These people are sooooo nice and on top of it!!! I'll never use anyone else again!!!!!read more

When I first made contact I was given a quote of $350 flat rate. When I called less than 2 weeks…read morelater to hire the rate jumped to $385. I was put on the schedule that day. I paid the $385 the day prior to my move. The day of my move, instead of a 15' truck for which I had a paid invoice for, they came with a 20' truck. They waited until all my things were loaded on the truck. At the new address, with all my things still on the truck I was informed that I would have to pay an additional $25 for the larger truck. They used a UHaul truck for which they had 11 days to reserve a 15' truck, but they did not, and I paid extra for the larger truck that I did not request an upgrade for. I don't feel this was not good customer service. What was I to do refuse to pay the extra amount before my things were unloaded, then what would they have done, retain my things until it was paid? They did a decent job of the move itself, but I feel they need to have more transparency about the financial part of their business dealings with customers.

They were very response, provided quick work for my project, were professional and will use again!read more

From the owner: Jones On The Go – Family-owned, veteran-owned, and locally trusted. We fix it, we haul it, we move…read moreit—affordable, dependable, and right at your doorstep.

My movers left my apartment building because of a parking issue, which I had resolved, and was…read morewaiting on them at my lobby. They proceeded to go to McDonald's and order food, cutting into my moving hours. When they finally got back and started moving things, they did not let me down by the truck to. They broke the service elevator so, moving was halted and I basically paid them to eat McDonald's and sit on a couch. At this time they asked for the payment ensuring they'd finish once the elevator was back running. They did two loads of things and basically just threw my furniture in the truck, leaving major gaps in between and then throwing things over the top so they'd fall in between the furniture pieces. Because of this, the truck was basically full, & I still had things to put in there. I had a truck big enough for a two-bedroom apartment & I only had one bedroom of furniture & then a small living area. It was plenty big. PLUS, I had already taken ALL excess boxes to my storage unit so they only had to move my furniture, tv's, and couch pillows. I had to redo the entire truck by myself & finish the rest on my own. They then charged me for an extra hour and had me Venmo them and disappeared so they pocketed that money. I sent pictures and videos of the terrible job they did and explained the situation to the owner Nathaniel. I DO NOT RECOMMEND THIS COMPANY

Requested a move from a 3rd floor apartment to another 3rd floor apartment. Yellowjacket's work was…read morefast and efficient. None of my things were damaged and the move didn't take long at all. Very affordable prices. I would definitely refer them to anyone and would use them again.

From start to finish, our experience with A&R Moving Solutions was incredible! I used Yelp Projects…read moreto request a quote from several local moving companies, and A&R's customer service shined right away. I emailed back and forth with owners Robert and Angela to narrow down specifics, and they were helpful and prompt with each response. I received email reminders leading up to our move, and a phone call the morning of our move when the truck was 15 minutes out. Robert and Robert (or Rob and Bert!) arrived right on time and ready to work. They did a quick walk-thru of the space with us, where we identified which items were going where (we had to stop at a storage unit before the home we were moving into). After that, they packaged all of our items with care, and safely loaded everything onto the truck! It took around four hours to complete our move, and at around $800 total, it was well worth the price. The two Roberts were friendly, professional, and fast while still moving larger pieces carefully. We would definitely hire A&R Moving Solutions again, and highly recommend them to anyone in need of moving services in Greater Nashville.

Only needed 2 couches move from upstairs to downstairs. Less than 30 min work. They wanted a 2 hr…read moremin !

First, this company should change its name. The care they deliver is anything but tender. I can say…read morethat dealing with Tyrone was easy. He was polite and on time. We had a long distance move to Virginia. When my furniture was delivered and I had time to check for damages I found that just about every piece of furniture had been damaged. Broken lamp base. Scratches all over most of the wooden furniture, scrapes on the metal furniture, etc. He claims that blankets were us e d on all of the furniture. That is just not possible le with the damage I found. I've had to move a l arge home full of furniture multiple times in the last years I have never had this level of damages. My mistake was not having before pictures as proof. I'm sure that Tyrone will deny that he was responsible when damage is done. BUYER BEWARE!

Contacted ATC short notice for a small, yet heavy project. Fast response and showed up on time less…read morethan 24 hours after initial contact. Did the job fast and professional.

Last minute bed move request comes in Friday for a Monday AM move. Nashville residential to…read moreChattanooga residential... Reached out via Yelp message, attempting to coordinate all of this from California... Agee (pronounced like "ayy-gee") responded quickly same day with a competitive quote. He offered a turn-key solution, with a disassembly/reassembly service also included, in an all-in price. Many other companies were booked up, several still haven't gotten back to me lol Agee knocked it out quickly and without any issues earlier today. The recipient said he was a gentleman too... Job well done. Recommended and thank you.

