I would like to share that our experience with this florist was a stellar one. The owner, Pete, was fully booked with orders and unlike other florists who could not take our order, Pete was willing to add just one more corsage to all the rest of his orders. And because he did, this Daddy was able to get his little girl her Homecoming corsage. Pete told us that a greater part of the problem was a flower supply issue. He wouldn't let me pay while ordering. He set up a Plan B with alternative flowers in case the flowers he wanted to use were not able to come in. I felt confident that he would do his best and he delivered which is evident in the photos I'll provide. I'll include pics of the beautiful arrangement I bought my sweet wife as well. I've learned through reading some other reviews that Pete has been painted as a mean owner that doesn't care about the customer, but, that is certainly not the Pete I had the pleasure of doing business with. I know too, that sometimes emotions are high when ordering flowers because perhaps there's a loss of a loved one involved. Sometimes there's no pleasing a customer and sometimes some folks aren't willing to accept even a sincere apology. I can't speak for Pete nor can I for those that were not pleased with his business. I can, however, vouch for our experience and to my family Pete saved the day and went over and above. Thank you Pete & Staff! read more

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I ordered flowers for the sister and my niece for Valentines Day. I had both bouquets delivered to the same address, because they live next to each other. I spoke to someone Monday evening, maybe Pete.  I understand mistakes happen.  You put the wrong card on the flowers, see below.  There is a big difference between a $75.00 bouquet and a $50.00 bouquet. But to tell me, that you would call and explain the mixup is sad. How do you tell a person, oh, that lovely expensive bouquet of flowers is not yours.  Your is the cheap one.   That would be heart breaking.   Both of our parents/grandparents have passed recently, and it was a special gift from them. Their response to me was , when I send flowers again.  You will make it special. I sent a follow up email and they never responded. Below is the Blue Vase of Flowers my sister should have received, (not her daughter) The Red Vase are the flowers she got. read more

Ivywood Florist - Florists Near Me - Enterprise, Alabama

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I ordered flowers for my brother and his family to arrive on my sister's birthday, the first since her passing. They were not delivered. The man who works there first blamed it on my brother who couldn't answer his phone at work, a day he requested off in honor of his wife. Then I was to blame for not leaving correct instructions. The only victim here was the florist in his words. They had my phone number but didn't call. After he called to insult my family, he kept TALKING and would not let me speak. Such sadness on top of sadness. In fact, I'm still crying. read more

Thank y'all for doing the yellow roses for my mother's funeral. She would have like bed them

This is the second time I have placed an order from there. First time my flowers were not delivered so I drove an hour and a half to pick them up and deliverers them myself (they stated they didn't see it). Second time I ordered was today for my wife's birthday and in the comments I put when she would be off, however, at that time it was not delivered so I then called Pete stated he had not received an order today and placed me on hold about 5 mins later he finds it under the order for the next day. Pete stayed to me it was his fault and he will personally do it and deliver it to her house (since he asked if he can deliver it tomorrow but that didn't make since cause her birthday is today). Then he delivers it an hour and a half later (not a big deal) but then she received it (shitty arranged cause it was rushed) and with a "HAPPY ANNIVERSARY" balloon instead of a HAPPY BIRTHDAY balloon like I ordered (he noticed it after he gave it to her). The flowers looked horrible and was just flowers probably left over and got the wrong occasion and was after hours because he didn't see the paper. This was the second time and wasn't even correct....I hope they do right and try to fix their wrong doing but we will see. All in all they ruined my whole surprise for her birthday and got everything wrong and rushed the order and gave her a shitty order and wrong balloons made me look like shit to my newly married wife. PETE himself ruined it. Hopefully he fixes his mistake and at least calls or something but I will update everyone what they do. Update: two days after I posted this PETE read this and found my number from my order and started calling me while I was at work being rude asking stupid shit but I feel like a so called business shouldn't call and harass a customer about a complaint but instead try and fix the issue instead of harassing if you go out of your way and try and contact. I have no issue I'm a man so feel free to do what he wants but from a business point he's not doing the right thing just my two cents. read more

Ivywood Florist - What I ordered with a birthday balloon - Florists Near Me - Enterprise, Alabama

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Pete ALWAYS does an awesome job!!! Been dealing with Ivywood for since it opened!! Hometown friendliness, hometown service, and hometown quality all under one roof! read more

