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Ivory Moon Piano Studio

5.0 (1 review)
Open • 9:00 am - 8:00 pm

Ivory Moon Piano Studio Musical Instruments & Teachers Photos

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3 years ago

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Lunsford's Musical Instruments

Lunsford's Musical Instruments

4.0(8 reviews)
2.4 mi
•$$

WARNING. Lundsfords will gouge you if they have the chance…read more My wife rented a flute for my step daughter. It went missing. We moved across the country a couple of times. Stuff was in Storage. When I moved back to Knoxville, I found the flute. IMMEDIATELY returned it. In doing so, they found me. And are now COLLECTING thousands. Heartless. My wife offered a reduced payment plan to their collection agency (FAST). FAST said that they would present it to Lundsfords and let us know of any repsonse/counter offer.... there was none. I will copy some correspondence below that shows my attempt to be reasonable with them for the returned flute (in perfect condition). Dear Lundsfords Music, I write today to BEGIN to express my dissatisfaction with the stance that you are taking regarding a instrument rental contract that my wife signed for my step daughter NAME Deleted. As I explained to your staff on the phone last month, it is not I who signed that contract in fact I have never seen it. And yet you pursue action against me. My entire role in this has been to find your long lost instrument in a box, just out of long term storage, (as we've move across the country twice in the last few years). And, then, seeing your name on the box, immediately returned it to you. My family does not have the resources to cough up thousands for this. Sure, you can say that my wife signed it...tough luck...but what kind of partner does that make you in our community? I would suggest that if others knew that you take such a hard ball approach in circumstances such as this, they would be reluctant to begin having their school age children play musical instruments. Kids lose stuff. Kids break stuff. As a succesful business , I am sure that you include that in your margin, that you are insured etc... What has really happened here? The instrument went missing in our moves, communication failed due to forwarded mail after the 6 month that the yellow stickers work; an overextended (and handicapped by the way) mom who runs a home, a job, takes kids to hockey, football, band, school, church, and oh...by the way criss-crosses the country twice moving an entire household to the west coast and back in just a few years, She lost track....But you got it back! I am really surprised that a business that must be family oriented to be successful, would take such a stance. I would truly appreciate a prompt reply, as your representatives are threatening me with impending court action.

I have a long customer history with Lunsford's music spanning 20 years! Sonja is a born and raised…read moreTennessean whose sense of community radiates through her business. Great customer service, diverse product selections (anything they don't have in store they can order), multiple private lesson teachers, and a repair shop with decades of experience! Whether you're looking for a place to rent your child's first instrument (band or orchestra), purchase piano sheet music, prepare for marching band season, take voice lessons, or want to overhaul that vintage Les Paul, Lunsford's Musical Instruments is THE place to go.

Ivory Moon Piano Studio - musicalinstrumentsandteachers - Updated May 2026

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