George was very polite and informative. This is a clean shop and new. The inside offers snacks and…read morebeverages while you wait. New customers get a free diagnostic test. I called them @9am they received my car at noon. My car was ready for pick up by 5 the same day! It was faster than most places I've been. Pretty affordable too. When he showed me there was other issues with my car besides the original issue he was forcefully trying to get a money grab like most shops. He also listed the issue in order based on safety concerns. I appreciate that a lot because at least I know which issue is top on my priority list Don't let this shop be overlooked their worth checking out!

Very polite . Joe was very helpful in getting my car ready and safe for my son to drive his 20…read moremiles to work. I highly recommend.

Best car shop I've ever been to. Joe is honest and fast. You won't find many shops like this place…read more I've recommended many people and they have the same feedback. I will be loyal to Master Tech Auto Service as long as they're open!

Just needed to write a thank you to UTICA Wear Master for consistently being a trusted car shop…read more They are about good service, quality, and reasonable value. It is comforting knowing they will explain things without the runaround, and provide fair pricing, and delivery of services are usually met on time. I sense they like their job, and they do honorable work. Of note. Their marquee signage always has some funny quip or quote. I recommend and commend this establishment for routine oil changes with their program, and general auto work needed.

2024-07-26. Wear Master Utica…read more It's been a while since I wrote a review on this location so I figured it was time for a quick update. There's a reason why I still come here for all my automotive needs and it can be summed up in one word: INTEGRITY. The Utica location is the absolute best one of them all in SE Michigan in my opinion. The staff is professional and courteous and they continue their MO of only providing the services you want and need without "finding" any issues with your vehicle. The staff is honest and the mechanics perform excellent service. I've had several services performed on my 25 year old car and it still runs smoothly. I've tried other locations in the past and the service just isn't the same. For the past few years, I've been devoted to this one in Utica. To the staff and service team Wear Master Utica: great job and keep up the excellent work!

We brought our Nissan Altima to Master Auto after seeing so many positive reviews for it via Maps…read moreGoogle search. This is a really cozy, Christian family owned auto shop. They treat you kindly, and with respect, and I can't complain about the big comfy couch in the waiting area. The customer napping in the waiting area told us that she has been a loyal customer for 22 years. That really says something in these days of swindling and crooked auto shops. After a recent tie rod installation, we felt that the Altima needed a front wheel alignment. When they saw that it didn't need one, they only charged us a small diagnostic fee and were honest in telling us that no alignment was needed. Many shops out there would have just done the alignment and charged us, or worse, exploited the already optimal alignment and act as if they aligned it since we requested one be done. We decided to put the diagnostic fee towards replacing the old and worn drive belt anyway, which also was a fair price. There may be some shops that are cheaper than Master Auto, but the cool thing about this place is that the folks really know what they're doing and they're honest people. They won't recommend you to do anything the car doesn't need. I would rather pay a middle of the road rate with a high caliber and honest shop, rather than be woo'ed by cheap shops that will falsify a laundry list of issues and scam you of hard earned money! We will definitely be returning to Master Auto for our vehicular needs! This is a great dealership replacement shop.

TERRIBLE SERVICE. DO NOT bring your car here!!! AAA suggested I bring my car there because it was…read morethe closest place they could tow too near my destination. I dropped it off over a week ago and they never once called me to update me.. I've had to call every time to find out what is going on. Every time I call there's a new part they need to get that puts it off more days. I had a broke brake line and they are saying it won't be done until 11 days after I turned it in. Absolutely ridiculous and TERRIBLE customer service

Carl did excellent work on my Lincoln Mark V. I had it in there twice for two different issues and…read morethey were both resolved - each same day

Brian and his crew really helped me out. My Lexus was having issues that several places couldn't…read morefix it took a couple turns but they finally got everything fixed and now my car feels better than it did before.

Found out problem and fixed it in a timely manner decent place pricing a bit high but seems to be…read moredecent work

This place is very poorly run. I dropped my truck off for a service I scheduled multiple days…read morebefore. At 3:45 I called to check on the progress. I was informed they had no idea who I was and didn't know how to get a hold of me. Even though they had texted to confirm the appointment and I left a business card (cell/office/email) with my keys. In the end, my work truck spent the day in their parking lot while they couldn't figure out how to call me. What a joke. If they fix cars like they can operate a telephone, I wouldn't hold out much hope.

