, I have issue with the fact that every time something goes missing, I'm given attitude as it's my fault. I know that the solution to this problem would be doing my own laundry, which I do when I can (time permitting), however there's always something missing.
Today when I did drop off, the wife had an attitude and was being super short with me. I commented to her that my neighbor gifted me with a mask from a local black-owned retail brand and I brought it to be wash last week but never got it back when I picked up. There was only one other customer in the laundromat at the moment and I guess the owner didn't want this woman to hear what I was saying so she yelled over me and said "alright! no problem! pick up at 12!"
I found that quite rude seeing as how I've been going to this laundromat for over 10 years and we've been nothing but amicable to one another. There was an instance where she lost my socks a few times and she gifted me a mesh drawstring bag to put all my socks so she wouldn't keep losing them. I guess after making this remark I'm realizing that I should maybe throw the mask in the sock bag too...Something about that sounds so wrong though.
I just hope they will be more careful with handling customers' clothing and making sure that folks don't mess with other folks' clothes in machines because I know that sometimes happens too. People taking other people's sh*t out as soon as the machine stops because they're in a haste to use it right away. read more