Charges a packaging fee and still didn't give the flatware that I requested. They forgot my flatware but didn't forget the fee. Another reason to stick to the Troy location. read more

I ever upset when I come here. It's my go-to local restaurant that never fails to meet my cravings. Everything here is great honestly. The carrot cake is to die for! Some quick favorites: - Alex Salad - Mexico City Con Queso Dip - Calamari - Steak & Fries - Filet Mignon - Salmon - Loaded Baked Potato - Chicken Pasta Soup - Carrot Cake read more

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We always go to it since my daughters were young, love the salad and everything, too bad they don't serve cilantro shrimp wild rice any more was my favourite read more

Great food, ambiance, drinks and service for all age groups. My family and friends thoroughly enjoy coming here.

Love their queso, burger & fries! Great salads as well! For carry out, the queso is cold. You can ask them to heat it if you're eating it somewhere without a microwave or stove. read more

Very disappointed with this restaurants business practices. I ordered a salad & queso dip from carry out. I look on my bill and there's an additional $2.16 charge....for what? I was told by the cashier it's a NEW packaging fee that they started last week! This packaging fee is for all carry out orders and its because they have new packaging!!! I am done with J Alexander's and them trying to get over on customers in a pandemic of all times! read more

J. Alexander's - Packaging fee!!!???? - New American Near Me - West Bloomfield, Michigan

Here's what was in my takeout salad today. Pretty disgusting. The baked potato was excellent! read more

J. Alexander's - I do not know what that dark brown/black thing is that is in the salad. Pretty disgusting. - New American Near Me - West Bloomfield, Michigan

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Called 27 times to place burger order, no response. I decided to go their to order. A lady told me that the restaurant is not selling burgers today because they are busy. What a silly reason. If they can't handle being busy may be they should take the burger off the menu permanently. J.A. Is not my favorite restaurant anymore. read more

I've been here many times, especially since it's close to home. They are usually always busy in the evenings, especially on weekends. I have never been disappointed with my food. It's always fresh, tastes good and have good size portions. Some of my favorites are the calamari, entree salads, and steak. I've never had better calamari elsewhere and they also make the best dirty martinis with blue cheese stuffed olives. It's equivalent to 2 drinks, they bring the remainder in a small bottle for you to drink at your leisure. Great place and great atmosphere. read more

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Good food, service, and price. The place does get very loud so that could be improved on but overall, it was a nice experience for my first time and I would come back. The fried calamari was delicious and tasted fresh. My filet mignon with béarnaise sauce was delicious and cooked properly; however, my boyfriend's Steak Maui was well done when he requested it medium. Even with that mistake, the steak tasted good and he didn't make it an issue out of it. I'm sure if we brought it to the waiters attention, they would have switched it out if we asked without any issues. I say that because my order came with a baked potato but what I got was mashed potatoes so when I brought it up in passing that their baked potato looked different than what I had expected, they brought out the baked potato right away. All in all, the initiative to bring the correct order without me asking for it was nice. Definitely, check out this place if you're in the neighborhood :) read more

Ate at this branch on New Year's Eve. Steak was tough and had sinew running through a good proportion of it. Waited an age for drinks, our server was good but other assisting staff couldn't care less. Oh and what's happened to the portions of the carrot cake. Last time we dined at the Haggerty Road branch the carrot cake was 3 times the size. Buyer beware I guess !! Will think twice before returning. Same price just poor quality food. read more

After calling ahead we still waited 1.5 hours-still did not get seated. This was to be my first time eating here and was celebrating my birthday. I will not attempt to eat here again, and will discourage any group I am with not to patronize this establishment. read more

This is our go-to steak restaurant! He gets the NY strip, I get the filet mignon. The NY strip comes with their NYO Mac n cheese (not your ordinary), which is solid. The filet comes with a baked potato, which I switch out for the broccoli, which is pretty good. The quality of the meat is great, especially for what you're paying. They're both ~$35 each. The service is pretty good. read more

J. Alexander's - New York Strip with NYO Mac n Cheese - New American Near Me - West Bloomfield, Michigan

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I was very disappointed. Six in our party could not be seated together. My tuna was good until I got the middle and it was raw. It was Father's Day, not returning! read more

J. Alexander's is always a solid experience!!! Their steaks are cooked on an open flame, always tender, flavorful, and high quality! The Alex Salad is my definitely one of my go to dishes here it's huge, tasty, healthy, and the dressing is made in house and is like nothing you'll find in a store. This location has a patio but they do a nice job with social distancing inside the restaurant I will come in the winter months as I see they take the Co-Vid seriously. I didn't give it five stars because the service is hit or miss which I think is a result of the place always being busy and seems like a lot of teenagers like patronizing the place and the staff seems annoyed by them. But again overall it's one of my favorite places to go and I have NEVER had a meal I didn't really enjoy here! read more

