Dr. Sheptock is my primary care provider, she is absolutely amazing! Actually the entire office…read morestaff is always prompt and friendly. I decided to give them a try when I first moved to Kennett and I'm so happy that I did. I cannot sing their praises enough! Thank you for the wonderful, prompt and attentive care you have provided to me.

Good experience with Dr Francesco. He spent a long time addressing various concerns at first visit.read more

Excellent attention from caring and competent therapists. I highly recommend Action Potentialread more

While therapists (and in particular Meredith from my experience) are top notch, the company itself…read moreshould be avoided. I owned and operated healthcare agencies for over 10 years and employed over 50 therapists, so I am speaking from experience. Administratively, the company overcharged me WITHOUT communication until I checked with my insurance and then complained about them getting paid by the insurance and charging me for the same service (not sure I would have ever heard about it, but after complain was told I would eventually get a refund....sure). In addition they misplaced an Rx 3 times, and then cancelled treatments because they couldn't find it. Management is no better. Too bad. The therapists are very talented.

Wow! Highly recommend. I have lived with neck pain, muscle spasms and headaches for 50+ years…read moresince high school football. I've seen more orthopedists, chiropractors, physical therapists, and massage therapists than I can count or remember. It continued to get progressively worse, so I decided to give physical therapy another try and went to NovaCare Rehabilitation in Kennett Square PA. I am amazed at the improvement after 3x a week for one month with Deborah. I could not be more impressed by her knowledge and the results. She provided unique individual treatment I didn't receive from any other physical therapist. She is also very personable and a pleasure to work with. My sister even noticed the improvement in my posture!

From the owner: Experience the power of physical therapy with NovaCare Rehabilitation. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

Literally the worst pharmacy experience ever. Twice they answered the phone with the wrong…read morename(different pharmacy) and with attitude, like it was an inconvenience for me to call. On two occasions, they failed to let me know that an authorization was needed which cost me nearly 209 bucks. (If they had told me before I was there to pick up, I could have called my doc.) Then they filled a script with only 7 pills. When I called and asked, I was told that I had to fix their mistake. After I received a call from the "manager" I was told it was basically it's my fault and I should just pay the cost because I got the medicine. (I have insurance that covers 100%) Stay away from this pharmacy. They are rude, careless, and take no accountability when they make mistakes.

I have been getting my cat's life saving medicine from Boothwyn and they are very fast and…read morewonderful. I have not ever had a problem and switched because another compound pharmacy was delaying the medicine over and over again and I was running out and it was costing me so much money in vet bills. Thank you, Boothwyn!

No need to worry about the doctor spending extra time with you, the timer starts as soon as the…read morephysician assistant enters the room, You have 20 minutes and they make sure your done befor that. I would definitely stay away from any of the "Premiere Ortho" Group of practices. Had a similar experience at the Brinton Lake office a few years back. I will definitely complain to my primary about this continued issue. They weren't able to fix the problem then either....used up all my physical therapy time though before they told me. UGH.

I didn't have any really positive experiences in any of the Premiere Orthopaedic practices after…read moregoing to them for 2 different issues. The entire place reeks of large hospital atmosphere. Obviously it's not the size of a hospital but reminds me of one. You get greeted into a large waiting room with lots of other people just waiting to be herded in like cattle with your ticket in hand(your insurance card). The entire practice is just way too bloated. They have you systemically moved from room to room, undress, xray and then you finally get to see the doctor who obviously just very little time looking at your issue. When you first talk to the doctor it seems as if he has already looked over 100 people and your just another person. I actually get more attention to detail from my barber. Premiere Orthopaedic feels like the supercuts of practices. I'm not suggesting they are completely incompetent but out of multiple visits I am confident they are terrible at explaining in detail what their diagnosis is. Meaning the first time I visited them the doctor had a story about how they couldn't print the xrays so I had no visual aide for what the doctor was telling me. A few years later I went for another issue and yet again no visual aides. If your going to tell me you see a small labral tear then show me in detail exactly what it is. Don't make me have to use google in order to ask you if its a SLAP tear or bankart tear. Be a professional and show me the xrays. If I gave presentations like that at work to my clients id be out of a job. Not to mention they weren't sure the cause on either of my two issues even after having an MRI for my shoulder. BTW Premiere uses their own facility for the MRI and it was a complete nightmare as I never had an MRI before and the women told me she would play music to drown out the MRI noise(which sounds like a jack hammer). A couple minutes into the MRI I hit the panic button to stop it and I asked her where the heck was the music to drown out the MRI noise. She said it was broken even though she just told me their would be music playing a few mins before. I then told her "give me ear plugs!" which she knew she had on her and didn't offer them to me to begin with. Think about this....her entire job is to administer these MRI scans and she could even remember that the sound for the MRI machine was broke or to offer the patient the option of having ear plugs in. I'm pretty sure a fry cook at McDonalds has better multitask skills. Personally I wouldn't recommend these guys but they are obviously on a lot of insurance plans and have a lot of offices so people tend to just go to them. I'd do your homework first on your options before going here. I'm not saying you shouldn't use this place but just be warned on some of their pitfalls. I just get the feeling top level pro athletes would not be coming here for issues. Seems like a common place for people with their companies insurance plan.

I went to the Emergency Room in early July. I was taken back quickly, due to my symptoms. The care…read moreI received in the ER was exceptional. I ended up being admitted for 4 days and i was amazed at the care I received (on a holiday weekend no less ) . Everyone I came into contact with treated me with care and concern and professionalism. I know in this day and age of COVID hospitals and medical professionals are kind of crazy right now , so I was so very thankful for the care I received.