Worst moving service. No timeliness, puts the customer last. Does not inform customers of delays…read more My appointment was at 1430, it is now 1740 and I haven't heard anything from them. I called about 30 times noone there to help. I went to the physical location and it seems that it doesn't exist. The owner called me back and said last minute he cancelled my move because of my honest review. Mind you I have been waiting since 1430. Very rude. This ruined my travel plans. This is my last day in the military service and I had planned to drive to NJ and my plans were ruined. Response to the owner. Things happen, therefore it is important to have a plan in place. A refund does not solve the fact that I was lied to and only got a call back after I put in a review. A refund and to surprise me with "we are not going due to your review" does not excuse any sort of professionalism!

This company lied to me three times and never showed up for my moving job. I booked this company…read morethrough U-Haul to help me with a move regarding a U-box. I made the reservation a few months in advance. On the morning of my move (scheduled for a 10am move), the driver called me that U-Haul did not have a truck available to rent and that his personal truck tire blew out (lies #1 & #2). It is the company's responsibility to know where the U-box is located and to book the truck in advance. However, I was able to resolve the issue, and found an available U-Haul truck. I had everything under control with U-Haul. All I needed was someone to pick up the U-box for me. I spoke with the owner of the company several times and she assured me the tire was also fixed. Both problems solved. After I booked the truck separately, U-Haul contacted me that the movers never called them back to proceed. The owner of Road Runnerz called me that the driver's wife went into labor. I then spoke to the driver who said someone on his crew had a family emergency (Lie #3). This company was very kind throughout this process, but continually came up with excuses to reschedule my move. This all happened the day of my move. It would have been fine if they reschedule in advance, but Road Runnerz left me stranded on the day of my move. I spoke with the owner ,Danielle, and the driver, Johnny, throughout the morning. This is unacceptable behavior. Hopefully I receive a refund for these services not rendered.

The two-man team Road Runnerz Moving Service sent were professional, personable & worked with…read morecare!! I can't praise Road Runnerz enough & HIGHLY recommend them to ALL!!

Bottom line: Use another moving company. I secured this…read moremoving company well in advance. As requested, I followed up closer to the move to provide some additional details. The company did not respond and I had to continue to follow up to get in touch. When my follow ups were finally responded to, Quick Switch moved my moving time back by several hours without acknowledging *they* were changing the plan or the inconvenience it posed. Instead, Quick Switch initially reacted as if I had gotten the (previously confirmed) information wrong. Even worse, Quick Switch shifted the time with last minute notice and it took my follow ups to even figure out they had changed the time. Ultimately, Quick Switch canceled my move the day of just a couple of hours before they were scheduled to arrive. They made no attempts to try to reschedule; they left me in the lurch (which as you can imagine had serious financial consequences). Overall, Quick Switch demonstrated poor communication, poor planning and poor time management. Choose another moving company with better communication and follow through.

From the owner: Experienced local and long distance moving service focused on bringing TRUST back to the moving…read moreindustry. With our all-inclusive hourly rates and transparent pricing you never have to worry about hidden fees EVER! give us a call today to get your free ten minute estimate!

Just a public service announcement to any new families moving, or families moving out!…read more Lessons learned!! Do not use All My Sons moving company. The movers, staff and anyone associated with them were rude and unfriendly. The charges on this invoice are for a 2 bedroom 1 bathroom apartment (that was completely packed and boxed for them) just boxes and furniture. When contacted about the prices I was informed that they charge an hour travel time regardless if they move a tv across the street or an hour. So moving my apartment 3.2 miles cost me almost $200 alone. Plus gas! So you pay gas and time for the employees to work...when they aren't even working for me yet... The packing material that was used was clear plastic wrap...$150....on two dressers, a couch and a couple other small items....but $150...?? They were slow and unprofessional as it took them 40 minutes to take the legs off my kitchen table, and were caught playing with my daughter's toys. And broke my husband's drill doing so! $1411....!!!!! Insane don't be stupid like me and get tricked by the hidden fees!!!

Warning this company is disreputable! The movers struck my home with their truck when leaving our…read moreold home to bring the furniture to our new home. I have it on security video. They arrived with the furniture and acted like nothing had happened. We were closing on our house the next day. We didn't find the damage until late in the evening. It was a nightmare. We were up for 38 hours straight. We had to have all repairs done by our inspection at 9 AM. They are willing to pay for repairs, but they will not refund, any amount on our move. I am going to take them to civil court and file a complaint with a Better Business Bureau. We have not even gotten an apology. There should be criminal charges for what is essentially a hit-and-run. Corporate office claims department are rude. They have zero respect for their customers.