We've shopped at Twinkle Twinkle Little One a few times this year preparing for our first baby…read more During each and every experience, we have felt supported and cared for by the staff! They have a fantastic assortment of all the safety & comfort essentials you could need in addition to lots of beautiful clothing & accessories for your nursery. If you're expecting, curious, or shopping for parents to be, I fully recommend this wonderful store! Additionally, James was incredibly kind, attentive, and efficient during our car seat installation & stroller pick-up!

If you're white, this is apparently the store for you. Extremely racist, unprofessional, and…read moredisappointing experience. We visited this store as a group of five brown people, and from the moment we walked in, we were met with an incredibly cold and dismissive attitude. Meanwhile, three white couples were being assisted by the sales representatives. There was a man and a woman at the front counter. The woman was constantly on her phone, while the man had an iPad in his hand. When I asked if someone could help us with a few questions about strollers, the woman told us that the sales representatives on the floor could help but were all busy. We understood and waited patiently. We waited a full 30 minutes, and nobody bothered to help us. Eventually, one of the white couples left, freeing up a sales representative. He disappeared into the back and still did not come to assist us. I had to return to the counter and ask for help a second time. When the representative finally approached us, he had a completely uninterested expression and essentially said, "Yeah, what?" I asked about several strollers, but instead of opening them up, demonstrating how they worked, or properly answering our questions, he simply pointed at the products from a distance. We had barely been speaking with him for five minutes when, at around 4:30 p.m., he started cleaning up and putting things away, effectively cutting our interaction short and making us feel unwelcome. What made the situation even more upsetting was watching the staff become attentive to white customers while we were still waiting for assistance. While we had been waiting for 30 minutes, the woman at the counter, who had been on her phone, approached another white couple to offer help. Then, when we had finally managed to get a sales representative to assist us after repeatedly asking, the man with the iPad also approached another white couple to ask if they had any questions. We had barely begun receiving the assistance we had waited so long for, yet the staff were already making themselves available to other white customers. The contrast in how we were treated compared to the white customers was impossible to ignore. On top of this, we experienced inappropriate and uncomfortable comments about pregnancy, including questions such as, "Who told you that?" and "Have you ever spoken to a pediatrician?" These remarks were unnecessary, intrusive, and completely unprofessional. Expectant parents should feel comfortable asking questions and shopping for their babies without being made to feel judged or uncomfortable. I have never experienced such blatant disregard and disrespect in a retail store before. We were patient, polite, and simply wanted assistance with an important purchase. Instead, we were ignored, dismissed, and made to feel as though we did not belong. It is deeply disappointing that in 2026, people still have to wonder whether they will be treated differently because they are brown or Muslim. No customer should have to experience this kind of treatment. Absolutely terrible customer service. I would not recommend this store, especially to expectant parents who deserve to feel welcomed, respected, and supported. I hope management takes these concerns seriously and investigates how customers are being treated. Update: I tried reaching out via the email address provided, but it appears to be invalid. I hope this was an honest mistake, as I was genuinely willing to discuss our experience privately.

Lisa is a lifesaver! I read about her and her company on a mommy blog. I followed up with her and…read morewas quickly and easily able to place an order for the items we needed. It made traveling with our 10 month old so much less of a hassle... with regard to transporting baby stuff. Traveling with a 10 month old is not easy... We did have a glitch with our hotel, the Kinzie, but Lisa was available when I called to try to sort the matter out... she assured us that the equipment had been delivered. She was right. It was an error on the part of the hotel. All of the items where of good quality and in good condition. I was very pleased with the service and would happily recommend her to anyone!

This is an amazing service. We made the mistake of thinking we didn't need our stroller and Baby's…read moreAway was able to accommodate us next day. Super friendly and easy to work with!

