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Kayla was so attentive, helpful, patient, and kind. My expectations were well exceeded! Kayla didn't hesitate to help me put back on a dress I had second thoughts about, add sleeves to a dress, remove sleeves from the dress, then add the sleeves back on a third or fourth time (lol), and try on a million different veils. I was blown away by the selection of the boutique, the dresses are breathtakingly beautiful with a lot of affordable options too. It's pretty obvious the boutique is picky about which dresses they offer to their customers! I typically don't wear dresses so I, of course was anxious about how I'd look in wedding dress. Ka put me at ease and made me feel so beautiful! I am so happy with what I found, I don't think I've ever looked so good! Kayla, thank you again for helping me say "yes!" to the dress.
Instead of attempting to even apologize, or say anything at all. They just removed my review saying I didn't come here. First off the metal piece on the pants cut my hand open right before pictures so we had to stop the bleeding, find a band aid. Also couldn't work the day after due to the slice. I wonder how many times it's been used for the metal piece to even be sharp enough to make a cut let alone a deeper slice like I got. I had to superglue my slice together. Also on the suit it says suit is due by next business day on the suit to avoid late fees. No problem! Yet they failed to clarify that that means Sunday or they will charge a late fee. So they already know this is a problem that's why they send a text out on Sunday saying it's due today. I work on Sunday but I don't consider it a business day. I wonder how many others have had an issue with this. Having a wedding out of town Saturday, then having to rush back to town to return it before 3. Not even able to check out the town we are in. It's not that hard to say "hey we count Sunday as a business day but if that doesn't work let us know" so customers can plan accordingly. I own a business and it's crazy to me the lack of business skills this owner has. If I inconvenienced someone like this or my product harmed them I would to the very least apologize. But nope. Nothing. Actually got rushed out since they didn't want to talk about in in front of other customers. To to sum it up Poor quality material at least for me, I had a very used metal piece on the waistband slice my hand pretty deep. No apology or any words towards that when I mentioned it. Failure to communicate that their business day means Sunday, until 11, they sent a text. So everyone was inconvenienced having to rush back into town to avoid late fees. When the wedding was hours away Saturday night. Weird no one ever considers Sunday a business day, even people who work weekends. I will avoid this place at all costs.
The service that was given and the selection of dresses was amazing! Kacy you made my day stress free and fun! Once I tried on a few dresses and got an idea of what I liked and what I didn't, Kacy pulled the most perfect dress out and as soon as I put it on I knew it was the dress! Before booking I was able to fill out a questionnaire to customize my experience. They had the type of music I liked playing, the dresses I tried on were all in the price range I had put on the questionnaire. You will not be disappointed!
I visited the boutique twice, once in December and again today. The process of picking dresses to try on is so easy. I love how you can have access to the look book online and start to heart dresses you think you'll be interested in. By the time you show up for your appointment the dresses have been pulled and are waiting for you. I also like how they still let you look and pull when you arrive. Both times I felt welcomed and no pressure whatsoever to buy a dress. Today I said yes to the dress and the ordering process was so smooth. Can't wait for my dress to arrive!
My plus size queens, I had the BEST experience of my life all while trying on wedding dresses!!! We had the whole store to ourselves, I was able to customize my song genre, choice of drink and styles ahead of time to make my appointment even smoother! This was my first and definitely my ONLY stop after having an awesome experience! I felt extremely comfortable at my most vulnerable moment at such an important time of my life. I will forever tell anyone and everyone how highly I recommend this establishment. Thank you again!
This is the first and only place I went wedding dress shopping, and I have zero regrets. I couldn't ask for a better shopping experience with Kacy and a try-on with Dana. Kacy really took the time to get to know what I liked, and I didn't feel pushed in any direction. She pulled "the dress" for me after getting a feel for my likes and dislikes, and I had the emotional bride moment that I didn't even know I was capable of. They sent me home with a bottle of champagne to celebrate and even followed up with a hand-written postcard sharing their excitement for me. I was shocked that my dress came in earlier than expected, and I was helped by Dana for my try-on appointment. Dana pulled out a veil that went perfectly with my dress and immediately followed up with where to get my alterations. I couldn't recommend Ivory Bridal more and am excited to update this review with my dress after my wedding!
