This is Genie car wash now. This place is so horrible. DON'T BUY THE MEMBERSHIP - they scammed me out of $30. Now I have to dispute the charge. Never going here again. Aggressive workers They harass you on buying the membership. Even when you say no they keep asking why not? Explain why you don't want it. I said no thanks, drop it. Took my phone. But I buy the membership online eventually because I go here once a week or so and because their staff are unbearable and aggressive - I want to drive thru without being harassed. I go to try it out for the first time armed with only an email and a barcode. The worker didn't seem to know what to do with it. He had to take my phone from me and go out of sight with it for 15-20 minutes which made me very uncomfortable. It didn't work. He comes back. He puts this ugly sticker in my field of view on the windshield and it didn't work for the gate. He did some override to get me thru. Didn't work again. I go back today and again, the gate doesn't open. The lady comes over and says it's expired. I tell her I literally bought it last week. She says must've been a day pass. What?! I paid $30. And you put a sticker on the window for a day pass? After arguing back and forth, and refusing to look at my email proof, she goes and checks. Meanwhile the line is honking at me, yelling things. I just decide to buy a wash since the line was getting hostile and I didn't know if / when she would come back. I was livid. Once I got to the wash area another worker said they would issue me a refund. Awful, awful place. read more

This one sucks, barely even cleaned my car with the mid-tier wash. The vacuums are nice, but I left the car wash feeling like I needed a deeper clean. Not worth your money or your time in my opinion. read more

Iwash was great ! Never had a problem until genie bought it over . First time going thru soap still on my mirrors . Ok fine , wipe it down . This time I went soap everywhere the rinse didn't come on or the blowers so I went back thru . Gut says oh sorry that was my fault , ok cool , went thru the second time , sprayed just my hood then water turned off , wtf ! Talked to manager who said Come back around it will take me a minute to fix , I come back around they closed it off !!! Now I am driving around with soap dried and eating my clear coat . read more

It's Genie car wash now, not Iwash. I'm never paying $19 again to get a mediocre wash. Can't even get those little yellow bug splat spots off, left bird poop on my hood, car is not dry at all after going through the blowers, and to top it off, they pester you for a membership every time. "Why don't you want a membership?" Because I just don't! I usually wash my car at work for free since we have an entire wash bay with an industrial hot pressure washer and professional grade cleaners, it's just not always feasible. At least they have good vacuums and microfiber towels to dry off what their machines can't even do. read more

Great suction from the vacuums that were arranged in a matter that didn't constantly bang into the neighboring stall. Clean towels were just the right amount of wet, even in 80+ degree afternoon sun. Also, the bathroom here is actually usable. I need to wash my hands after I dry my car as I really get into the wheels which of course have brake dust. Thank you Summit Subaru for sending me this way. Please keep up the good work here; stay on top of maintenance, fight for the bathroom; I'm tired of filthy bathrooms due to management not cleaning up after the homeless. No, it isn't fair that owners need to this but it isn't fair to paying customers to not have access to that basic facility. As of now, this place gets five stars. Time will tell whether this place can operate like this daily - I hope it does and wish owners nothing but success. read more

iWash Express - There is a taller tower that allows for sign visibility and also houses the air conditioned restroom. - Car Wash Near Me - El Cajon, California

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I love this Car Wash here in El Cajon . All staff are great guys. They are all friendly and professional. And the area is clean. Everything about this Car Wash is the BEST. And they have very reasonable prices. read more

I still continue to go here. I can't stand the cones leading into the wash. I mean it is awkward and ridiculous. Allow people to drive in on their own with their own driving skills. read more

This car wash is very excellent. The staff are very generous and they ensured I am satisfied with the service. They have a monthly subscription for $25. I would say it's one of the best quality car washes in the area and it's very organized. Highly recommended if you are in the area and looking for a car wash. read more

Only used this place once for a quick wash/clean before shipping a vehicle. Pros -decent price -wash was the typical machine wash, what I expected (neither good nor bad) -Free Vacuum and the vacuums worked and stretched well to the back of my car -Easy to get in and out for a quick wash -This place was open and available, Three other places were not... Cons -none read more

