I recently contacted Ivy's Heating & Cooling because the very old heat/ac unit in my home finally decided to say goodbye when the weather got bitterly cold here. To my surprise, Jason came all the way out to my area (over an hour drive) on the SAME day, and was able to determine what had gone wrong, and find a supplier to order a new unit. He even spoke to the management of my condo association to advocate for an upgraded system.
As this occurred during the coldest stretch of this winter (temperatures in the single digits), he provided me with a space heater for the meantime while I waited for my new unit to arrive, which was an above and beyond gesture.
When he installed my new heater, he was extremely thorough in explaining how it worked and making sure to answer any questions. He made no mess in my home, and really displayed ultimate professionalism. I would not hesitate to call him again if ever need be!
Thanks again Ivy's Heating and Cooling! read more