The store itself is clean, the owners are courteous and extremely helpful when it comes to the buying process. My experience shopping and purchasing my dress was great but that's really where it ends. Unfortunately, when you promote someone through your business, you need to be ready for what comes with that (good or bad) and that's what the rest of my review will be on. From the very first appointment I was told that the "in house seamstress" was amazing and the best you could find around here. SHES NOT IN HOUSE. She does ALL alterations at home. I decided to go with her because I've never had to have anything tailored so I had no other seamstress to reference so I took them at their word. At my first appointment she seemed very knowledgable and explained things well. She did seem to have an issue with my questions, almost as if I was irritating her but I've never worn a wedding dress before so I definitely needed clarification on a few things. From that point on my appointments were pretty disappointing. Both of the following appointments she texted me only 1-2 hours before my appointment time saying she couldn't come in. The first time was because she "doesn't drive in the rain" and the second was because of an oil change. This is where I started to get really upset. I have a full time job and had to take unpaid time off of work for these appointments. Appointments that were VERY hard to make because she has such limited availability and almost nothing late in the day. So to text me while I'm working that you can't come in due to an oil change is crazy to me. You know you have appointments so maybe do your oil change at a different time.. In the end she did end up coming to the store for my last appointment. This is where she processed to tell me I would NOT be taking home my dress (week of my wedding) because she needed to fix the sleeve since they were crooked. She told me probably 3-4 times while the owners were 30 feet away at their computers " if we would've just met at my house like I originally asked, then I could've just fixed this right away and you could've taken your dress home today". WHAT?! To speak to a bride like that on their wedding week is just crazy. My mom ended up having to pick up the dress on a weeknight at 8pm 4 days before my wedding. Aside from the frustrations with booking, and the appointment follow through, my $3,000 dress was completely ruined. Both of my bustles broke 26 minutes after bustling. No dancing had even been done yet. Additionally, my straps that were supposed to be sewn in really well so they wouldn't snap apart or break BOTH broke. One broke before my ceremony even started (riddle me that). My 80 year old grandma had to hand sew it for me before walking down the aisle. Lastly, after sitting for dinner, the bust of my dress completely fell in. My dress no longer had structure for the rest of the evening leaving my breasts VERY exposed all night long. The sad part about all of this is that the owners don't seem to care. I am not the first, second, or third person to voice this EXACT complaint. The other two women were told "sorry she doesn't work for us you need to take your complaints up with her". (I have included those texts in my images as well) I'm sorry but you "highly recommend" this person yet when something goes wrong now you turn a blind eye? It's just extremely unprofessional. I would recommend this store for finding your dress because they do offer a wonderful selection but would NOT recommend using their seamstress Angela.
Absolutely recommend for your wedding dress and veil!! Working with Kacy was a dream and with a little explanation of what wedding dress style I was interested in, she picked the most perfect style! She made the process fun, exciting and so special for myself and my sister, mom, MIL and friend. She gave me some great insight for the dress too (some options of added straps).
9 months ago
I had absolutely no idea what style of dress I wanted or what I would like on myself but they made it such an enjoyable experience. I was a bit shy at first but that quickly subsided when I told everyone ( bridal party) to grab whatever they liked & wanted me to try on. I wasn't expecting to find my dress but I did & I'm so glad I went to Ivory Bridal. I had the best time & experience. read more
Business owner information
Kacy M.