Their machines will scratch your car. Do not come Here. I don't think they wash their machines at all. read more

Basic wash is $10. Put the car in neutral and turn up the music. Don't know how long they've been at this location. The set up still looks new or they just keep their space nice and tidy. Once out the wash there are vacuum stations with a 10 minute limit. There are clearly marked buckets for clean and used towels to dry off your car. Nice workers minding the buckets keeping them refilled with freshly clean ones to use and taking the used ones. I also liked the music they had playing to enjoy while detailing. Good vibes at this car wash. Workers were friendly and helpful and other customers all kept their distance and were well mannered in sketch times. My tip is its located in El Cajon and it can be hotter than the coast. So detailing your car counts as a workout in quarantine. Bring water coz you will burn calories and your car will be sparkly. See you at the car wash lads! Mel M Yelp 20:36 Covid -19 read more

iWash Express - Detailing station w/ vacuums & clean towels - Car Wash Near Me - El Cajon, California

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Thank you for letting me wash my car for an hour :) it was filthy!!! Tip these men too, they are on top of the towels and smells so freaking good, nice music too, felt like i could be on vacation lol ...no but seriously, HANDS DOWN BEST VACUUMS EVER!!!!!!!! MY cadillac just came from 2 diff shops , this place is bomb!! Found it off google... thank u!!! read more

Good car wash The blow dryer did not work 100% but it did good job. I signed up for the monthly option so I will come back more

Very nice car wash, good quality, and great value. The water pressure is pretty high so it cleans your car very well.

Like another comment below me, I very much enjoyed this car wash the past year and came regularly with my monthly membership. This past week, I went through and there must be something caught in the brushes or it is broken because it completely scratched up my car. I contacted the company through their website contact form but didn't hear back. I looked through yelp to see if other people had the same experience and saw someone have a similar experience in May. I can only imagine how many cars have been damaged in this 3 month span. Would have given 5 stars before because I love the vacuums and damp towels available! Unfortunate. read more

iWash Express - The trunk of my car, by the rear window. All scratched from the car wash bristles. - Car Wash Near Me - El Cajon, California

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I loved being greeted by an attandent,he processed my credit card and I was on my way. There were plenty of clean towels to dry my car with and I was happy to see that they placed a tape on the back windshield wiper. The vacuum was strong and everything seem new. I am definitely going back. read more

The best in town! If you want a great car wash with great service, I would highly recommend iWash express !

Decent place. Ok prices. May scratch your car though, but any drive-through carwash might. They've reduced services. Their Yelp special for detailing is invalid since they no longer do detailing, and their workers have poor English with limited knowledge of products. I asked the gentleman at the gate if their most expensive protectant blocks uv rays (like the one at Soapy Joes does), and he just looked at me like I was crazy, then told me the name of the product as it was listed on the menu. Not very helpful. I do like their buy one, get one 1/2 price offer on washes, but they sometimes don't mention it, and if they print out your receipt, it's too late. read more

Always space. No issues with the clean. Even good jams to clean your car to. Little cramped compared to other places. Always on the upsell read more

Most likely will never be coming back lol. The last time I came to wash there was a scratch along the passenger side trunk area after which I was able to remove myself and figured it was no biggie because it wasnt crazy big but THIS was not cool. Service 10/10 but the wash itself was a no for me read more

iWash Express - Car Wash Near Me - El Cajon, California

Love this place. The auto car wash is great. All cars come out looking shiny. I have the unlimited monthly membership. It's so convenient. I recommend this place to everyone. read more

Highly recommend iwash Express! Definitely will return with the rest of family cars..... Erica is so sweet and all young men are very respectful read more

Great car wash with very good quality machines and fast service. Was in and out very quick, and great customer service.

10 minutes on vacuum park and they will come ask you to leave. Unprofessional. Wasting money.