I had a very wonderful experience here, which saved me quite a bit of money and built my trust in…read moreClassic Automotive. I went there for a second opinion on pricing, after being given a very high repair estimate by a different auto repair shop. Classic Automotive was honest enough to tell me there was nothing wrong with my car! it only needed a small repair to my broken air conditioner for a super reasonable price. Next time something goes wrong with my Honda, I'm bringing it straight to Classic's!

Reliable auto service, been operating for 30 years. Steve's one of the front desk guys, friendly…read moreand knowledgeable. These guys are honest and it's what keeps them busy. No appointments. First come first serve. They open at 8 and basically are full up with work before 11, sometimes 10. And they'll call you with a quote before having to go into the labor. I live in Detroit, but I drive up to Sterling Heights here for any auto work. 5/5

I went to their shop because my steering wheel was very hard to turn, felt like I lost power…read moresteering. They diagnosed my power steering pump and rack and pinon were not the culprit, but it was caused by the lower steering column shaft that got rusted. Gilbert's dad is a very seasoned mechanic who only took about a few minutes to determine the fault. I had to go back on 2 occasions because the replacement part required was not stocked in any local store. The diagnose fee was $180 and for the actual replacement, they charged me $80 for labor and I had to provide the part. I am deducting one star because I felt just for labor alone being $260, it was a little high. A month later the car's steering wheel is loose again and we were afraid to drive it. I called their shop and went back to have it checked again. Gilbert's dad looked at the car and he explained the mechanic who worked on my car didn't tighten the steering column enough and it's now loose. I told him maybe it's just the shaft's steering wheel end that is loose and he was able to confirm it. He also drove the car inside to have it lifted to check the shaft's connection to the rack and pinion, which I was glad to hear that wasn't loose. I was out the shop in less than 25minutes. It has been about 2 month now and so far, it's been holding up.

I found this place on Google and decided to try it because of the great reviews…read more Back in the beginning of January, I contacted Gilbert and let him know what was happening with my car. It was cranking but the engine wasn't turning over. He let me know that 1 can bring drop off the car to his lot and he'd take a look at it the next day. I got the tow the very next day and he immediately started working on my car. Gilbert called to let me know that I desperately needed a tune up and a couple codes came up and that it was quite possible it was my throttle body and that he was suggested the tune up. The price was around 5650. I gave Gilbert the go ahead to proceed with the repairs. I was working at the time so had Gilbert contact my fiancé. My fiancé let me know that Gilbert called him and told him that he flushed out the gas tank because it contained ethanol. Gilbert did this, without my approval AFTER THELFACT. The price increased another $100 and some change. I spoke to Gilbert about not getting approval from me before proceeding with the repairs. What if I didn't have that additional $100+ dollars? It was inconsiderate and I think communication is very important! He apologized and knocked off a few dollars from the total. I picked up my car and it was a bit sluggish. It ran for 4 days before it died again. I called Gilbert to let him know it died again and he offered to cover the tow to take a look at it. He said it's possibly the throttle body as some parts come faulty and since it had a warranty, we could swap it out. I had the flu and didn't have the capacity to deal with that issue so I let him know I'd call in a couple days. I called him to see if the offer was still available and Gilbert told me that if it wasn't the throttle, that I'd have to be "back-logged" because he has so many cars on his lot right now. My fiancé called him and Gilbert offered to give him the part so that he can "Youtube how to switch it out, because it shouldn't be that hard." In what world does a mechanic tell you to take your money but do the work yourself to fix it?! My fiancé said absolutely not and Gilbert said he would do it. It took two weeks to get my car up there finally. He said that it was another censor and it was going to cost $350 to fix, that he just fired 3 mechanics so we should take it somewhere else. We also had to reimburse him for the tow back to the shop. We're out of 2 months with no car, almost $1k and still nothing. After he got that money, I stopped feeling like a priority. I do not recommend this place to get your car fixed. Gilbert "seems" like he cares but once he's paid you and yr car will no longer be his problem. There was also a piece missing from my trunk that I never got back and when I asked, of course he has no idea! SMH save yr time and your money!