I decided to try this spot for the first time as I'm a big fan of sashimi and it can quickly become very expensive to order it à la carte at other restaurants. That being said, I have tried the majority if not all of what they offer on their menu in the past elsewhere.
I wasn't sure how fast service would be and I can typically put away quite a bit of sashimi, so I went ahead and ordered a bit under what I could normally comfortably eat. The order came extremely quickly and I was surprised.
The miso soup was fantastic, and the quality of the sashimi was overall decent but I would say only 75-80% as good of a quality as what I find elsewhere when ordering à la carte. The tuna was a lot lighter of a color and overall most seemed less flavorful other than the salmon and the yellowtail.
Be aware though that for many of the sashimi pieces they are larger than regular sashimi. When I order à la carte sashimi at other restaurants, it's a small, thin slice. Maybe 1/2 a bite. Many of these especially the salmon were thick and chunky pieces. Like they took me 2 or so full bites each, and I had ordered expecting small thin sized pieces.
Also, as soon as my order arrived, I noticed that there was egg, and egg makes me sick to eat. It was in the sashimi menu and I didn't intend to order egg. I thought it was a type of roe and it wasn't labeled as egg. So I did order four. Also, when I tried the octopus (the small white pieces of tentacle) the texture was slimy like chicken or fish that's sat too long in the refrigerator and it did not taste fresh. My immediate thought was if I continue eating this I may get sick.
So a few moments later when my server came by to check on me I discussed the issue with the egg and octopus with him, and expressed concerns about being charged if I didn't eat it and he said not to worry it would be fine and I wouldn't be charged.
So I work hard to finish my meal even though some of the sushi is not the best quality and the portions are bigger than normal because I did not want to waste. It took 45 min to an hour from the time I was served, but I finished all of the food except for the octopus tentacle (small white pieces in upper right corner), egg slices, and a roll that had a "honey wasabi mayo sauce" and was completely drowned in it. It's all I could taste and the horseradish (wasabi is horseradish here) was burning my mouth so I couldn't eat it.
I let my server know I was finished and mentioned the issue with the wasabi sauce roll. He got a sheepish look on his face, looked down at the floor, and said he would go get my check. Next thing I know this random lady came up to me and started berating me for not finishing all of the food without introducing herself. I assume she was a manager? She never said. I tried to explain I had discussed with my server and mentioned the issues with each item, but the more I said she continued to cut me off and call irresponsible for ordering 4 each of the egg and octopus if I wasn't going to eat them.
Which, I wasn't too full to eat them, the issue was one tasted as if it had gone off and the other was ordered in error due a menu issue. And there couldn't have been more than one egg used in making these.. but anyway she's berating me in front of everyone else in the restaurant and it was really embarrassing. My server decided to hide out during the conversation and wasn't there to verify that he told me I wouldn't get an up charge for the egg and octopus.
She's not listening to any of my concerns and becoming more irritated so I said what are you intending to charge me? And she dramatically stalked off and entered information into the till comes back and says $8. I said fine just to be able to leave. Server comes back around with my check acting like nothing had happened and said he hoped I had a good night. I honestly don't think I'll be going back.
I would understand the up charge for the egg perhaps, but no one even apologized for the octopus that tasted like it had gone off. And they blindsided me when having a "manager?" Come over who didn't even introduce herself and berated me loudly in front of everyone assuming I was trying to cheat them when I tried very hard to finish all I could. That and at the beginning my server said "you get a drink with the AYCE buffet. What would you like?" And I was charged an extra $3 for a coke and didn't even get one refill. I don't think I can really bring myself to give them another shot unfortunately. read more