So let me get this straight, it says they close at 9pm here on Yelp and on an advertisement on Facebook. I pulled up at 7:49pm tonight and got turned away because the guy working the line said they close at 9pm. The vacuums didn't even look all taken up so I'm not sure what the problem was. Great start to a new business. My girl friend had even gotten a free car wash this morning and asked whoever was it working how long it went on. Update: I was able to Get my wash today and let me tell you, it did not disappoint. The lights that are going off while you are getting the wash was like being in a nightclub. You also get sooo many soapy bubbles! It took some bird droppings right off my car. The turbo dry drys your car so well you barely have to spend 5 minutes drying it! Overall I had a great experience, I'm glad I was able to get my wash after anticipating it for so long (I live right down the street)!!!! Pauly and Ericka made me feel very welcome and part of the iWash Express family. read more

iWash Express - Car Wash Near Me - El Cajon, California

I washed my car there and the the front windshield cracked inside the machine and they act so bad with me and the didn't even call there owner and the manager was so rude and he said that is my problem they not gonna pay anything and they didn't care and they told me go do whatever you want Its the worst customer service i have had This how they deal with their regular customer People don't go there cause there is problem with the machine read more

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DONT GO HERE IF YOU CARE ABOUT YOUR CAR! I went in for the second time too wash my car and the window pillar overlay was ripped off. The Manager Evel said he will do nothing about it and flat out told me he never does do anything when things like this happens. read more

iWash Express - Pillar overlay was ripped off - Car Wash Near Me - El Cajon, California

Great wash , super vacuum, clean towels, free air freshener! Great customer service, Monthly subscription is a must! Beats every automatic car wash in El Cajon, hands down!!! read more

I would like to post about an experience regarding Sam, the self proclaimed. "LAZY GUY" and his attitude today.I came in with my work truck and apparently it was so dirty, one of the guys had to spray down the vehicle to to get some of the dirt off my truck. I asked him if he was complaining about having to do extra work, and he said yes because he is lazy. Mind you, he wasn't the one that washed it. He raised his voice and threatened to cancel my membership and went on with threats. 1. I pay for a service at a car wash. Standing around does not help Isham make money. 2. If this is too much for you to do, consider doing something you your abilities. 3. This would not be an issue if the other guy hadn't complained about having to pre spray the truck down before it went into the wash. I had also come through Thursday from a clients house and the truck was just as dirty and he did it say anything. Come today when he is the lower man in charge. He came with his aggressive tone telling me how the dirt will get trapped in the machine and scratch up the other cars. He also claimed that if my car gets sprayed, then all the other cars would need to be sprayed and he was too lazy to do that. Sam, if the concern is for the machine, spray down each car before entering the machine, then spray them all down to make sure no other dirty scratches my truck or other cars. In fact, Isham (owner), put Sam to spray down all the cars entering so minimal dirt gets on your machines and keeps all of our cars clean. According to San, this is a drive through and is too lazy to do work. His words. What a shame. I have been through this car was many times with great experiences each time, until today when dealing with Sam. Put him to work hard so his mouth does not affect your business. If you feel the need to cancel my membership as Sam has threatened, please do so. read more

I've had this car wash membership for a year now and I come once a month for the service. Today however one of the employee or could be the owner came up twice and said to hurry up with cleaning yet there were other empty parking for other cars. I stayed only 10 mins to clean the car with my kids inside the car. I highly think that's once you pay for the service you finish the car and leave You can't come up to me and say hurry when i paid for the service. I will no longer come here and yet I have my whole family and friends who brought here to tell them to cancel the membership. They are very rude to customers I don't recommend this car wash at all. read more

Pretty good spot and the monthly membership deals are reasonably priced. I used to have soapy joes (which i love) but I'm too far from any of their locations now so this spot will do. Be careful when you get your car on the belt though, as they love to get you super duper (I'm talking inches) close to the car in front of you.. so I feel like if the car in front stops or doesn't go when the belt comes to an end, even for just a few seconds, I will hit it. I like to keep my space and just go slow even when they're motioning me to get closer. No thanks, I know that with car washes like these, they are not liable for accidents. After the wash, they have quite a few parking spots for you to park your car while you dry and use their vacuums. The vaccums are strong and there's one to each side of each parking spot so you won't have to share. They also provide you the towels and have a designated spot for you to place them when they are used, just like SJs. The employees seem okay, not too friendly but not rude either. Overall it's a good place to wash :) read more

