Highly recommended Prompt response and fair price for our…read moretrailer axle/hub repair. The tech was very personable and knowledgeable on methods of repair.

Brad did an excellent job! He had an extremely fast response time in the middle of the night and he…read morehad our tire changed in about 15 minutes so we could quickly be on our way!

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

They've always been good about getting us in and getting our vehicles fixed, and, unlike other…read moreplaces we've used, actually fixed the problem.

I took my car in to get the brakes checked out because I was hearing brake noise. It was also due…read morefor its oil change. My car sits in my garage during the winter so I needed some basic maintenance. When I dropped my car off, I let the guy at the desk know I wanted my oil changed, I wanted to find out and possibly repair what was causing the brake noise, top off fluids, and check both my engine and cabin air filters. I told him to give me a price for the cabin filter when he calls with the diagnosis of the brake noise, sense I've never changed that filter but I know they can be a little pricey. I dropped off in the morning and told the gentleman that I would be picking it up the next day, since I wouldn't get off work till late. The guy said no problem, it will be done tonight and waiting on you tomorrow. So as the day passes I receive no calls. I decide to call before they close to find out what happening. The guys says, yea it's done you can come get it. Wait what? What about asking me if I wanted to go forward with the brake repair. The guy says they changed the cabin filter, which I only asked for a price on it, and the oil. He said the brakes were fine and the engine air filter was clean. I say then what's the noise i hear? He said they didn't hear it and I would need to drive the car to recreate. The "noise" is easy to hear and consistent. So they obviously didn't test drive. The just did a brake inspection, which isn't exactly what I asked for. So I pick it up and the bill is 136.00. The cabin filter was 75 parts and labor, which I wouldn't have got if they had told me that, and a charge for brake inspection. The oil change was the standard amount I pay, but a little on the high end. I drive the mechanic around for 1 min and he says oh that's a warped rotor. 1: are you sure? All you did was guess from sound. 2: then why didn't you test drive it and call me with that diagnosis? Long story short, they didn't do what I asked, didn't communicate, and charged me for a service I only asked for a price on. Won't be going back.

Was charged for parts and labor I did not authorize. Took car in for an alignment, which would…read morehave been around $120. They discovered some bad bushings on several control arms that prevented alignment from being performed completely, which is reasonable as it is an old car. However, instead of immediately calling to see if I wanted to authorize additional costs for parts and labor beyond the normal alignment, they went ahead and replaced a control arm at an additional cost of about $185. Later, they did finally call to see if I wanted to spend yet another $500 for more parts needed to fully align, which I declined, and they notified me of the $180 of extra work already performed. I would have declined the work they performed without my authorization because I normally can make such repairs myself. I have never before experienced a situation where added work was performed without prior notification and approval. And they did not offer any resolution when I objected to this having been done, leaving me no choice but to pay it.

They installed a rebuilt engine for my Hyundai Elantra that was covered by warranty. The took only…read morea week after getting the okay from the warranty company. They are very friendly and easy to work with. The engine has run great so far.

I would give it less if that were an option. Took my car here for the same issue three times and it…read morewas not repaired. Supposedly replaced the same hose three times. Asked for a loaner to leave it after the third time and was stood up once to pick it up and then the second time asked to wait while parts where put on the loaner. This is now the fifth visit. Laughter from Mr. Dave when I finally requested my money back. Uncompensated for the additional coolant (a gallon every other day), lost work hours, ubers to his shop, and horrible customer service. This began April 23rd. I ended the saga today. Below are screen shots of just some of this conversation.

10/10! Did not need an appointment, just dropped by for a quick exhaust repair. I prefer a small…read morebusiness where people are personable and friendly hands down over big businesses. Its in the country, so I got to visit with the horse across the street and the owner's cat and take a little walk while I was waiting instead of having to sit in a business lobby/waiting area.

I took a vehicle here to get the catalytic converter swapped out as the current one on the vehicle…read morewas punctured and had the cabin getting filled with exhaust fumes and was extremely loud. He was very polite, very helpful, and recommended us buying our own converter as it would be cheaper which saved us around $800-$1000 including his fee for the service. I would absolutely recommend Meade's Performance Muffler for all your muffler needs!

The owner is always pleasant to work with. His shop is pretty big and nicely kept! Even the waiting…read morearea is spacious and well kept. I've used his WiFi twice now during two different visits to do some virtual work as he worked on my vehicle! I call that exceptional customer service :)...he's very honest about the issues that may arise with your vehicle, and he's reasonable about his prices. I won't take my car anywhere else.

Rusty repaired my daughter's as well as my wife's car in one day. Both needed repairs on the…read moreexhaust as well as some additional work under the hood. Honestly thought it would run between $300-400 but, he was able to get them done for $225. Really appreciated his ethics-he could have charged us far more. Wood recommend Gateway Automotive to anyone! #greatjobfornotalotofmoney

Highly recommended!! Staff was knowledgeable and dedicated to customer service. Price was lower…read morethan all other mechanics. Great place!

Great customer service and price! Had the brakes and rotors done on my Elantra 2 years ago and had…read morethe air conditioner fix recently. Harter's comes highly recommended.

I can't express how relieving it is to find a mechanic you can can't on and even more importantly…read moreone you can TRUST. This guy is just that. Unbelievable! This shop has a new customer for life with me. I implore everyone to take all of their car needs to this guy before he becomes too well known! His garage seems like an unoccupied barn and I dropped my car off early in the morning before he opened so I was low key nervous I even had the right place. Plus I had him work on my mercedes which made me nervous cuz most of our local mechanics wouldn't even touch it cuz it's too "complex." I was being quoted $200 for an oil change and that's if the mechanic was even willing to do it in the first place. I am not the biggest car expert but it's wild that so many of the big brand shops in this country won't even consider doing anything to a car that isn't a Ford or Chevy. But this guy got mine tuned up, filled my tires, topped off my coolant all for $73! Plus he had it done lickity split. Well done and I can't say enough what a relief it is to have met him. This guy deserves to have the biggest auto business in the county but I'm selfishly hoping he stays as small as he is now because he simply can't be beat and I want to keep him as my only mechanic.

I can honestly say that I didn't feel like he was trying to squeeze money out of me. Why? You ask…read more Well... because he nearly convinced me to NOT get anything done during his initial inspection. Not even kidding. He was ready to pass on a quick easy job just to be fair and honest. Which I was super suspicious of (just kidding). So, back story. My wife was driving on 465 when she all the sudden heard a loud POP and the car started pulling heavily to the right. She was reasons shocked. So I googled auto repair near me because I definitely wasn't going back to the place in Indy I'd been before... reference my horrible review of Caliber Collision, and I found this guy. He's three minutes away from where I live and works out of a barn in his back yard so I was like, "whatever... if he does bad work I'll just Yelp him to death" and took my car to get it checked out. I was immediately impressed that the barn in in fact a legit mechanic workshop with hydraulic lifts and everything else you expect from a mechanic. So I was already impressed when he opened the door. Then he puts it through his 99 million point inspection and was like, "idk dude... I don't see anything wrong" to which I responded, "just replace the shocks anyway so my wife feels safe in the car". He already discussed pricing with me so I was good with that but then he comes out and says, "cool I'll have it ready for you tomorrow night". I was expecting like a week or something but he said less than 24 hour turn around. I was very impressed with that. Anyway to conclude this, I've gotten my car back and he did great work on it. Drives better than it did before. I am definitely going to be referring people I know to him in short order.