This is Genie car wash now. This place is so horrible. DON'T BUY THE MEMBERSHIP - they scammed me…read moreout of $30. Now I have to dispute the charge. Never going here again. Aggressive workers They harass you on buying the membership. Even when you say no they keep asking why not? Explain why you don't want it. I said no thanks, drop it. Took my phone. But I buy the membership online eventually because I go here once a week or so and because their staff are unbearable and aggressive - I want to drive thru without being harassed. I go to try it out for the first time armed with only an email and a barcode. The worker didn't seem to know what to do with it. He had to take my phone from me and go out of sight with it for 15-20 minutes which made me very uncomfortable. It didn't work. He comes back. He puts this ugly sticker in my field of view on the windshield and it didn't work for the gate. He did some override to get me thru. Didn't work again. I go back today and again, the gate doesn't open. The lady comes over and says it's expired. I tell her I literally bought it last week. She says must've been a day pass. What?! I paid $30. And you put a sticker on the window for a day pass? After arguing back and forth, and refusing to look at my email proof, she goes and checks. Meanwhile the line is honking at me, yelling things. I just decide to buy a wash since the line was getting hostile and I didn't know if / when she would come back. I was livid. Once I got to the wash area another worker said they would issue me a refund. Awful, awful place.

This one sucks, barely even cleaned my car with the mid-tier wash. The vacuums are nice, but I left…read morethe car wash feeling like I needed a deeper clean. Not worth your money or your time in my opinion.

I don't think the interior of my car has been this clean since I bought it 2 years ago. They took…read morethe time to really clean it inside & out. I couldn't be more impressed by their service. The pricing was great, too.It doesn't hurt that it is really close by to my work, so I could just drop it off.

I've been coming here since I was a kid ... probably almost 30 years ... they were my absolute go…read moreto for a car wash but I have to say the last 3 times I've been it's terrible ! Smudges all over the windows... crumbs left everywhere . Today I think was my last straw . Paid for the deluxe ($26) there is a weird film all over my back window, crumbs everywhere and after I got home realized they didn't even vacuum the sand all over the back of my car. Not to mention I was supposed to have my tires done and realized when I got home they never did that . This might be the end of my 30 yr streak

Every visit here is a continues to be a pleasure as they never rush me (of course I keep an eye to…read moremake sure there are open spaces) which I appreciate because I do have some physical limitations that make drying and vacuuming a car a nightmare on some days. However, their staff never fails to amaze me either; David is a personable guy who ensured those trusty blue towels were always stocked and ready and he did it with a smile. He also really listened to what I was talking about. Additionally, the guy with the long blonde and pink hair is a very kind soul and thinks above his job which critical thinking skills are always appreciated. I also like that there is a restroom where I can clean the brake dust off of me; just bring your own soap and towels. If you're a lady, I would probably use the toilet elsewhere but the bathroom is clean enough with a mirror so A+ there. Really, I had a horrible experience with a major competitor and this place was such a refreshing find! I do the monthly plan which is awesome if you wash your car twice or more a month and they will let you try a wash and vacuum out for free so do yourself a favor and see if you find this experience a little roomier and relaxed.

Very disappointing experience at Superstar Car Wash…read more I was told to text "PERKS" to 27800, which I did four days ago, and I received a confirmation for a free car wash. When I went to the location to use the free wash, I spoke with the manager, Mikey. Unfortunately, she refused to honor the free car wash that I had received through their promotion. What made the experience even worse was that instead of trying to resolve the issue or help me, I was asked to leave and was taken out of the car wash. I followed the instructions Superstar Car Wash provided, received the free wash offer, and expected them to honor it. If there was an issue with the promotion, I would have appreciated the manager taking the time to explain it and find a solution rather than simply refusing the offer and removing me from the car wash. Very poor customer service and management. I expected much better from Superstar Car Wash.