Excellent customer service and nice employees. They were helpful and answered questions. The best thing was after the carwash, they have probably 20-25 spots to park with vacuums and towels to clean your interior and any remove any remaining water from side mirrors and trunk. They did not rush me and I was able to take my time to clean the interior car. So many other places rush you out or time you, before you can clean your car or vacuum it. It was well worth it. They are conveniently across the street from Harvest Market. read more

I went online to cancel my monthly membership prior to the 7 days and filled everything out. They still ended up charging me. There is no way to check your membership status and they don't provide confirmation. They refuse to refund me my money and are basically being jerks about. I would highly caution anyone to do the monthly membership. They are very sketchy. I'd give them a negative star if that was possible. read more

worsted place for washing ur car -the worker are so rude bad customer service. One time I was tr to clean my car and they came and were like u can be here more then 10 minute They were trying to kick me out . Oh, are you fucking serious man? This is what the fuck Teran which is doing a role model by giving you don't know the first gun mobile don't go here. read more

I do know that my car was scratched and the towels leave smears on my windows. The vacuums are not the best.

So this place is very nice the prices are decent in for an unlimited package 15 bucks a month is not bad. What I like about it is is the Jets in the microfiber scrubbers that they use instead of using plastic really safer on the paint and on the plastics of the car. The four different packages are great each one coming with something more either a wax or roan x sealant definitely a lot better than most carwashes I've been to. It's actually a little bit longer I would like to say than most and I think it has more to the cleaning process deafly if you going to hire tears of cleaning and I love the defense the fans to dry your car are great they work a lot better than most and are very detailed and getting a lot of the water off of the car. read more

Beware: I was going to purchase a $20 unlimited Xtended membership because it WAS going to include "Tire Shine" and "Triple Conditioner" but I then realized, on the online store page, it does not include that. It only includes that in the $30 a month membership of "Xclusive". On the "Monthly memberships" page, it has a portrait of services you would get for the tier you choose before you click "purchase". BUT When you hit purchase, it redirects you to the "Online Store" which the services in the tier plans are not accurate. This is very deceptive and I encourage you to update your "Monthly Memberships" page. Here are the screenshots. Do the comparisons yourself. I was going to subscribe, but nope, not anymore. read more

iWash Express - Car Wash Near Me - El Cajon, California

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High technology car wash very soft touching I highly recommend. The crew is amazing ALLEN is the man

Yesterday the attendant didn't let a roller go between myself and the truck in front of me. Our cars ended up bumping inside the wash. The attendant had to come and back me up, and tried to tell me I had my foot on the gas, which I didn't! Even if I did my car was in neutral, and it would have been heard! we got out of the wash. Nobody even came over to apologize or make sure everything was ok. My bumper was out of place, but I was able to push it back in. I made mention of it to the manager who gave every excuse, and basically didn't believe what I was saying. He kept stating "their are rollers between the cars", but the attendant clearly didn't let one go between us. I have actually always felt too close when they tell you too pull up. I think in the future, you should let more then one roller go by if that's the case, and actually listen to the customer and show appreciation. I even told them I wasn't upset as there was no other damage, but the way I was talked to as if I was lying, after having a membership since they first opened, stuck with them thru 3 prices raises, to be treated like this is ridiculous. I got a "I'm sorry" as the manager walked away. read more

I just cancelled my membership due to one of the employees accusing me of stealing the towels. He approached me asking if I was almost done due to it started to become busy and there is a 10 minute complimentary service. I told him I was almost done . I preceded to grab a couple of towels and place them in my backseat so I can wipe the interior down . He comes back into my car and reaches inside and takes all the towels stating I'm stealing them and it only takes two towels because I have two hands . I told him to never go back in my car not near it as he walks off . read more