Absolutely appalled with the service received. Not only did the owner curse at my friend when she called to see why her delivery was over three hours late, when the flowers finally arrived they were already wilting. We sent the flowers back and went by A Simply Southern Florist instead. Treated very well and the quality was ten times better. DO NOT WASTE YOUR TIME AND MONEY HERE. I also have a recording of the end of the conversation I will be posting. Despicable!!! read more

Pete could sure use some lessons in customer service. Instead of blaming the customer, maybe admit you mistakes and fix the problems. If you shop from this guy, you'll be at fault if he drops the ball. Simply look at the other comments in these reviews. Complaints are not met with "I'm sorry" or "how can I fix the problem." Instead, the owner plays mental gymnastics to place the blame anywhere but on his shop. I would go somewhere else, and save yourself a potential headache. read more

We just received a gorgeous arrangement from Ivywood in memory of my dad's wife. Absolutely fresh and stunningly lovely. read more

Ivywood Florist - Florists Near Me - Enterprise, Alabama

Normally I don't leave reviews but this one is an exception. Very satisfied with the overall service. The staff was professional down to the delivery! Highley recommended. read more

Let me take the opportunity to accept your apology for calling back my sister in law and berating her and for calling me a coward. I know you didn't mean to. So to all prospective customers who read these reviews to help the decide where to shop. I hope I will have nothing else to say about the "customer service and professionalism" you can expect from ol' Pete from Ivywood Florist. If you too would like to be made to feel that his shortcomings are your fault, buy his flowers. If you want to be happy with your order..... go somewhere else! read more

My son is getting married today. I am in Oregon and he is tere in AL. Kind of a last minute thing but I wanted my future daughter in law to have something beautiful. I called yesterday and they put together a nice bouquet. I couldn't have asked for better. They were so nice on the phone and helpful. I had a limited budget and they were more than happy to accommodate my needs. I can't thank them enough. read more

Ivywood Florist - Beautiful ! - Florists Near Me - Enterprise, Alabama

DO NOT WASTE YOUR MONEY OR TIME HERE!! This business was HOURS late delivering flowers to my home. The only reason my mother was not there when the flowers FINALLY arrived is because I asked her to stop somewhere to buy us some time. This man was rude, his staff was rude. I have never been more appalled at a business's customer service. I was asking him (before he went off on a tantrum ) why he would tell me that the flowers would be there that morning at 10:00am if they couldn't get them there until 1:20pm. WITHOUT EVEN A CALL!! It didn't seem right that I was paying $5.00 more for a delivery to be there at a certain time, when there was no indication that they couldn't perform that. I wouldn't send my worst enemy here. The owner was just full of excuses and even cursed at me! He said it didn't even matter if they were late if my mom hadn't arrived yet. I was not out of line asking for a service that I PAID FOR to be carried out. If I could give this place negative stars, I would. SEE VIDEO HERE: https://youtu.be/0hAKn5vOslw read more

I was so disappointed with the quality I saw when I arrived at the funeral home. I ordered from out of town so maybe they didn't think I would ever see them. Should not matter. It was from two families so the size and the quality was embarrassing. Guess I should not have took their advice on a dish garden. Not much of a garden. Lesson learned! read more

Rude staff that can't make deliveries on time as promised and paid for. Ruined a day that should have been special.

I have ordered flowers from them twice and both times they failed to deliver the flowers on the day I paid for, without even a call or email as to why. The Flowers are of good quality when they do arrive, but they should be when your paying over a hundred dollars for them. read more

The owner of this establishment always goes the extra mile to make sure your flowers are beautiful and delivered on time. I have ordered flowers at least 10 times and his dedication never wavers!! Gorgeous arrangements! Can't say enough good about them. read more

We live in another state but needed to send flowers for a viewing in Enterprise. We placed the order in the afternoon for the next morning delivery. They were so extremely helpful in helping us choose an appropriate arrangement at the right price. After a consult, I even received a personal call from the florist working on the arrangement to go over ideas to be sure we would be 100% satisfied with our purchase. Even after business hours, he texted me pictures of the finished product so that I could see what was going to be delivered. When we arrived at the viewing early the next morning, the arrangement had been delivered on-time and looked beautiful. They truly went above and beyond. I always love to support local businesses and had the best experience with this team. Whether you're ordering online or by phone, buy in confidence. They really do care about offering you the best arrangements even with quick turn-arounds. Thank you!! read more

These guys are great! I usually call and ask for their best effort with maybe a little direction and they do a wonderful, artful job every time. They are my go-to florist in Enterprise AL. Much better value than anything you can get over the internet. read more