Excellent!! This kicks butt over the self washs in solana…read moreBeach on the coast and the one in Clairmont mesa. I believe there are 4-5 The tools are marked on the dial so you know their usage. I need that , the power was IS a power wash! The foam brush was definitely foamy and I was able to scrub my car very try well. There's spot free rinse, Rainx and a blow dryer. It's quite powerful. Then you can vacuum your car, and choose one of over 5-6 stalls. The areas are clean and there is an attendant, who never stopped cleaning l!! Love this place

I have a Tesla which the manufacturer suggests not be put through a brush car wash. There are two…read morestalls here that offer either brushed or touch-less washes plus some self-serve stations. Once you've picked your wash and get the green light, you drive down into the pit and stop when the light turns red. You drive out slowly past the dryers afterwards. Next time I will pull into a parking place and wipe down the car because there were some spots that had been lifted or loosened but just needed a little help, and some water beads. I got the simplest service and you get a token for the self-run vacuums, but I didn't try that. Tesla owners should remember to punch in Controls - Service - Car Wash Mode, and fold the mirrors. This closes the windows and prevents the charge port or trunk from opening, etc. There is no belt pulling you along; you put it in Park, not Free Roll. Car Wash Mode exits once you reach 10 mph.

Dirty and bathroom doesn't work or they didn't want to give us the code…read more Don't bother to stop.

The customer service is extremely poor. It seems that the staff lack proper training in respect and…read moreprofessional customer service."

Valdo and his guys are great ...he has done my cars for a number of years and always try's to…read moresqueeze me in when I give him short notices

Valdo's always does a great job, we have them come by the office every other week to wash a handful…read moreof cars.

It's a good place but hate the fact that it authorized my card more than 3 times just for it not to…read morework. Had to use cash in the end and my credit card got charged still (machine did not turn on with credit card) Other than that, everything else works. Does not have air drying. Ended up spending $8 to wash my truck. Didn't have enough time to use the wax, but I don't trust it anyways.

This is an okay spot for a quick wash…read more Every time I went there were hardly any other people there and I always got into a wash bay. I have to admit that I don't want to do full washes of my car on my own, I just don't want to pay to do it myself so any time I came here I just used the water pretty much and rinsed my car. It was enough for me and truly that is all this car wash is good for to me. If you want to pay to wash your own car or you just want to do a quick rinse, this is a good spot but I prefer a better car wash.

Their vacuums work so well!!! Compared to other car washes, the other places are not worth going…read moreto. I always drive here for my car wash. My car always comes out clean. Staff is friendly

Paid for my wash and started to drive my Camry XSE with low profile wheels in. Attendant ran from…read moreinside and guided me straight in. No other motions at all. I felt a jolt. I came back and spoke to a manager and had the issue documented and submitted. I've gotten no response at all. Liability for damage falls on the car wash when guided in. I will never use this place again!

Had a great experience at Romeo's Car Wash in El Cajon. I brought my SUV in for a quick hand wash…read moresince it's wrapped in PPF (paint protection film), and they did a really nice job taking care of it by hand and not running it through the machine which can potentially cause swirl marks. The car came out super clean, inside and out. Dominic was very helpful during checkout, and overall the team was professional and efficient. I was in and out in about 30 minutes. There was a little confusion on pricing at first. My Nextdoor neighbor app friends told me to expect a $45 plus a $5 SUV fee, but was initially told $55 by the owner. However, the final charge ended up being $50 for my SUV, which I appreciated that there was no additional charge since my car is midsized. I also made sure to tip 20% to the guy who washed it. Overall, really happy with the service and I'd definitely come back again.

My truck was a mess. They only charged $60 for a mini detail which was more like a full detail. The…read moreowner John is amazing and chatted with me as they washed my truck. I will definitely be back and recommend everyone go in for a wash.

Typically, I try to refrain from giving a business a 1 star rating. I try to keep an open mind,…read moreevery business is doing at least one thing well. However, it's unfortunately not the case with this place. I wish I could have posted more videos to articulate the type of quality car wash you're likely to receive here, but I only took one. I've been to this place three times, and tried three different stalls. Each one had similar issues. It'll cost you $2.50 to get the water running...and once it starts, you'll gain access to an assortment of wash selections. These selections range from a dirty, non-foaming soap brush, to a triple foam nozzle that doesn't do much, and takes approximately 45-60 seconds to start. In addition to the poorly maintained equipment, the vending machine took my $2 when I attempted to purchase a $1 micro-fiber towel at the two available machines. Anyways, after a brief search for a manager (or equivalent) on site, I noticed that there's a lived-in trailer parked in the far northeast corner near the vacuums. In an effort to avoid a conversation with the Breaking Bad occupant in the mobile meth lab, I decided to let the carwash keep my money. Tip: if you're looking to rinse your car off and have 10 quarters on hand, this place should do the trick. The water is extremely hard though and will leave some water spots.

I just moved here from Los Angeles and needed a car wash. This one is great. $14.99 unlimited and…read morethey supply towels. I highly recommend and the staff was very nice.