Last minute tailoring needed to shorten a gown. I requested on yelp and Westside Cleaners…read moreresponded. The dress was tailored perfectly and quickly. Very fair price for the fast service I needed.

I've used Westside Cleaners a handful of times over the years, mostly out of convenience--but…read moreunfortunately, I've never been consistently satisfied with the results. One of the more frustrating experiences was when they returned one of my husband's shirts literally half shrunk. I know that sounds strange, but one side of the shirt was visibly shorter than the other--and it absolutely was not like that when we brought it in. We followed up multiple times asking for an explanation and never received any real response or resolution. Another time, I brought in a white women's blazer with a small red wine stain. Before even attempting anything, I was immediately told they wouldn't be able to get it out. I asked them to try anyway. When I got it back, not only was the wine stain still there, but there were additional spots that hadn't been cleaned either--and I was still charged. Out of curiosity, I went home, put a little hydrogen peroxide on the wine spot, and it came out instantly. I then brought the blazer to another dry cleaner, and they were able to remove the remaining stains without an issue. It honestly made me question whether my jacket had even been cleaned at all. At one point, I inquired about their delivery service and was met with a pretty rude response--basically told that unless we used dry cleaning weekly, they wouldn't consider us. That was surprising, especially since we do use dry cleaning regularly--we just choose to go elsewhere because of past experiences. They said they'd follow up and send a driver with a bag...that never happened. Most recently, I brought in a bundle of clothes, including very small toddler items. I made a point to mention that some pieces were for young children. When I picked everything up, I was charged the same price for a toddler suit as an adult suit. When I asked about it, I was told they don't differentiate pricing for kids. That didn't sit right--there's a big difference between cleaning a tiny toddler outfit and a full adult suit. At that point, it honestly felt like I could have bought new clothes for the same price. After multiple experiences like this, I had to ask myself how many chances to give. For me, this was the last one.

We had a hard time finding a good dry cleaner business after our local one closed, but we have…read morefinally found a great one! Very professional and the clothes look so much better now. Thank you!

Work was done on time and efficiently. Prices were reasonable. Quality of work was excellent.read more

Good cleaners and fair prices. We have been going here for years. I would definitely recommend it…read morefor dry cleaning. The alterations we have had done have been very good.

One price? They wanted to charge me $10 an item extra for a rush fee. Four days was "rushed"…read moreThen they switched it to $5 a item and charged me for the steamed items which was more than the amount of items needed altered I will never go back And charged me extra for using a card. Fraudulent business

Absolutely the worst customer service. Person was on the phone behind the desk and did not care…read moreabout the person coming in to pick up there dry cleaning. Choose another local business that cares about their customers and appreciates the business. I am in the hospitality industry and manage a large staff and would not tolerate and employee which I believe was the owner treating one of our guests this way.

Great job. Been using eagle for a few years now never a problem. Close and convenient excellent…read morestaff

I'm very disappointed with my experience at this tailoring shop. I brought in two pairs of jeans to…read morebe resized at the waist and a top to have the straps adjusted. Although the waist size itself was reduced, the way it was done was simply by folding and sewing the waistband, which created a noticeable bump right on my hip bone and made the jeans uncomfortable to wear. Because of this, I had to bring the jeans back to be redone. When I returned, the lady at the counter insisted that I had not paid for the service, even though I had already paid $59.12 for the jeans alterations. I had to search through my credit card charges to prove that the payment had already been made. Unfortunately, the top also had to be redone because the straps were not adjusted properly the first time. Throughout the process, I felt that my concerns were not really listened to. What was most upsetting was being spoken to very aggressively and even yelled at in front of my child while trying to resolve the situation. I understand that mistakes can happen, but the quality of the work and the way the situation was handled left me very disappointed.

Absolutely!!! They are the best and professionals.... recommend them 100%%%…read more My comforter came back looking like it was brand-new and it smelt fantastic!!

10-14 day turnaround time for items is a little too long for the prices , they do get the job done…read morebut there's better prices out there that are faster

Rachel is an incredible asset to this company, I exclusively work through her to for my cleaning…read moreand alterations needs. They have shaved some incredible sweaters and cardigans as well as cleaned them for me. They are also extremely affordable and send great deals via text which I love. They recently cleaned all of my down pillows and duvet and fluffed them too for me and they look so much better. La Mer Dry Cleaners also has been able to get things done quickly for me which is truly appreciated. They have only shown me honesty, transparency, and true customer service. I have never had an issue with them and I work in luxury retail so I can truly say that with integrity, Rachel and La Mer Dry Cleaners has me as a lifetime client.

They charge you the monies, but the pick up and delivery service is super efficient and if there is…read moresome issue or problem (or you simply forget to leave your laundry outside for pick up) that requires an attendance at the storefront location, the folks there are super friendly and helpful to boot. If you are too busy to iron because you are out in the world making things happen (yo yo dollar bills y'all), these guys have your back. Word. The delivery service works best when there is continual flow of garments through the system (leave the bag outside for every scheduled pickup and you'll get pressed clean clothes back at every delivery). The system isn't designed for occasional use. Dirty and crumpled In the yellow bag shirts change Pressed. Clean. Ready. How can they improve? Perhaps a better solution for the forests of hangars and oceans of plastic that comes with the regular use of their service. Now that we are in mid coronavirus panic may not be the ideal time - but switching to reusable hangars and garment bags would certainly work for the large repeat customer base.

Use them for years now I'm going to stop. The customer service has been extremely rude. Every time…read moreI called the new pick up time is 7 o'clock in the morning which is way too early. I don't even think my gated community likes vendors going through that early when I called to say that I'm not leaving my clothes out overnight, they said basically that's too bad. The young girl on the phone was rude.

Cleaners / Alterations…read more As the name implies, they charge one price for dry cleaning and that price is substantially lower than the previous place I tried over on Port St Lucie blvd. In this last visit, I needed a pair of pants hemmed and they were able to accomplish the task with no fuss or dely. The time quoted for completion was when the pants were ready and the job was done exactly as requested. The price for a pair of pants to be hemmed was, unfortunately, high but that is also the norm everywhere you call for alterations. $16 in my case so just be aware that the cost to alter might be on par with the cost of a new pair of jeans ($22). In any case, I would use them again for cleaning and for alterations. Big, shared parking lot in front.

This location advertises alterations but no longer offers them. Seamstress retired. Business…read moreprofile needs to be updated.

I took a dress and a jacket in for dry cleaning. I was shocked at the price but figured I was…read morealready there. Let me give them a try. Big mistake. My dress was not ready when I was told it would be. I was so disappointed. I had to go buy a new dress for my event. After many attempts I finally got my dress back. They had iron all the plates out. Totally ruining my dress.. The jacket smelled like it sat outside all day. I repeatedly requested to speak with the manager and I was told that he would give me a call. That never happened hence the review. Go anywhere but here.

They have lots multiple duvets of mine, one of them was in someone else's home:( it was finally…read morereturned with someone's black dog hair on it angry very very upsetting It happened again this past week after they asked me to give them another chance. I still don't have that duvet. I'm beyond upset. Don't use them!!

Service, helpful staff, convenient location. Highly…read morerecommend out of all laundromats!

Great laundromat. Clean. Nice people. Highly recommend. We usually just go there for larger items…read moreand everything comes back clean and neat.