Just needed to write a thank you to UTICA Wear Master for consistently being a trusted car shop. They are about good service, quality, and reasonable value. It is comforting knowing they will explain things without the runaround, and provide fair pricing, and delivery of services are usually met on time. I sense they like their job, and they do honorable work. Of note. Their marquee signage always has some funny quip or quote. I recommend and commend this establishment for routine oil changes with their program, and general auto work needed. read more

2024-07-26. Wear Master Utica. It's been a while since I wrote a review on this location so I figured it was time for a quick update. There's a reason why I still come here for all my automotive needs and it can be summed up in one word: INTEGRITY. The Utica location is the absolute best one of them all in SE Michigan in my opinion. The staff is professional and courteous and they continue their MO of only providing the services you want and need without "finding" any issues with your vehicle. The staff is honest and the mechanics perform excellent service. I've had several services performed on my 25 year old car and it still runs smoothly. I've tried other locations in the past and the service just isn't the same. For the past few years, I've been devoted to this one in Utica. To the staff and service team Wear Master Utica: great job and keep up the excellent work! read more

Wear Master - 2024-07-26. Wear Master Utica. Still charging honest and fair prices! And they still don't sell you on things you don't need! - Auto Repair Near Me - Utica, Michigan

Great place to come, I took my wife's VW Jetta here for brakes and rotors. Spencer's got me 12am on a Saturday with no appointment and no prior notice to ordering the parts. Took 1 hour and 44 mins to get me in and out Volkswagen quoted me 651.57$ to change front B&R's ( I LAUGHED AT THE ROBBERY! ) Spencer got me out the door with better quality B&R for 331$, I could've got the lower quality for 265$ No complaints here, will be coming back. The technician even notified me whoever changed the brakes before, only did a pad slap and left it. Very helpful to know so I don't go to wherever it was before. read more

Wear Master - Auto Repair Near Me - Utica, Michigan

I get my oil changes at Wear Master. $79.95 gets you 4 oil changes and 2 tire rotations to use within a year. If you purchase this deal, you get 10% off if you have them do any work on your car. They also inspect your car and try and get you to buy other services, but I just stick with the oil changes and I'm good. The guys are always very pleasant and friendly. I like them. read more

Wear Master - Auto Repair Near Me - Utica, Michigan

Great job explaining on what needed to be done and no cost to me. Very friendly and I recommend.

I brought my truck here a while back for having no heat. After a few short flushes of the heater core they told me it needed a new one so I trusted them and said OK. They charged me $1400 to put a new one in and in doing so they scratch the living hell out of the paint on my door frames. They didn't put my console back together and left my engine bay a complete mess. Also my reservoir was completely empty and My radiator was also in the very low. And to top everything off I still have no heat the heater core which they told me was bad and would fix it did not fix it! I had them repair all the damage they caused during the "Repair" and took it to a reputable shop down the road. They never once offered me any type of money off or back, I was going to dispute it and not pay but that's not what I am about but I will never ever be back. read more

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Had some problems with my car and these guys tirelessly figured out what was wrong with it. I have a 92 Mitsubishi and with it being an older car it is harder for me to replace things in it when something goes wrong. My car stalled out earlier this year and I took it to Wear Master, my sister goes here already when she needs her van worked on. I am so glad I went here. They are super nice and don't talk down to you at all. They had to send my vehicle to another shop they work with from time to time, to get the new computer installed. However, after less than 3 months the car started acting up again. I had a friend look at it and he said it was a bad computer. I took it back to Wear Master and they tested it and sent it back to the other shop to have them replace it again. This is where Wear Master really stepped up, after being told from the other shop it was "Something Else" Jim stepped up to the plate and went to bat for me and basically told the other shop "Come on look who you are talking to, I've tested it and the customer has tested it." My car runs perfectly now and "IF" I ever need anything I will come back here for sure! Also, they have a VIP program where you get 10% off labor and 8 oil changes for $15 in a year for $80 dollars. The $80 was already covered after my husband and I got a few oil changes and with the repairs on my car!!! read more

Wear Master - Auto Repair Near Me - Utica, Michigan

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Long story short...we live in Chicago and our son is interning for GM the summer. A few weeks ago my son called to let us know his 2002 Camry sounded like a Biplane. I cringed at the notion of having to find a reputable mechanic that could address the issue quickly for us. I poured over Yelp reviews and found wearmaster...glad I did! Ken couldn't have been nicer on the phone and when we showed up with the car first thing on a Saturday morning, he was just as pleasant and accommodating. We were in town for the Indycar race on Belle Isle and Ken and his crew were able to identify and fix the exhaust pipe issue before the day was over. All at a very reasonable price! Highly recommended! Thanks Ken....keep up the great work! read more

These guys rock. I've trusted them with our vehicles for years. They check nod show you all fluids, suggest repair and maintenance but are never ever pushy. Great prices and service, even free coffee or tea! Paul the owner is a hands on kind of guy. Honest people. read more

What a great place to have vehicle service done!!! Very professional, and they kept me updated as to my vehicles progress. We had all 4 brakes and rotors done, a wheel bearing, and an oil change. This is the only shop my Truck is going to! read more

Friendly staff and great service. They do need to make money and I understand that, but they are a bit on the expensive side. Work done was good though and so far I have seen no issues from what was done. read more

This service is excellent. Prices are fair and they get the job done. Friendly atmosphere.

I have teaching my vehicles here three times. Every time they have looked at them and repaired them with integrity and honesty. I am a good wrench myself, so I have a pretty good idea of what my vehicle needs before I even take it there. They have always been honest, polite, and genuinely good human beings. One of the best shops I've ever been to. read more

Kelly saved us big time! Son's car had a vacuum leak and had nobody to pick him up, so he couldn't leave the car. He was so understanding. They squeezed him in and got it fixed the same day I called. Amazing customer service! Love, love, love this place. Will use again! read more

I got an oil change at Wear Master in Utica the other day. I was surprised -- it was actually $30 to $40 cheaper than anywhere else, because I usually get synthetic. Their service is super fast, and friendly as well! read more

I am thrilled with the honesty and the awesome service I get when I take my car to Wear Master Auto Repair! Ken is kind and tries to help any way he can. The mechanic's are professional, trustworthy, knowledgeable and won't make you wait all day to fix your car. I would and do recommend Wear Master to my family, friends and co workers. read more

So I pulled in here because my brakes had just gone out and this was the closest place. I'm a young female and I felt very taken advantage of. They pulled my car in and said my brake caliper had froze ONLY on the front driver side tire and I was driving with my brakes on that's why they went out. They told me I needed to get new calipers, rotors, hoses, and pads on BOTH sides. They told me it was going to be $800 and I thought that was absolutely ridiculous (this was even after he gave me a military discount). I called my dad and he said he would do it and came to pick me up. He looked at everything told me it absolutely did NOT need rotors or hoses on either side and not a new caliper on the right side. He bought the one caliper and new brake pads for $87 and did it himself. They were trying to get me to do more than what was needed to my car even AFTER I asked if I needed all that done (because I'm in college and can't afford that much) and he said YES. I called a few other mechanic shops to see if it was just me thinking that $800 was crazy and 3 different places said they wouldn't charge over $300 for all of it. Make sure you get a second opinion before paying them to do anything! read more