While the dentist at this practice is highly skilled, our experience with the office staff has been…read moredeeply disappointing and stressful. We have repeatedly encountered unprofessional behavior, including being spoken to in a condescending manner, interrupted, and even yelled at over the phone--making it nearly impossible to voice concerns or ask questions. Additionally, there have been ongoing issues with insurance billing. Despite confirming coverage and accurate information with both of our insurance providers, the office has continued to submit claims incorrectly. When we've tried to bring this to their attention, instead of resolving the matter calmly, we've received harassing and aggressive phone calls--sometimes while caring for our 2.5-month-old baby at home. Most concerning is the unwillingness of the staff to allow communication with a manager or the dentist when we requested help. Threatening to send a patient to collections while refusing to acknowledge or correct their own billing errors is unacceptable. Because of the repeated mistreatment and lack of professionalism, we will not be returning to this office. Patients deserve to be treated with respect and to have billing concerns addressed, not ignored or escalated through hostile interactions.

If you ever want to talk to the dentist, don't try this dentist out the hour, the officer refuses…read moreto let you talk to the dentist directly. They have strict policies against this, and they will not even pass you along to the office administrator . I've been a patient of this office for several years now and have nothing bad to say about the the dentist, however, the office is another story. This is a office which seems to be run like bring them in run Em out horrible Horrible service for my d office. My wife has been wait listed for over 4 years. To get into this place, they do not accept new patients even if you are an existing patient. And we refused to be even pass along the message to the dentist. Hopefully, this message gets to the dentist.

Dr. Gordon was able to file my Donna's partial down and it looks very good. Thank you Dr. Gordon.read more

After having a horrendous time with my previous Dental office, Ahoyt was like a dream come true!…read moreThe staff were very competent and knowledgeable. Greeted me and made me feel very welcome! I loved Dr. Ahoyt and Jessica my dental hygienist! I am very excited to bring in my entire family. This was truly a wonderful experience and a complete 365 from what I encountered at Wheatland Dental! Highly recommend this practice. The state of the art technology is a plus for me as well for being someone who is in the Radiologic Technology industry. All digital in this office which saves a lot of time!

I've been going here for over ten years. My Kids also go here too. Dr. Doug and his staff are…read morefriendly and professional. They have convenient office hours, and have seen me off hours when I had an emergency. The office is clean with plenty of parking. They make going to the dentist painless.

The front desk staff are polite, knowledgeable, and great at scheduling appointments quick and when…read moreit works with your schedule. i came in a few days after calling in, as they have evening hours. The office is clean and a has a positive culture. All staff were very kind and helpful. I didn't know what to expect my first time (yesterday) coming in (I had a broken tooth), but Dr. Shindollar and his staff went to town right away and within an hour and fifteen minutes I was set. I would (and will) recommend anyone who lives within driving distance to go to Caton Crossing Dental Care if they are looking for a new dentist. I will be encouraging my family to come in as well.

What an amazing dentist Dr. Skinkys was for my 87yr old mom. She lives close to his office in an…read moreassisted living facility. She had chipped a tooth and they were able to get her in quickly. His office staff was kind and caring as well, so thankful for them taking such great care of her.

I can't say enough about how thankful I am to have found Dr. Lance Skinkys. I've struggled with…read moresevere dental phobia for years, and I initially found him because he offers services to special needs kids. I thought, if he can be amazing with them, he'd likely be great for me too - and I was absolutely right. He and his team are personable, kind and compassionate. They truly understand how dental work can be an unpleasant experience, and try to make it better by giving you a sense of control during the entire process. The best way for me to sum up Dr Lance, is he doesn't just work on your teeth; he treats you as a human being because he understands dental work is an experience you're going through. His patience and understanding made all the difference. I left each appointment feeling not only that my dental health was in excellent hands but also that I was genuinely cared for as a patient. If you're like me and have dental anxiety, I highly recommend giving this dentist a try. You'll find a knowledge, supportive and compassionate team. I can't thank them enough for making my dental visits a positive and manageable experience. I recommend him without hesitation to anyone seeking a great dentist!

New patient here and I am satisfied with the dental work and dental treatments. I'm on the way…read moreback to my old smile. Dr R. is very compassionate and shows great consideration. Checks to see if you are in pain while procedure is being done often. My forever previous dentist has retired. I had been jumping around trying to find a good dental office. Welp, I have found it here. Just wish they had Saturday hours or late evening appointments. Overall my experience thus far has been good.

