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    Elite PT- Hockessin

    5.0 (2 reviews)
    Open 6:00 am - 7:00 pm

    Services - Elite PT- Hockessin

    Physical therapy

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    NovaCare Rehabilitation - Hockessin

    NovaCare Rehabilitation - Hockessin

    1.0(1 review)
    0.4 mi

    Extremely disappointed…read more My doctor recommended physical therapy for a torn calf, but clearly stated it was optional. Before starting any treatment, I went to NovaCare in person and spoke with Joe, one of the physical therapists. I specifically asked him to verify both my primary and secondary insurance to determine whether there would be any out-of-pocket costs. He initially said there would not be, but I insisted that he confirm it to be sure--which he said he did. A day or two later, Joe called me back and explicitly confirmed that there would be no out-of-pocket expenses. Based solely on that assurance, I agreed to proceed with physical therapy. Even the NovaCare paperwork I received states zero out-of-pocket cost. Six months later, I received a bill, and now NovaCare is saying I am responsible for payment. This directly contradicts what I was told verbally and what was documented in writing. Had I been informed that there would be any cost to me, I would not have proceeded with therapy, as my injury could have healed on its own. This situation is unacceptable. I relied on NovaCare's verification of my insurance coverage before beginning treatment, and I should not be held financially responsible for their failure to provide accurate information. UPDATE: The general manager/district manager called and apologized, admitting they made a mistake, but did not take any action regarding the bill. Apparently, $207 is more important than their reputation.

    From the owner: Experience the power of physical therapy with NovaCare Rehabilitation. Our physical therapy team…read morewill design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

    Regal Heights Rehabilitation and Healthcare Center - Regal Heights Healthcare and Rehabilitation Center in Hockessin, DE

    Regal Heights Rehabilitation and Healthcare Center

    1.4(8 reviews)
    3.5 mi

    A friend of mine who is living with ALS is currently housed in this facility and almost every day,…read morewithout fail, I see a facebook posting from his computer referring to the fact that the kitchen has again gotten his meal order wrong. Due to the ALS he has specific dietary needs. He cannot have bread or large chunks of meat, leafy vegetables, etc. You would think that the dietary staff, in conjunction with a therapist, would have developed a plan to create meals that are not only nutritious but also easy and safe to swallow. This has never happened any my friend continually gets meals that contain bread, meat that is not broken up properly or smothered in gravies that vary in thickness affecting his already weakened swallowing ability. One of the concerns with ALS patients is that as the disease progresses the patient's caloric intake decreases which compounds the weakening of their musculature, so by staying in this facility which exhibits so little care in what they are feeding my friend regardless of how many times he, his family, or even the nursing staff have told them--they are in fact hastening his illness due to their pure disregard for one of their patients. My purpose for this review is to make it clear to everyone reading that something we all take for granted--food is a basic need, which has a huge impact on our quality of life, and when we ignore that need we are in fact saying to those people--you do not matter to us. I believe that this is not true of the entire institution, but if they continue to stand by and don't remedy a change then I will know for sure that they do not.

    Stay far away. They kept pushing hospice care on my dad even though he made it clear that he wanted…read moreto continue to try to get better. Ended up moving facilities so that he could live out his last few months on his terms....not someone else's. He could not wait to get out of there. Yes. This review is referring to the Regal Heights in Delaware.

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    Regal Heights Rehabilitation and Healthcare Center - Regal Heights Healthcare and Rehabilitation Center in Hockessin, DE

    Regal Heights Healthcare and Rehabilitation Center in Hockessin, DE

    Regal Heights Rehabilitation and Healthcare Center - Regal Heights Healthcare and Rehabilitation Center in Hockessin, DE

    Regal Heights Healthcare and Rehabilitation Center in Hockessin, DE

    Regal Heights Rehabilitation and Healthcare Center

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    Elite PT- Hockessin - sportsmed - Updated May 2026

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