I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

Dr Panozzo and his staff are excellent. He has been caring for my health for many years. Always…read moretreats me with respect and takes time to listen to my concerns. It is a comfort to me that i have such a good doctor .

Dr. Panozzo has been my primary doctor for almost 2 years and he's great. Always fits me in when I…read moreneed an appointment. He's very attentive and caring for all his patients.

I am primarily under the care of Dr. Patel at SW Nephrology, however I have had the opportunity to…read moreinteract with several doctors here and they have all been top of the line. They have all been very thorough with me as we are going into uncharted territory with my health. Not only have they been thorough they are very understanding of one's situation and treat you well. They are making a very difficult situation for me feel like is completely manageable

Waited an hour and a half for an appointment. I ended up just leaving. Avoid this place at all…read morecosts! Extremely unprofessional

We visited the Neurology department and was blown away from the minute we walked in the door. The…read moreprofessionalism and kindness displayed made us feel at ease. Dr Ramos took the time with my Mom explained things to her so could understand at her age that means a lot

Well, this office certainly took a nosedive in terms of patient care. I've been seeing this doctor…read morefor over 2 years, being a long time (10+ years) sufferer of Ankylosing Spondylitis, Reactive arthritis, etc (depends who you ask) and have become very familiar with every treatment offered (from chemotherapy to immuno-suppressants and TNF blockers like Humira), diet changes and even corrective surgery (yikes!) available under the sun. So, it seems very strange to me that when I call the office for the first time in 2 years reporting an acute inflammation and pain flare-up asking to fill a prescription for an emergency Prednisone pack (which is what helped me in the past), I get a callback 5 hours later with their secretary's barely intelligible instructions on how to take Aleve twice a day with food. Did anyone even bother to look at my chart and medical history? A whooping 5 seconds would have revealed that I was under observation for the last year, following doctor's suggestion to gradually get off my current medications and reporting an acute flare-up is definitely a RED FLAG. Inexcusable. Also, how little am I informed about how to take Aleve after 10 years of joint pain? Why would I bother calling the office if I wasn't panicking in unbearable pain that I haven't felt in 7 years? Criminal carelessness and neglect.

I cannot say enough good about this physician, He spends time with you he listens he is prompt…read moreand there's little wait time I suffered for 8 years before my primary referred me to to Dr Paul I highly recommend this rheumatologist

I've only had great experiences with Dr Ka. U can tell she loves what she does & cares about her…read morepatients. We talk & she explains things very well. So very happy I met her.

Changing doctors is never easy. Today my new patient experience was wonderful! Dr Ka-Widmann and…read moreher nurse Angela make a terrific team. Friendly, easy to talk to and efficient, they quickly put me at ease. There was virtually no waiting, and I didn't feel rushed. I'd recommend Dr. Ka to anyone. Just as real, and down-to-earth as can be, she quickly earned my trust. And she was gentle too - which is always appreciated. From my initial phone call, till I walked out the door, everyone was kind and professional. Partners In Obstetrics & Women's Health, thank you. I am grateful and impressed. See you next year!

Dr. Antony is the (GOAT) give him his flowers now!!! Dr. Antony has a wonder sense of humor even…read moreat his age. Dr. Antony operates on a first come first serve basis no appt. walk-ins only. Dr. Antony cares for his patients; he also provide us the necessary resources whether it be a referral to a particular specialist, x-rays, MRI, blood work, etc... Dr. Antony also have a wonderful staff; Diana, Kaveta, Christina, these women managed to keep things in order even on the busiest days. Thank you Dr. Antony for serving our Community, City Of Chicago, State Of Illinois, and USA.

I have been going to Dr. Antony for years he's an excellent physician and I would highly recommend…read morehim.

We just started seeing Dr Panzica in Mokena. He is extremely intelligent, GREAT bedside manner,…read moreopen minded, listens and takes plenty of time. He is double board certified in pediatrics and internal medicine. The first time I met him, I knew in my gut within seconds, this is the doctor and practice we have needed. There is also a Nurse Practitioner there we see and her name is Sarah Cupp. She is also amazing and super smart. I have never seen a more empathetic, kind, caring and intelligent medical team in my life. Even the receptionists are so friendly and sweet. I've been a mom for almost 22 years and I have 5 kids. 4 of them have had complicated medical conditions, but only my one son still has a G and J tube and various issues. I have never trusted a doctor or nurse practitioner as much as I do these two. They are traditional medical doctors, but also seem very knowledgeable in nutrition and homeopathics as well. I have gotten prescriptions from them, but also recommendations for supplements and things we can do that are more natural. There is no push either way. They respect our decisions as parents. I HIGHLY recommend Dr Panzica and Sarah Cupp for children and adults.

Thorough and experienced. I refer family & friends to this Doctor all the time. He truly cares…read moreabout his patients.