Dr. Joe is the best. Always thorough, always kind and always puts my mind at ease. Love my…read morehygienist, Madison! No complaints whatsoever!

Needed a new dentist and googled around me. My husband saw this place and wanted to try it. Walked…read morein and wow, the inside was beautiful. The employees are very nice and helpful. Glad we choose here so far! Finally got my cleaning done and Ashley was amazing!!! I have been afraid of the dentist for years now, based off bad experiences and she had made that fear go away.

I am very disappointed with the service I received from your office…read more I visited your dental office sometime last year, although I do not remember the exact date. At that time, a new profile was created for me, and I was asked to have an X-ray taken. I explained to the doctor that I had already had an X-ray done and asked if my previous dentist could send the existing X-ray to your office instead. I was later contacted by your office and told that you had received the X-ray. I was then asked if I would like to schedule an appointment, However, when I called today to schedule the appointment, I was told that you could not schedule me because I had not had the X-ray taken through your office and that I would now be considered a new patient because of this. I find this extremely frustrating and feel that this is very poor customer service. If you had already received and accepted my previous X-ray, I do not understand why I am now being required to have another X-ray simply because it was not performed through your office. It feels like I am being asked to repeat a service unnecessarily, resulting in an additional cost, rather than having my existing records used.

Simply put, excellent dental care! Dr. Que has been my dentist for over 13 years, he now takes care…read moreof my wife and I as well as our four children. Extremely friendly staff and dental hygienists who are excellent with our kids. Above and beyond the cleanings, Dr. Que has done some high quality repairs for us as well. Highly recommend this business!

From the owner: Proper dental care is an essential part of your healthy lifestyle. Renwick Family Dental offers…read morestate-of-the-art dental care in a warm, friendly and welcoming environment.

I only experienced a dental cleaning so I cannot speak to anything else. You are better off doing…read moreyou own cleaning. In and out in 10 mins. That is not a cleaning. I think they have their dental techs doing the cleanings not hygienists. A dental cleaning by a great hygentists can get in front of any serious dental issue or even prevent them. I would not recommend this place.

Before I begin- I gave this office and Dentist every opportunity to connect and resolve the…read moreconcerns via telephone and/or meeting. The requests fell on deaf ears so here we go... I have a 12yr background in dentistry (patient's daughter), so I know the proper standards of care. My mother was a patient here of record for about 3+ years after she retired and was left with small options for affordable dental insurance. Dentists should not dictate the care patients are receiving judging by their dental insurance whether PPO, HMO, Medicare. They should be treated fairly. This office DOES NOT offer proper standard of care- so please be very cautious coming here- especially older patients or those with state aid/Medicare/Medicaid. My mother has always suffered from gingivitis and periodontal disease like most people in the USA. This office has been having the dentist see patients for dental cleanings because they refuse to employ a proper Dental Hygienist to help with these preventative procedures. (don't tell me there are no staff and that there is a shortage from COVID still, you can find a great Hygienist if you pay them fairly and treat them right- be ready to shell out $45-50 per hour, they are worth it) To make a short story long- A dentist does not go to dental school to provide cleanings and these sorts of preventative procedures- they went to school to learn how to 'drill and fill' and to produce, well at least this dentist here at Valley Dental Care did. Dentist make MAYBE a few $100 if that for these types of preventative visits so what this office does is they double/triple side book patients in for cleanings while the Dentist is seeing other patients for PRODUCTIVE visits- like fillings and crowns etc (that actually bring in $$) Never ONCE in my entire dental career have I ever heard of a patient, who has crowns, partials, AND an implant to not have their gums charted at least 1x per year OR have a 3-month perio-maintenance cleaning to last less than the standard 50-60mins. Not until I dropped my mom off for her 3-month dental cleaning appointment (which she was 3months delayed for due to knee replacement- So I knew this appointment would be at LEAST an HOUR) but she returned to my car just after 10 short mins. I asked her what they did, and she stated the Dentist came in and looked in her mouth and took the gritty paste (prophy paste) and used a dental hygiene cup attachment, cleaned her teeth and sent her on her way. I was APPAULLED. I called the office later that day to inquire of the procedure she had, and the front desk person was confused and put me on hold to speak with I am assuming an assistant to confirm the visit. I complained then and requested she offer my mother another perio-maint appointment since I know the following was not completed: my mother did NOT have her teeth scaled properly; she did not have her gums charted (where they call out #s 2,3,4,5 etc), no probing- this was completely negligent on the Dentist's part. By not completing the cleaning as required- you are putting my mother at risk of further progression of the disease. I mean, I get it- as a struggling Dentist--who wouldn't put their patients at further risk of root resorption and bone loss because HEY! more $$ in the dentist's pocket when he/she tells you that now it's time for a crown or maybe even an implant or worse- lets extract all teeth and pop in dentures! If this is how you expect to grow a practice or stay in business with an active dental license you are greatly underestimating your future and are on the edge of lawsuits. This office does not advocate for their patient's oral health, especially the elderly. The will also take you for everything you are worth- they will take x-rays regularly 1x per year or more and then blame insurance that you have a frequency limitation and that your insurance is a contract between you and them and NOT the office so the $200+ dollars in unnecessary x-rays/radiographs they took TOO EARLY are now patient balance because they would rather charge the patient than go the extra mile and know the frequency of coverage and wait a week or reschedule an appointment to when it would have been covered. This review is in no way a threat, it's a promise that you will have a report to the Licensing Board about your malpractice. Current and future patients BEWARE- RUN- SAVE YOUR $$ and the teeth you still have and go somewhere else before you become a victim of negligence, elder abuse, or worse!