You are so sweet! We enjoyed working with you, and you looked amazing…
3 months ago
4 months ago
3 years ago
Kayla was so attentive, helpful, patient, and kind. My expectations were well exceeded! Kayla didn't hesitate to help me put back on a dress I had second thoughts about, add sleeves to a dress, remove sleeves from the dress, then add the sleeves back on a third or fourth time (lol), and try on a million different veils. I was blown away by the selection of the boutique, the dresses are breathtakingly beautiful with a lot of affordable options too. It's pretty obvious the boutique is picky about which dresses they offer to their customers! I typically don't wear dresses so I, of course was anxious about how I'd look in wedding dress. Ka put me at ease and made me feel so beautiful! I am so happy with what I found, I don't think I've ever looked so good! Kayla, thank you again for helping me say "yes!" to the dress. read more
2 years ago
3 years ago
Instead of attempting to even apologize, or say anything at all. They just removed my review saying I didn't come here. First off the metal piece on the pants cut my hand open right before pictures so we had to stop the bleeding, find a band aid. Also couldn't work the day after due to the slice. I wonder how many times it's been used for the metal piece to even be sharp enough to make a cut let alone a deeper slice like I got. I had to superglue my slice together. Also on the suit it says suit is due by next business day on the suit to avoid late fees. No problem! Yet they failed to clarify that that means Sunday or they will charge a late fee. So they already know this is a problem that's why they send a text out on Sunday saying it's due today. I work on Sunday but I don't consider it a business day. I wonder how many others have had an issue with this. Having a wedding out of town Saturday, then having to rush back to town to return it before 3. Not even able to check out the town we are in. It's not that hard to say "hey we count Sunday as a business day but if that doesn't work let us know" so customers can plan accordingly. I own a business and it's crazy to me the lack of business skills this owner has. If I inconvenienced someone like this or my product harmed them I would to the very least apologize. But nope. Nothing. Actually got rushed out since they didn't want to talk about in in front of other customers. To to sum it up Poor quality material at least for me, I had a very used metal piece on the waistband slice my hand pretty deep. No apology or any words towards that when I mentioned it. Failure to communicate that their business day means Sunday, until 11, they sent a text. So everyone was inconvenienced having to rush back into town to avoid late fees. When the wedding was hours away Saturday night. Weird no one ever considers Sunday a business day, even people who work weekends. I will avoid this place at all costs. read more
2 years ago
Business owner information
Kacy M.
So happy we found your gown today! You were wonderful to work with,…
3 years ago
The service that was given and the selection of dresses was amazing! Kacy you made my day stress free and fun! Once I tried on a few dresses and got an idea of what I liked and what I didn't, Kacy pulled the most perfect dress out and as soon as I put it on I knew it was the dress! Before booking I was able to fill out a questionnaire to customize my experience. They had the type of music I liked playing, the dresses I tried on were all in the price range I had put on the questionnaire. You will not be disappointed! read more
2 years ago
4 years ago
I visited the boutique twice, once in December and again today. The process of picking dresses to try on is so easy. I love how you can have access to the look book online and start to heart dresses you think you'll be interested in. By the time you show up for your appointment the dresses have been pulled and are waiting for you. I also like how they still let you look and pull when you arrive. Both times I felt welcomed and no pressure whatsoever to buy a dress. Today I said yes to the dress and the ordering process was so smooth. Can't wait for my dress to arrive! read more
Business owner information
Kacy M.
So excited for you! Thank you so much for choosing Ivory & we loved…
2 years ago
Business owner information
Kacy M.
Thank you Abby! We had the best time working with you on your gown!…
3 years ago
4 years ago
My plus size queens, I had the BEST experience of my life all while trying on wedding dresses!!! We had the whole store to ourselves, I was able to customize my song genre, choice of drink and styles ahead of time to make my appointment even smoother! This was my first and definitely my ONLY stop after having an awesome experience! I felt extremely comfortable at my most vulnerable moment at such an important time of my life. I will forever tell anyone and everyone how highly I recommend this establishment. Thank you again! read more
Business owner information
Kacy M.
Thank you so much Bria, that means a lot to us! We want each and…
4 years ago
Business owner information
Kacy M.
We loved working with you Claudia! You are going to make a beautiful…
2 years ago
4 years ago
This is the first and only place I went wedding dress shopping, and I have zero regrets. I couldn't ask for a better shopping experience with Kacy and a try-on with Dana. Kacy really took the time to get to know what I liked, and I didn't feel pushed in any direction. She pulled "the dress" for me after getting a feel for my likes and dislikes, and I had the emotional bride moment that I didn't even know I was capable of. They sent me home with a bottle of champagne to celebrate and even followed up with a hand-written postcard sharing their excitement for me. I was shocked that my dress came in earlier than expected, and I was helped by Dana for my try-on appointment. Dana pulled out a veil that went perfectly with my dress and immediately followed up with where to get my alterations. I couldn't recommend Ivory Bridal more and am excited to update this review with my dress after my wedding! read more
Business owner information
Kacy M.