Between this shop and Virtu in Bucktown, I'm reminded why I love shopping local and why it's so…read moreimportant to do so whenever possible. Vanessa, the owner, is exceedingly kind and stopping in today and having the chance to meet her feels like fate. When I first stopped in the other employee here greeted me and asked what brought me in and if I needed help finding anything. It's not a large place but there is a LOT to look at. They have clothing, accessories, adult jewelry (possibly kids jewelry too, but I wasn't looking at it much), hair notions, and so on. One thing I really needed is a pacifier clip since my daughter has taken to pulling hers out and it ends up in a place in her carseat that is hard for me to reach! They happened to have these which made it a successful shopping trip right there. But whilst we were wandering, Vanessa complimented my sweetie pie and we got to talking. I was in the store for 35 minutes or so and probably half of that was chatting with her. I got a couple of the pacifier clips, and a freaking ADORABLE winter hat that I'm pretty sure is handmade and will probably fly off the shelf. I also bought a book featuring Chicago landmarks which I learned as I checked out Vanessa actually wrote. She autographed it for my baby which I love! Parking is street only and probably can get tough some days, but it's worth the visit. The store is full of really high quality items. They have quite a few Chicago-themed items as well, such as the aforementioned hat, onesies, t-shirts, and so on. It was so nice to talk with Vanessa and get to know her a bit. This is a small shop with big heart and should be on your list of fave baby shops in Chicago.

The store is so cute and has so many amazing products that are unique and thoughtful! Every baby…read moreshower or children's birthday gift I have bought from here has been a huge hit! Especially the book "Chicago Loves me" and the teether, onesies, and Penelope the bunny which allow the child to see themselves as the character in the book! The owner is often present and has wrote personal messages in the book for us! We also appreciate the personal gift wrapping for any occasion as well for a unique touch!

Great selection of toys, bikes/scooters, strollers/car seats, etc. The book selection is nice, but…read morelimited. The two main guys I see here are great; Friendly, knowledgable staff that offer recommendations on toys/equipment. If you're in need of a stroller/car seat, they have certified installers for different brands.

I loved the variety of toys in the store, it is small, but it is dense. They had more jelly cats…read morehere than they did and the jelly cat store at Bloomingdales. And the line was much shorter!

I wanted to share what a great experience i have had with this store. Brian the store manager is…read moreextremely knowledgeable and has always been super helpful. Recently i needed a stroller and I'm being a first time mom I really don't know anything. He was able to go through my top picks but also point out others i kissed and i ended up with a gorgeous stroller with everything i needed. They had in stock everything i needed As well. They also gave me a 20% coupon Which the store in chicago refused to do (not going back there). I highly recommend this store to Register your nursery. I live in city of chicago and it's worth the commute. The service is better that the one in the city and it's very organized and clean. Better overall experience.

Well BBB and other Bed Bath and Beyond brands are closing, and since I was out in the suburbs I…read morethought I'd take a look and see if there was anything I needed for the new one. The discounts weren't great so I didn't find much worth buying. The place was pretty picked over at the time (just under a week ago) but there were still a fair number of kid's clothes, pacifiers, and that sort of thing. They also had some toys and car seats remaining.

We knew we wanted to cloth diaper but knew nothing about it. A friend suggested looking for a…read morecompany because you don't have to buy so many diapers & they truly make it so much easier! Plus it's actually MORE environmentally friendly because of the bulk washing Green Diaper Babies makes cloth diapering so easy!! We live in the northern suburbs of Chicago & they bring us perfectly clean cloth diapers weekly! We used them with our first daughter & again with our 2nd! With both girls, we saved over 6,000 diapers from the landfill which feels amazing

We spent about 4 years with Green Diaper Babies with our two children. The team was great, and made…read morethe ordering and subscription management process as easy as possible. We occasionally ordered the bamboo nature disposables for travel and they were also great. We really appreciated their great customer service and responsiveness. We highly recommend them to anyone thinking about using cloth diapers. It was interesting to see how many thousands of diapers we kept out of landfills at the end of the year, and provided some great piece of mind

I love that their stuff is 100% cotton and it hold up well…read more I recently came back to get summer t-shirts and found they had a ton of prints but not as many solid colors like the had in the past ( like solid lemon or mint). Same goes for leggings...I wish they had more color options. The prices are reasonable and even better if you are able to shop when there is a sale. If you are buying for a new baby keep in mind they run small. They will box and put bow on anything you need wrapped. The sales associates are always super nice and helpful with seeing if they have extra sizes in the back. Parking on Halstead can be a bit tricky on weekends.

I want to say thank you to whomever I spoke with on the phone today at Monica and Andy 3/2/26…read more They were professional, sympathetic to my issue and handled it in a way I was extremely pleased with. I will continue to purchase from this site. Again, thank you!

