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Glenpool, OK

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J & J Appliances

3.0 (2 reviews)
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4 months ago

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Ask the Community - J & J Appliances

Jorken Services - Same Day Service Open 24/7

Jorken Services

(2 reviews)

Really great company. Very impressed with the speed that the technician took to get here and the…read morefact he was able to fix it. Was a minor problem that he worked out pretty quick so I was really impressed with his honesty as well. If you need a fridge fixed I'd definately give Jorken Services a go..

Best Service Ever. I found this company here when my Mothers Washing Machine broke down. My mother…read moreis 88 years old and is on a limited income. I filled out a form online to schedule service which was the first thing that attracted them to me because i had already made several calls to other repair companies and they either didnt answer or they told me they couldnt help for several days or they were just too expensive to get them to come out. Jorken Services replied to me within 10 minutes of me filling out the form online. I had explained my mothers situation to them in my original request telling them about my mothers financial state and the urgency of the call. I first recieved an email from them saying that a technician had already been assigned and would be calling me shortly. Before I even finished reading the email, the technician was calling me. He already knew what was needed and said that he was told to do his best to keep costs to a minimum. I had originally set it up when I filled out the formfor the following monday but he was willing to come straight out. All up it was less than an hour between my initial email to them and the time the technician arrived at my Mothers house. He took a look at it, told my mother that it was nothing serious and that he could fix it on the spot for just the service call charge. He had the machine fixed in a jiffy and then even changed out the filters in her furnace for my mother as well. He then sat down with my mother and explained to her all he had done and gave her information and tips on her oven and even tightened up a fitting on her disposal under the sink that had been leaking for ever. All this and all he charged was a minimal service call. This company is a credit to its industry where so many now just seem to want to rip the elderly off this company bought a little sunshine back into my mothers day as well as giving me a feeling of comfort that if my mother had any other issues with her appliances or her heater or ac that I can now call someone that knows how to treat people. You really will be doing yourself a favour if you pick this company to fix your home appliances. Thanks again to Mr Jorken and the technician who came out.

Knock on Wood

Knock on Wood

(1 review)

Midtown

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!

Mr. Appliance of Metro Tulsa

Mr. Appliance of Metro Tulsa

(23 reviews)

East Tulsa

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

I called Mr. Appliance to repair my dryer. The technician performed a diagnostic and told me the…read moreheating element and sensors needed to be replaced. The parts were ordered, and after waiting approximately two weeks, they returned and completed the repair. After the technician left, I started a load of laundry. The dryer began heating up and then shut itself off completely. I contacted Mr. Appliance again and, after some back-and-forth, they scheduled another visit about a week later. The same technician returned, performed another diagnostic, and this time told me the main control board was bad and would be very expensive to replace. At that point, I decided not to invest any more money into the dryer since replacing the board would cost nearly as much as purchasing a new appliance. What concerns me is that I paid for parts and repairs that ultimately did not solve the problem. If the main board was the actual issue, I would have expected that to be identified during the initial diagnosis before spending money on other repairs. I contacted the office and politely requested consideration for a partial refund. I was not asking for a full refund, only some acknowledgment that the original repair did not resolve the problem. Instead, I was met with resistance, and when I asked to speak with a manager, I was told they would check availability and then the call was ended. The most disappointing part of this experience was not the failed repair--it was the lack of customer service afterward. Unfortunately, based on my experience, I cannot recommend this company.

Three Rivers Mechanical

Three Rivers Mechanical

(2 reviews)

Used Tristan at 3RM several times with mixed results. I hired him after we moved into our new home…read moreand the heater stopped working. I initially called the home warranty who sent a tech out of Eufala. That tech pronounced our heater dead saying it couldn't be fixed and we would have to spend $18k on a new system. We were panicked but decided to call Tristan. Tristan came out on a Friday and determined the gas valve was bad and it was a simple fix and the home warranty tech was trying to rip us off. We were very grateful. We were going in to a holiday weekend so he wasn't sure the parts supply place would be open but we'd talk the next day. Next day came and I hadn't heard anything from Tristan by 10am so I called to see if he was able to get the part. He answered the phone and just says "ARE YOU KIDDING ME?" and hangs up on me. I'm now like WTH. After a few minutes he texts and says he told me he'd be at my place at 10...he never told me anything of the sort. So he arrived with the part and I'm not really happy how I was talked to but I let it go. He replaced the part and I again pay him more than he asked. A few weeks later the heater goes out again. Tristan comes out on Monday and determined the gas valve he had just replaced was bad and needed to be replaced again. He went to parts place and calls me and says they don't have the part and it will be Thursday before they do. Not ideal as outside temperature is like 5°f this week. I texted him asking if it would help if we went to Tulsa to get the part. Takes him forever to respond and when dose he sends me a snarky message that if the part was avaliable in Tulsa he would already gone to get it. Like I was supposed to know that. So Thursday comes and I hear nothing all morning. I don't call as this seems to annoy him in the past. Lunch comes and I texted " do you have any idea when Locke will have our part? " again slow to respond, when I do get a response it's simply "No". Not I will check with them, not I understand your anxious after four days of no central heat and you really need this fixed...nothing. Just "no". So I'm scared to even call Tristan with his attitude in previous calls so I do nothing. My wife on the other hand decides to just call the supply place and see for herself if the part came in. Turns out it had and they had notified Tristan 30 minutes earlier. I guess it would have killed him to call or send a text that just says "it's here". All we wanted was some communication on the status of our repair. That's it! So about 30 minutes later Tristan arrives at our house. I just kept working because I'm convinced by this time the guy can't stand me. He walks up to my wife, puts the part in her hands, and tells her to find someone else to perform our repair. Then he proceeds to chew her out for calling the parts place. Says "I'm a heating and air conditioning professional. " Professional...I would say anything but professional at this point. He leaves and we both plead with him not to do this but his anger and pride are now in the driver's seat. He's gone. The funny part is if he communicated with customers better she never would have needed to call. And look. I get it. To someone like Tristan these repairs are all very routine. But to the customer that hasn't had heat in their whole house in 4 days...it's a big deal. I think Tristan has lost the ability to see things through the eyes of his customer and I doubt that is going to serve him well. He hurt my wife, she's a combat veteran with ptsd and he single handedly put her into a panic attack. All because his ego was crushed due to her little phone call to check on a part when he wouldn't. And me? Well I have my own struggles with anxiety, something Tristan knows me well enough to know but none of that matters in his dealing with my wife and I. Total lack of empathy and it's sad. Can't in good conscience recommend 3rm now. There are plenty of other techs out there that value their customers. I suggest using one of them.

Called late on a night when NO ONE Else ( called 5 other local numbers ) would even answer - much…read moreless jump in their truck and get to my elderly parents home to replace the capacitor in no time flat . I cannot say enough about this emerging local businessman. If you need service - if you need new system - if you just want to marvel at good efficient honest work--- look no further. Call Tristan NOW and forever. thanks Tristan.

J & J Appliances - homeappliancerepair - Updated November 2026

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