While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

If you ever want to talk to the dentist, don't try this dentist out the hour, the officer refuses…read moreto let you talk to the dentist directly. They have strict policies against this, and they will not even pass you along to the office administrator . I've been a patient of this office for several years now and have nothing bad to say about the the dentist, however, the office is another story. This is a office which seems to be run like bring them in run Em out horrible Horrible service for my d office. My wife has been wait listed for over 4 years. To get into this place, they do not accept new patients even if you are an existing patient. And we refused to be even pass along the message to the dentist. Hopefully, this message gets to the dentist.

Needed a new dentist and googled around me. My husband saw this place and wanted to try it. Walked…read morein and wow, the inside was beautiful. The employees are very nice and helpful. Glad we choose here so far! Finally got my cleaning done and Ashley was amazing!!! I have been afraid of the dentist for years now, based off bad experiences and she had made that fear go away.

I am very disappointed with the service I received from your office…read more I visited your dental office sometime last year, although I do not remember the exact date. At that time, a new profile was created for me, and I was asked to have an X-ray taken. I explained to the doctor that I had already had an X-ray done and asked if my previous dentist could send the existing X-ray to your office instead. I was later contacted by your office and told that you had received the X-ray. I was then asked if I would like to schedule an appointment, However, when I called today to schedule the appointment, I was told that you could not schedule me because I had not had the X-ray taken through your office and that I would now be considered a new patient because of this. I find this extremely frustrating and feel that this is very poor customer service. If you had already received and accepted my previous X-ray, I do not understand why I am now being required to have another X-ray simply because it was not performed through your office. It feels like I am being asked to repeat a service unnecessarily, resulting in an additional cost, rather than having my existing records used.

I had my first appointment this evening at Shining Smiles. Dr Jacoby was great and performed my…read moreteeth cleaning himself (most other dentists have their help handle the cleaning). I would recommend giving them a try. I got an appointment immediately !! Happy Holiday!!!

Very poor service.long waits in line and rude treatment of customers I do not recommend going to…read morethis dental clinic.

Simply put, excellent dental care! Dr. Que has been my dentist for over 13 years, he now takes care…read moreof my wife and I as well as our four children. Extremely friendly staff and dental hygienists who are excellent with our kids. Above and beyond the cleanings, Dr. Que has done some high quality repairs for us as well. Highly recommend this business!

From the owner: Proper dental care is an essential part of your healthy lifestyle. Renwick Family Dental offers…read morestate-of-the-art dental care in a warm, friendly and welcoming environment.

Dr. Dave is Great. His chair side manor and care of his patients is second to none. Carissa was my…read morehygienist and she was very personable and did a great job cleaning my teeth. I wouldn't go anywhere else!

Growing up I saw a dentist who was also a family friend so I always felt very comfortable there…read more After he retired I was nervous about switching offices because I've heard so many horror stories about dentists. After doing some research of different dental offices in Plainfield I came across Streitz several years ago and they've been my family's dentists ever since. The whole staff is kind, professional, and honest. I highly recommend Streitz!

Dr. Gordon was able to file my Donna's partial down and it looks very good. Thank you Dr. Gordon.read more

After having a horrendous time with my previous Dental office, Ahoyt was like a dream come true!…read moreThe staff were very competent and knowledgeable. Greeted me and made me feel very welcome! I loved Dr. Ahoyt and Jessica my dental hygienist! I am very excited to bring in my entire family. This was truly a wonderful experience and a complete 365 from what I encountered at Wheatland Dental! Highly recommend this practice. The state of the art technology is a plus for me as well for being someone who is in the Radiologic Technology industry. All digital in this office which saves a lot of time!

Grand Dental Office 730-904-1000…read more4425 Montgomery Rd Naperville Ill 60564 Dr. Martinez are through and delightful. Very pleased with my checkups and dental work that has been completed. Last February Dr. Martinez replaced a chipped front cap. He did painless work and squeezed in appointments plus lab work due to travel plans. Today Jenna did my cleaning and she was gentle and enjoyable.

You've heard of various experiences being compared to root canals? The bar has been raised. The…read moredentist and her assistant were very attentive during the procedure, making sure the anesthetic was still working and in general saying that every pinch and pressure was perfectly normal. They even put me under mild sedative that worked very well! I had been referred to a different dentist and at the reception level they had been difficult to work with, so I looked for and found this place. I do think that I will not even go back to the referring dentist as the ones at Valley View have been the best dentists I have ever had the experience of working with.

Having lived in Plainfield since 2003, this is our fourth dentist. This practice is very attentive,…read morecommunication is excellent. Even with Covid-19, the office made our family comfortable and each had an excellent experience. Our family of five agree this is the dental office we have been searching for. Forget the old Yelp reviews that predate the current leadership and give Pinnacle Dental Group a try. They earned these five stars.

Great place to get all your dental needs done. Very friendly and knowledgeable staff that is always…read moreready to help and provide the best possible customer service. Highly recommend!

Dr Popko is truly amazing, she has such a calming affect First time seeing her came back for a…read moreroot canal, which I was a nervous wreck. She explained everything step-by-step very caring highly recommend her. During the procedure, she kept checking on me to make sure I was OK very gentle, very caring , seriously if you guys are looking for a Dentist, she is the one I guarantee you you will not regret going to her. I also want to mention the staff the staff was caring helpful explains step-by-step what they were doing seriously people. It's a place you guys need to check out if you're looking for a dentist they are great.

Dr Popko and the dental hygienist Heidi were both amazing! No pain and they made me comfortable…read morethroughout my visit. Very flexible hours too. I would definitely recommend this office.

I've been going here for over ten years. My Kids also go here too. Dr. Doug and his staff are…read morefriendly and professional. They have convenient office hours, and have seen me off hours when I had an emergency. The office is clean with plenty of parking. They make going to the dentist painless.

The front desk staff are polite, knowledgeable, and great at scheduling appointments quick and when…read moreit works with your schedule. i came in a few days after calling in, as they have evening hours. The office is clean and a has a positive culture. All staff were very kind and helpful. I didn't know what to expect my first time (yesterday) coming in (I had a broken tooth), but Dr. Shindollar and his staff went to town right away and within an hour and fifteen minutes I was set. I would (and will) recommend anyone who lives within driving distance to go to Caton Crossing Dental Care if they are looking for a new dentist. I will be encouraging my family to come in as well.