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    Iw Auto Sales

    5.0 (1 review)
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    7 years ago

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    CarMax

    CarMax

    3.1
    (135 reviews)

    Poor Management, Wasted Time…read more I drove an hour to this location after reserving a vehicle online. The website made everything simple -- that's where the good experience ended. When I arrived, I waited about 20 minutes past my appointment time. After sitting down with the salesperson, I learned the car I came for had open recalls and couldn't be sold -- something they texted me about 30 minutes before my arrival while I was already driving. No earlier call, no meaningful notice. I had already been there nearly an hour. Management offered a $300 shipping credit (only usable at that location), which wouldn't even cover the typical shipping cost. They refused to apply it elsewhere or cover full shipping despite the inconvenience. Gas reimbursement required a printed receipt from before leaving -- unrealistic. I decided to look only at cars physically on the lot. I clearly said no white cars and no compacts. I was repeatedly shown white cars and compacts. Eventually I purchased a different vehicle after another long wait. During the test drive, the tire pressure light came on. I was told it was handled before delivery -- it wasn't. The car was also handed over dirty (filthy rims) and missing the actual emergency key -- I was given a plastic cover instead. The salesperson was polite, but management failed at communication, preparation, and basic follow-through. I've bought from CarMax before with no issues. This location was a completely different experience. I won't return. Four hours in-store for this level of execution is unacceptable.

    I had an excellent experience at CarMax. I could not be happier. The whole process was so easy and…read moreI was happy with the offer and the speed of getting it accomplished. I even got a free ride home.

    Desert Motors

    Desert Motors

    2.5
    (23 reviews)

    The experience was amazing, low prices, beautiful cars, outstanding service. Johnathan was super…read moreapproachable and kind.

    I am writing this review to hopefully save others the same nightmare I am currently experiencing…read moredue to the shady business practices of Desert Motors. I recently had to replace my vehicle, and after scouring the internet decided to go look at a shiny used car offered by desert motors. Jonathan was pleasant when I got there, and told me exactly what I wanted to hear in regard to the Mercedes I went to test drive. When asked if they had the car checked mechanically, I was assured that they had. That turned out to be a lie, and after purchasing the vehicle the first check engine light literally went on on the drive home from the dealership. By the end of the first week, the top stopped working, and I was left with a $1200 repair bill (paid in cash directly to Jonathan - as he assured me he was getting me some great deal.) The top then broke again, about two weeks later, and this time I was told I would be in the hook for another $3000 repair on top of the $1200 already spent, and they didn't even address the tpi sensor check engine light that went on that first night. After admitting that they bought the car at auction and never had it checked by a mechanic before selling it to me, and completely hanging me out to dry with the repairs, I would stay as far away from this shady establishment as you possibly can. I lost over $10,000 by walking through the door and believing his lies.

    Uncle's Garage

    Uncle's Garage

    3.7
    (3 reviews)

    FIVE STARS ARE NOT ENOUGH!! I am not really one who writes reviews often, but I would be…read morecompletely remiss if I did not write one about Uncle's Garage. I was helping a friend who lives in Orange County look for a car and my local area is the Coachella Valley. I was looking in the local area and came upon a 2005 Toyota Highlander Limited that said "1 owner, low miles"...yeah right! I messaged the seller and got an almost immediate response. WOW #1! He (Tim) told me more about the car. When I told him that I wanted to make sure the car was as advertised he assured me that it was and then volunteered the only thing wrong with the car which was a temp control knob. My friend let me know that he had another car that he really liked but would make the drive to see this one. Long story short - he drove home that night with the Highlander and has been thanking me ever since. This was the simplest and most honest car buying experience I have ever known! The cars are just as represented and so is the Company. Thank you Tim! What a pleasure it is to have met you and I'll be back for my car!

    Came here a few years ago and met with Tim. He seems cool and didn't realized he was a smoker which…read morewas a plying since smokes got inside the warehouse while I was looking at the car. Now the website is gone and his license was suspended for "whatever" reasons. Didn't purchased a car from him because there were many issues while doing a test drive and seems like he was hiding any flaws and problems with the car. Would NOT recommend this place to anyone.

    Iw Auto Sales - usedcardealers - Updated August 2026

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