Please check out Kangaroo Kids, a women-owned resale shop at 4161 N Damen Ave (60618)…read more I have purchased many great items here over the years. The owner is incredibly kind and has a huge selection of newborn through size 12 clothing for boys and girls, plus toys and baby supplies. She's got tons of great inventory but a limited marketing budget, so I wanted to help spread the word. I have no affiliation with the business--just trying to support a small, local shop that's good for families and the planet If you're expecting, parenting, or just love a good thrift find, please pay her a visit and help keep a great neighborhood business going.

This shop is a quick walk from my son's house and I ALWAYS find a few things for my grandkids…read morethere. We just added a new granddaughter and I found many, many lovely newborn and 3 month outfits and sleepers. All were maybe worn once or twice and a few still had tags. Great quality brands too.

Five starts for Shelly, an associate at this store who goes the extra mile. Like most moms, I am…read moreprimarily an internet shopper -- I don't have time to come into the store or make a special trip to the store to order something. I was purchasing a bed for my daughter, and I was about to just order it on the PBK website, but it dawned on me to call the store to support the local business, and to see if there was any incentive to purchasing through the store. Well, Shelly made it worth my while, and she went the extra mile to help me track down guard rails that were, according to the website, out of stock until the end of April. She located and called another store that had them, and ensured they would let me use my coupon even though it technically wasn't valid because technically the guard rails count as furniture. Shelly, you've taught me that I can support local business by using the internet to browse at 9 pm after my kid is in bed, but I can place a call and order from the local store, save money, and deal with a SUPER pleasant sales person. Thank you for all the extra help!

Horrible experience. Still battling with them. I had looked at buying kids table and chairs…read more Finally pulled the trigger. Placed the order. Right after I hit confirm I got a confirmation on my credit card. Immediately discovered I had bought three as there were two others accidentally in my shopping cart. I quickly looked to see how I could edit my placed order. NO LUCK. I then immediately emailed AND called to get the order corrected. 45 minutes on hold only to be told that within that 45 minutes, the order of three tables and chairs had be shipped. This was a Saturday and within 45 minutes from the time I hit the button the order was shipped..,I wasn't buying there statement. I was told that once I received the table and chairs (all three sets) that to call and they will schedule UPS return. I of course had to call. 30 more minutes on the phone to schedule return. About 10 days later I finally see money credited to my account BUT not the right amount. Pottery Barn Kids charged me shipping for each table ordered by mistake on an order I couldn't correct. I'm currently out $100 in extra shipping cost. 30 more minutes on the phone to dispute. The customer service rep takes notes. No outcome, no call back as of yet. I see another call to Pottery Barn. And we wonder why Brick and Mortar stores are going bankrupt. Amazon makes it so easy putting customer first. Pottery Barn doesn't care if they just lost a customer for life or ALL the people I have and plan to share this experience .

This place is really cute - they had lots of options (I didn't explore everything because I went…read morewith a purpose - black work maternity pants). Proprietor was really nice - helped me with several options. My one complaint would be - this place is just beyond my normal price range. Every pair of black pants she pulled for me was $120, $150 - and they didn't seem that great. I did find one pair, that I bought - they were marked $72 which still felt high - but then at the register she told me they were from the back (she had pulled them from the stock room) and they still had the australian price, so ACTUALLY they were $92. Wah wah. I liked them, and it felt weird to be like "ok never mind," so I bought them- and truly I really like them. They work great, are comfortable, and hopefully will hold up for a while. But the price thing was a bummer. I did find a cute dress (again a bit more than I'd usually spend, but I guess I was feeling frivolous?) so I bought that too. I think if you're not looking for budget/cheaper maternity stuff, this is a nice option. I saw lots of name brand jeans, etc. But if you're looking for stuff that's on the cheaper side (like I normally am buying $50 maternity pants from Gap), this might not be for you. But it's a cute store and the owner was very nice and very helpful. I do agree with one review below that said it's a bit of a nuisance that there are no mirrors in the dressing room... you have to come out to see yourself, which is not ideal - sometimes you don't feel like letting other people see! So yeah, not crazy about that. But worth a stop if you're in Chicago and want to try on maternity stuff because there are so few places to shop in-store lately.

the shop is actually a shoe store but employees can bring up a box or two of maternity clothes they…read morehave left over from when this store closed