Thank you so much Maya!!! You were such a joy to work with!…
1 year ago
2 years ago
3 years ago
The store itself is clean, the owners are courteous and extremely helpful when it comes to the buying process. My experience shopping and purchasing my dress was great but that's really where it ends. Unfortunately, when you promote someone through your business, you need to be ready for what comes with that (good or bad) and that's what the rest of my review will be on. From the very first appointment I was told that the "in house seamstress" was amazing and the best you could find around here. SHES NOT IN HOUSE. She does ALL alterations at home. I decided to go with her because I've never had to have anything tailored so I had no other seamstress to reference so I took them at their word. At my first appointment she seemed very knowledgable and explained things well. She did seem to have an issue with my questions, almost as if I was irritating her but I've never worn a wedding dress before so I definitely needed clarification on a few things. From that point on my appointments were pretty disappointing. Both of the following appointments she texted me only 1-2 hours before my appointment time saying she couldn't come in. The first time was because she "doesn't drive in the rain" and the second was because of an oil change. This is where I started to get really upset. I have a full time job and had to take unpaid time off of work for these appointments. Appointments that were VERY hard to make because she has such limited availability and almost nothing late in the day. So to text me while I'm working that you can't come in due to an oil change is crazy to me. You know you have appointments so maybe do your oil change at a different time.. In the end she did end up coming to the store for my last appointment. This is where she processed to tell me I would NOT be taking home my dress (week of my wedding) because she needed to fix the sleeve since they were crooked. She told me probably 3-4 times while the owners were 30 feet away at their computers " if we would've just met at my house like I originally asked, then I could've just fixed this right away and you could've taken your dress home today". WHAT?! To speak to a bride like that on their wedding week is just crazy. My mom ended up having to pick up the dress on a weeknight at 8pm 4 days before my wedding. Aside from the frustrations with booking, and the appointment follow through, my $3,000 dress was completely ruined. Both of my bustles broke 26 minutes after bustling. No dancing had even been done yet. Additionally, my straps that were supposed to be sewn in really well so they wouldn't snap apart or break BOTH broke. One broke before my ceremony even started (riddle me that). My 80 year old grandma had to hand sew it for me before walking down the aisle. Lastly, after sitting for dinner, the bust of my dress completely fell in. My dress no longer had structure for the rest of the evening leaving my breasts VERY exposed all night long. The sad part about all of this is that the owners don't seem to care. I am not the first, second, or third person to voice this EXACT complaint. The other two women were told "sorry she doesn't work for us you need to take your complaints up with her". (I have included those texts in my images as well) I'm sorry but you "highly recommend" this person yet when something goes wrong now you turn a blind eye? It's just extremely unprofessional. I would recommend this store for finding your dress because they do offer a wonderful selection but would NOT recommend using their seamstress Angela. read more
5 years ago
Absolutely recommend for your wedding dress and veil!! Working with Kacy was a dream and with a little explanation of what wedding dress style I was interested in, she picked the most perfect style! She made the process fun, exciting and so special for myself and my sister, mom, MIL and friend. She gave me some great insight for the dress too (some options of added straps). read more
Business owner information
Kacy M.
Thank you Serena!! Absolutely loved working with you! You couldn’t…
3 years ago
Wow. What an amazing experience. This is our 3rd try finding a dress and we finally did with the help of Dana. So excited to order her dream dress. Th read more
3 years ago
Finally got married and the dress turned out amazing and looked so good in all the photos!! Also using their gown preservation service right now- so excited to get it back all clean! read more
Business owner information
Kacy M.
Aw thank you so much Brittany! We loved working with you and we are…
5 years ago
I am a plus-size bride and it's truly a STRUGGLE to find simple, modern wedding gowns in plus size- especially in Fresno!!! When I found Ivory I was so excited! Kacy the owner was awesome and really listened to what I wanted! They were able to squeeze me in last minute since my wedding date is so soon. I felt super comfortable with Kacy and she showed me the most gorgeous gowns! I was nervous at first because their selection /seemed/ smaller, but it is just super curated to be the best of the best!!! You'll be so happy going to Ivory :) read more
Business owner information
Kacy M.
