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    J & J Cafe

    4.7 (3 reviews)
    Closed 5:00 am - 2:00 pm

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    6 years ago

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    Bay Motel & Family Restaurant

    Bay Motel & Family Restaurant

    4.0(100 reviews)
    3.5 mi
    $

    Sadly our experience was far from pleasant. We arrived on a Saturday morning, after the breakfast…read morerush and it seemed that was to our detriment. We were not greeted and had to wait on the hostess. When she arrived she didn't greet us, just said, do you need to pay your bill? When we said, no we needed a table, suddenly there was this apparent rush to seat us w/o any further interaction. Our waitress had a nice enough demeanor but after taking our order she disappeared. Other tables seated after us were served well before us, to the point they were finishing their meals as our orders were just coming out from the kitchen. I ordered their French toast combo w/ a side of hash browns, asking for the toast to please be put on a separate plate. Andy ordered an omelette and biscuits & gravy. I think a simple enough order, minus my request for a separate plate. My meal was served on three plates, two of which were hot, the food however was not. The eggs were cold and rubbery, the French toast soggy and the potatoes soaked w/ grease; everything cold after sitting under a heat lamp. Andy's meal was mediocre. The waitress eventually returned asking how everything was, I told her my food was cold and she offered to have it remade but after the amount of time it took for the initial order I declined. She returned a second time asking if I wanted a cinnamon roll or anything else and again I declined. There was a gentleman working who we'd talked about as we waited on our meals. He appeared to be a manger, perhaps an owner? I'd mentioned how refreshing it was to see him taking an active role in the service of other guests and staff. But after receiving our meals he seemed to have fallen into an apparent abyss. We didn't see him for the rest of our visit. However the ambiance/attitude of the staff completely changed. There was much more attention and interaction w/ the other guests, but for me, personally, it was too little too late. There's a lot that one can recover from w/ a simple word or gesture, but not a word was uttered about why our order took so long, where our server went, or even a simple apology for the food taking so long or it being cold. The gentleman that was there and so jovial w/ others, said nothing to us. They did take my meal off the ticket, which I appreciate. But this was only our second visit there and will be my last. Perhaps our ticket was misplaced, or we came in as our server & others were going on break, heck maybe they had to completely fire something from scratch but none of this was explained.... all that was left was a bad taste in my mouth and an empty stomach.

    Staff was very friendly and accommodating. The front desk had maps of the local shuttles that run…read moreon football gamedays, which is appreciated. I got the old school metal room keys, feels so vintage! It takes a little jiggling to get it to lock, but it's possible! The room was well kept, certainly a small room, but it was clean. And at least I had a fridge and microwave, which I didn't have in my previous hotel in Milwaukee. Small TV is mounted to the wall. No stationery or anything like that. The morning after, I had breakfast at the motel restaurant. If you stay at the motel, you get a 3 dollar coupon, which is very nice. The waiter recommended the Philly steak skillet, so I went with it. The skillet came with hash browns, sirloin steak, veggies, and pepper jack cheese along with some buttered sourdough toast. Very good meal, friendly service as well.

    Photos
    Bay Motel & Family Restaurant - View from a booth.

    View from a booth.

    Bay Motel & Family Restaurant - Hash browns

    Hash browns

    Bay Motel & Family Restaurant

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    Bay View Family Restaurant - Philly Cheese Steak skillet and Standard 2x2 breakfast.

    Bay View Family Restaurant

    4.0(43 reviews)
    2.9 mi
    $

    Great local diner! The staff is unbelievable and the food portions were huge. I don't think anybody…read morefinished their meal.

    I go to this restaurant many many times but never was treated so poorly as this last Friday. I can…read moresay the food is great but to get treated like this was definitely not ok. I would like the restaurant owner contact me. I also had a friend who refuses to go to this restaurant because of the same issue. She also asked for crispy shredded potatoes and the arrived back at the table burnt just like I received them. But the cook has an attitude. I like my potatoes crispy so the waitress asked if I'd like to send it back and get it crispy. When the shredded potatoes returned by the waitress every piece of shredded potato was burnt Not one piece of the potatoes were white. The message was very clear! N Don't ever complain just eat the food even if you asked for crispy potatoes Very bad for the customer... I will still eat there. If I ever encountered such bad behavior again I'm done. It was very insulting especially when the waitress said to me. Is this crispy enough !!' I was shocked and embarrassed because we had friends from out of town who I bragged about your food. But it's a lesson learned... the waitress was just as bad to bring it that way to Our table. Weekend before I treated friends spent $80 then this weekend another $55...and we went to your restaurant 3 times in one week... The food is great But the cook and waitress can ruin your business

    Photos
    Bay View Family Restaurant
    Bay View Family Restaurant - Cool coffee mugs.

    Cool coffee mugs.

    Bay View Family Restaurant - Spanish omelette.

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    Spanish omelette.

    J & J Cafe - diners - Updated May 2026

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