I walked into this place to get some help picking pavers one guy was on a computer and never even…read morelooked up to ask if u needed help another guy was helping a customer so I waited and walked around thinking foolishly there would be some sort of customer service once he was done, well that never came once that customer left he walked to the back didn't even acknowledge I was in there, mind you there was not ANY other customers in there. I was the only person in the store and no one asked if I needed help. So needless to say I'll take my business elsewhere

On 9/8/25 I visited the AZ Stone store located on Virginia St, in Mesa. I was in search of…read moretravertine & brick for my contractor to complete a small backyard project for us. Rosalie helped me find the exact pieces I needed, and I gave her the measurements (10sq feet of travertine, 2 pieces with bullnose, and 12 brick flats) per our contractor. I paid the $745 and I showed her a picture of the project. She told me I could bring back any unused items and there would be a "small restocking fee". I drove around to the back lot and a couple guys loaded up the back of my car. I mentioned to them that it seemed like a lot of tile for such a small project, and they reassured me, "it's better to have too much than not enough, and just bring back what isn't needed." A few days later our contractor completed the project and commented that we had a lot of travertine & brick left over. I told him I would return it to the stone store for a refund. Today, 9/15/25 I made the 30min drive to the store to return the materials. I was met by Esthela who informed me there was a restocking fee of 25%!! AND that since the box of brick flats were opened, they would be unable to be returned. I informed her of what I was told when I bought everything last week. Her response was "oh well, that's our policy" and asked me to drive around to the lot to return the items. There an employee met me to empty the back of my car and commented "wow, that's a lot for you to return". I told him I felt like I was scammed because I obviously didn't need that much for our little project and now I'm paying a huge restocking fee to return it. He encouraged me to return to the front office to make sure the refund went back on my credit card. I met Esthela again, to confirm my return. She punched in some numbers on her calculator and stated I was to receive $95 back on my card! (Returning 7 pieces of 24x24" travertine @$44 each, 1 bullnose 2" x 12" x 24") should've been much more than $95 back! I questioned that and she finally called over Rosalie, who just arrived for work. Together they figured out the math equation and credited my card for the appropriate amount, less 25% restocking fee. Still feeling like I was scammed I asked to talk to Rosalie. She remembered me from waiting on me last week. However, all of a sudden, she was blaming the contractor for giving me the wrong measurements (which wasn't true), she did the calculations based off of what info our contractor supplied me with. I reminded her of how I commented that the amount seemed to be too much- and she said "bring back what you don't use". Nothing was mentioned about the box of bricks- and she knew I only needed 12 brick flats. Her final comment to me, as she turned her back to walk away from me, was that it's not her "job to do calculations for customers". This IS a stone supplier- their specialty- certainly not in my wheelbox. If this isn't their job to make sure the customer is happy with the products, and provides the correct amounts of products, then whose job is it? I'm giving ONE star for the actual tiles- they're very pretty & match the area perfectly- but as far as customer service and satisfaction goes- negative 4 stars. I will not return to this store in the future, and I certainly hope buyer beware- you'll buy far more than you'll need, then get hit by a huge restocking fee! Scam alert.

Came here this past friday to get some gardening tools. The staff was friendly and very helpful. I…read morehad coupons as well for this location and they worked.

Extremely high prices for a hardware store…read more 3/4" pipe is less then $1 per ft. 60" for $30+ is a bit wild.

only heard great things about this company from my clients. However, today I picked up a client in…read morefront of their store. There was a problem with dispatch so I sat there for a few seconds. A tall Caucasian man with salt n pepper facial hair came out and ask if we were ok. I said yes thanks! He said, well you are parked in a firezone. Before I could apologize and move...he said..."Get the fk on or I will call the police"! My mouth dropped and my clients did as well. I said...call them!!!! I did move. But when I remembered my realtor recommended the place, I swung around to confirm the name. That guy (2nd from right in back line on web page took a picture of my vehicle. I'm not sure what I did to upset the guy, and I reported it to Mesa PD, but I will not shop or refer anyone until this is rectified. Their reputation is better than this!

Actually I have good reviews in my particular case. They seemed to have the exact replacement lid…read moreI needed for my pyrex dish. The price was reasonable and they shipped it to me in a reasonable time. There was no damage to the mailing bag in came in or to the lid itself. I don't have any experience with their customer service so I can't address that. Overall I have to say I got exactly what I wanted at a reasonable price.

Graden center is great here, nice selection of everything I needed…read more Plenty of of garden supplies & pool stuff too.

May 1, 2026 - I went to the garden center and selected some flowers and soil. While selecting the…read moresoil the LARGE SIGN read, "2 for $16.00". We selected two bags that were directly under the large sign but when we went to check out we were told they were $14.47 each! I walked with Mark, the register employee, back to the soil display, pointed directly at the sign, and said, "The sign clearly reads 2 for $16.00!" He agreed but took down the sign and moved it to the next bin. I asked him to give us the pricing that was advertised, or at least provide a discount. He attempted to do so, looking at his computer screen, and then said I can't do it. He couldn't even offer a Senior discount! I had a helper who drove all the way from Gilbert to assist me with this purchase as the soil is way too heavy for me due to my disability. I made the purchase but felt scammed by Home Depot! Home Depot needs to do better! Price your products fairly and at least correct the problem in a fair way for your loyal customers!!

We are very happy with our backyard and pool. The staff was great with keeping us updated on the…read moreprogress. We didn't have any issues and our pool was done very quickly! Thanks to everyone involved!

Overall our experience with Pool and Landscape was good. The reason I gave the rate I did was…read morebecause we did have issues with our project. We had a few re work done and our main issue was plumbing. That pushed out our project for another month. Our project manager was very nice and would have liked better communication with him. I think if our project manager were to supervise the plumbing work we would've saved a lot of time on the project. Our pool did come out looking amazing I do recommend them as a pool company. They do work with you and try to make things right which my husband and I appreciated. -Valdez Family