I am a senior citizen who recently moved from New England to Plainfield so I can be close to…read morefamily. I broke a tooth last weekend and called a number of dentists on Monday and Tuesday who were not able to see me this week. My daughter called Catonfield Dental and they had me come right in. Dr. Xu's assistant took an x-ray and he diagnosed the issue, prescribing medication until I can take the next steps. My daughter, a stay-at-home Mom, had to bring my 3 year old grandson to the office, and Dr. Xu and staff were kind and accommodating. I highly recommend this office!

I initially liked and trusted my previous dentist at this office, but after they moved, I was…read morescheduled with Dr. Ke (David) Xu. Unfortunately, my experience with him was negative enough that I no longer feel comfortable being treated at this practice. He tries to come across as direct and humorous, but I found the approach unprofessional and uncomfortable. He also seemed more interested in making conversation about my workplace and stocks rather than focusing on the appointment. My main concern, however, was his treatment plan. He recommended a crown for one of my front teeth--an issue another dentist later resolved by simply shaving the tooth slightly, which took only a few minutes and required zero crowns. Dr. Xu also recommended a total of six crowns, which immediately felt like a red flag, especially when he described front-tooth crowns as "jarring" and asked that I pay the full cost of all six upfront in case insurance didn't cover it. My new dentist emphasized preserving natural tooth structure, and that approach fully resolved my problem. Based on my experience, Dr. Xu's recommendations did not align with that philosophy. While I can't speak for the entire office, this encounter left me with concerns about overtreatment. Experiences like this contribute to distrust in dental care--especially in communities already hesitant to seek treatment.

Dr. Penesis is an exceptional endodontist. From the moment I walked into the office, he was…read moreincredibly kind, compassionate, and professional. He took the time to thoroughly explain my treatment, answer all of my questions, and make sure I felt comfortable every step of the way. His expertise and attention to detail were evident throughout the entire process. Dr. Penesis is not only highly competent, but also extremely thorough, which gave me complete confidence in my care. The procedure was handled with great skill and precision, and the experience was far better than I expected. I am truly grateful for the excellent care I received and would highly recommend Dr. Penesis to anyone in need of endodontic treatment. It is rare to find a specialist who combines such outstanding technical ability with genuine kindness and concern for patients. Five stars!

Dr. Vince Penesis is wonderful! The entire office staff is beyond pleasant and I could not have…read moreenough positive words to describe my experience. My initial phone call to schedule an appointment was even a positive experience! The receptionist was friendly, considerate, helpful, and precise describing what I needed to bring and what to expect. The hygienist was supportive, thoughtful, and kind. The checkout receptionist was so friendly and considerate. Dr. Vince Penesis had extensive knowledge of my autoimmune disease, Sjogren's Syndrome, which is rare to find and necessary given the effects Sjogren's has especially with dry mouth. I have had Sjogren's for 24 years and he gave recommendations I have never received! Thank you so much for everything Endodontic Specialists of Illinois! I highly recommend and will continue recommending to everyone!