Perfect. NewYork Strip and the Maui RibEye. Great waitress: Candice. A perfect dinner. Smiling and Happy. Good grief! Then they brought the carrot cake! Hot, and amazing!!! read more

J. Alexander's - Baked Potato!!! - New American Near Me - West Bloomfield, Michigan

Pricey, but it was one of the best burgers I ever had. The interior is nice, the service a bit slow but they were very busy. The burger was something else... juicy, perfectly seasoned, perfectly grilled, and huge. Seems like not a big deal, but it's surprisingly hard for me to find a place that makes properly seasoned and grilled burgers. So, good job. As I said, though, pricey, and service could be a tad faster. Still, solid 4 stars. read more

Plates sat dirty while my bartender was chit chatting with one of the other bartenders. Honestly, I wouldn't be so mad, but I then saw a blonde manager watch Alissa get on her phone and went over and proceeded to chat with her. All the while patrons are sitting with dishes in front of them. For a place that charges $20 for a sandwich, act like a place that charges $20 for a sandwich. I would have been happy to tell ANY manager my concerns, but out of the 3 I saw. None of them came over to check on us or any other tables for that matter. read more

We ate here late February 2018. Overall, I have to say that the food was good. We started with the fire grilled artichokes. The artichokes were not tender, they were dry, tough and burnt. I did not enjoy those at all. We all happened to order the Ahi Tuna Salad which I have had many times before and one of my favorites here. All three of us enjoyed our Ahi Tuna Salad. The tuna is always fresh and tender and the dressing has lots of flavor. We decided to pass on dessert. We came early on a Sunday afternoon and it was not loud at all, which was nice. read more

I will never visit this location it's good restaurant just not this one after the rude staff is so rude to diverse crowds and people are asked to move their seating if another party comes in that looks more affluent I don't want to say that this particular location is discriminatory but reading most of the minority's comments I can see I'm more right than I wanted to be read more

The food here is ok, but the attitude of the staff towards minority patrons is disgusting. It was so odd that we did not make it through our appetizer before asking for the check. The manager is dismissive and is protective of the staff and completely incapable of ensuring quality service matches the reputation of the food. Never again will I support this establishment in Michigan or any other state. read more

This place literally never disappoints! Came here about a week ago and food is always good, staff is always kind, there never really seems to ever be an issue. When you come here you know what to expect, the menu usually doesn't change and the food is always delicious! The chicken pasta soup is amazing! It almost tastes like a chicken pot pie but in soup form. The grilled chicken salad is also my favorite thing and I like to ask to get it chopped! read more

J. Alexander's - Grilled Chicken Salad - New American Near Me - West Bloomfield, Michigan

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Horrible, we had a party of 14, reservations were made but not able to sit together. Our waitress was new, our meals were brought out at different times most of us didn't get what we asked for, the waitress was really trying though. We spoke to a young assistant manager that needs human interaction training he comes off condescending and patronizing very unprofessional we didn't want to converse with him anymore. Then there's the older lady claiming to be the manager treated us as if we were complaining to get free meals she even told us to calm down this is the second time i received poor service I WILL NOT BE BACK AT THIS LOCATION & WILL CONTINUE TO GIVE BAD REVIEWS TO ANYONE THAT WILL LISTEN. read more

" Great Service, With Very Tasty Food " My family went to the J. Alexander's Restaurant in West Bloomfield, Michigan 2 weeks ago and had a great experience. The upper end style restaurant is in a shopping center in West Bloomfield. Spencer Raymond one of the managers was so nice as he answered all of our questions about J. Alexander's. Being from California we had never even heard of this restaurant chain of 30 some venues before. We sat in the bar area where Ryann Mcgee the bartender did a great job serving us some delicious drinks, and taking our food orders with a very pleasant smile and personality. The food was very good and tasty. I only wish that J Alexander's would come to the San Diego area of California, because I would be there very often. Very Nice place ! read more

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We had excellent service from Hannah and great sour dough bread, but the main dish was a joke. I ordered grilled Haddock for $32 on the chef special menu. The fish was dry, burned black and bitter, on top of that, even the tiny portion gave me a stomach ache and diarrhea. read more

I will never go to this location again. Had to send my food back 3 times and then ordered something different for the 4th time to just take home. I was charged too. I get home to take the food off and everything was torn apart. Disgusting. Call to speak to a manger and they didn't care. They asked me what I would like them to do. As a manager you should know what to do. If you want to go to a good J's make sure to go to the Livonia or Troy location and stay away from West Bloomfield. read more

the food at this spot is top notch but the staff/customer service is awful. I even tried to place a curbside order & the staff on the phone were rude. read more

My SO's drink order is pretty specific, and that's the only part of our dinner experience that the very inexperienced waitress had difficulty with, along with knowing what beers they had available and where to get a list of them. When those things were sorted out and the manager came over to get the drink order details, we were on our way. We started out with a salmon spread appetizer, which was both generously portioned and delicious, arriving with plenty of crisps to spread it on. For entrees, I had baby back ribs, which were very good, and SO had Prime Rib, which she asked for and got. All in all, a good experience at this West Bloomfield location. Next time, we plan to make our reservations at the Livonia location, which we have heard is excellent. It'll be fun to see how they compare. read more

DO NOT PATRONIZE THIS BUSINESS! After dining here often for many years my friends and I were treated horribly. We went to celebrate my friends birthday as we often do since its convenient to most of our homes. After consuming several hundred dollars of drinks and food, our party of 6 was asked if we wouldn't mind cashing out because our server was leaving for the evening. We did so with no problem. We were introduced to our new server and began placing orders for additional drinks and appetizers. In the meantime two of our original 6 left but my friends husband and teenage daughter stopped by .. so still 6. Someone who identified himself as a manager came over and stated that they couldn't stay because there was a wait in the lobby. When we questioned his reasoning he said he felt " threatened" and that we had to leave or he would call the police. J. Alexander's has good good and drinks but this was reprehensible. There was another party right next to us who had been there just as long, if not longer.. they were not treated this way. The only difference between us and them was ... I hate to say it.. our race. We won't be returning. read more

I love this place. Great food, huge selection of food. My son loves the steak but I love the ribs . But my favorite is the carrot cake. They have the best carrot cake ever. read more

Had a pretty good experience on a Friday night for dinner. Showed up a little bit before the crowd I feel. Our server was really nice and everything was pleasant, after my initial shock of them not having any more salmon dip, which was a big reason why I wanted to return for dinner, as I have only been once for lunch. I thought about leaving upon hearing the news, but was so hungry I decided to stay. I will make sure to call ahead next time I go for a meal to make sure they have the salmon dip. However, I did enjoy the spinach queso dip. Had plenty of chips and the queso was good. Ordered the Steak Tuscan which was the new york strip special, with a side of potatoes. I also ordered the side of mac and cheese which may have caused some confusion because I didn't get the potatoes until I mentioned something to the server. She thought I meant to sub out for the mac, but it wasn't a big deal to me I just didn't want to get charged for an extra side when I only received one. She ended up still not charging me after delivering the potatoes anyway. The mac and cheese was soooo good. I never like ordering mac and cheese when I am out to eat because it never ends up being as good as the restaurant says, but J. Alexanders can back it up. It was so delicious and creamy. The steak wasn't too bad either. By the end of the meal I completely forgot about not having the salmon dip, because everything was really good. Take away notes: call ahead to make sure they have salmon dip and ORDER THE CARROT CAKE...one of the best I ever had, for a reasonable $7. read more

J. Alexander's - Steak tuscan special with the mac and cheese - New American Near Me - West Bloomfield, Michigan

40 minutes in and and no water yet. This place has fallen off and it's such a shame. Back in town for my wedding and this isn't a one off experience was here a few weeks ago and the attention to detail and customer service has sadly disappeared from jays. No matter how good the food is beyond bad service kills it for me. NEVER AGAIN. read more

Had the prime rib medium rare with a side of broccoli. The meat was seasoned very well and quite tasty. Afterwards, had their famous carrot cake . That was delicious ! The waitstaff was extremely busy and at times hard to get her attention. The dinner crowd was in and kept the workers hopping so it was understandable. Good evening out. read more

Terrible service. Rude staff and rude managers after I asked to speak to a manager they just denied my claims.

First off. It took 3 days for the waiter to take our order. But the spinach dip was very good. I'll give them that. After that? Shit show. Pretty much everybody fries were very very hard. Most of the steaks weren't cooked as desired and they didn't bring us ice water! I like ice in my water. Not room temp water. So yeah. My experience was not a good one. Do better guys. read more

Love love my fav in Michigan ahi tuna steak Mac and cheese warm cake man this is my favvv.

Even during this crazy pandemic time J's continues to make outstanding meals and still deliver top notch service! My husband had a the ribs and I had the filet, carry-out. EXCELLENT! We frequently patronize this establishment and have NEVER witnessed racism, as a biracial couple. read more

Probably the worst nah it is the worst one I've been too staff is rude, they are funny acting tuh I'm only going to Troy

I wouldn't bother dining at this disgusting place. The staff is nasty and service horrendous. I hope the entire chain tanks!

I'm taking the time to write this review because, I received sub standard service tonight at the bar where I had dinner and cocktails. My waiter's name was Chip or Chad something like that.. Food was ok service was worst. Only writing reviews when I am not happy with service. You see I eat out all the time so when I spend my hard earned coin, at high end restaurants I expect to get excellent service.. I will I be back?? Probably just to see if I get better service if not I will be writing another review.. I only write reviews where I get bad serve so other's can see what there going to get when they go to establishment. read more