So happy we got to work with you Kiana! Thank you for coming in to…
6 years ago
LOVED LOVED LOVED my experience at Ivory Bridal Boutique! Kacy was absolutely amazing! I went to multiple stores before I came across her boutique and I'm so glad I did! All her dresses/veils are STUNNING and unique. 10/10 would recommend. read more
Business owner information
Kacy M.
I’m so glad I had the pleasure of meeting you! Thank you so much for…
5 years ago
All of my friends get their wedding dresses here and there's a reason why! They take great care of you. I was worried I wouldn't be able to find my dream dress in time for my wedding in march. I found one instantly and they had it in store in a week! Great experience overall :) read more
4 years ago
If Ivory Bridal isn't on your bridal boutique list, add it! They set you up with a client portal before your first appointment where you can browse their collection online and pick your favorites. The day of the appointment we had the entire Boutique to ourselves with my favorite dresses pulled aside for me. I also got to browse all the dresses in person and pull any additional dresses I wanted to try on. The store is so spacious and clean giving you enough room to walk around, look at the dress from different angles/lighting and take pictures without feeling cramped. Kacy was fantastic to work with! She made me feel so comfortable and I never felt rushed or pressured. I 100% recommend every bride make Ivory Bridal a must visit for their wedding dress shopping! read more
Business owner information
Kacy M.
Thank you Lorena! I absolutely loved working with you and I love the…
4 years ago
Business owner information
Kacy M.
We were so happy to work with you Angela! Absolutely love the gown…
2 years ago
6 years ago
I am so happy with my experience at Ivory, I originally had a different dress from a different location picked out but once i went to Ivory that other dress didn't stand a chance! Kacy made me feel so comfortable and made it so easy to try on, envision , and pick my perfect wedding dress(y'all i cried when i put it on)!! The shop was super clean and stylish and more importantly the quality of the dress selection was better than anywhere I had been. I placed my order that day and took a picture with the iconic wall! Thank you so much, cannot wait to wear my dress ! read more
Business owner information
Kacy M.
Aww thank you so much for your kind words Ashley! I am so happy I…
4 years ago
Business owner information
Kacy M.
Thank you so much! I enjoyed working with you and I am so thankful…
2 years ago
2 years ago
4 years ago
6 years ago
I said yes to the dress at Ivory Bridal!!! Such a beautiful boutique with gorgeous wedding dresses! Each dress is so unique and not your traditional wedding dress. Kacy was amazing and made me feel extremely important and special I highly recommend for any women out there looking for their perfect dress! read more
Business owner information
Kacy M.
Thank you so much for your kind words! I am so happy you chose to…
4 years ago
Absolutely loved this place! I would highly recommend! The dresses are stunning and made me feel like a princess and I never wanted to take them off read more
Business owner information
Kacy M.
Thank you Lesley! You were so much fun to work with and we are so…
4 years ago
Business owner information
Kacy M.
Thank you Victoria! We absolutely love what we do and we are so happy…
6 years ago
Everything at Ivory was perfect. They have a great selection and every dress is so beautiful and unique. Kacy really understood my vision and delivered my dream dress. So happy to be apart of the #IvoryTribe read more
Business owner information
Kacy M.
Thank you Alex! You were awesome to work with and I am so happy we…
6 years ago
Kacy went above and beyond for my experience at Ivory Bridal - going so far as to special order me a Madi Lane dress that I really wanted to try on! Her service completely exceeded expectations, the boutique itself was a dream to try on dresses in (so much natural light, and you get the whole place to yourself!), and the dress she ordered for me ended up being the one I picked! 10/10 would recommend to any ladies looking for their dress! read more
Business owner information
Kacy M.
So happy the dress you wanted to try on ended up being the one!! It…
4 years ago
Business owner information
Kacy M.
Thank you for such kind words! Absolutely love your dress on you! You…
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More info about Ivory Bridal Boutique
1990 N Fowler Ave
Ste 110
Clovis, CA 93619
Directions
(559) 712-0669
Call Now
Visit Website
http://www.ivorybridalboutique.com
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From the Business
Ask the Community - Ivory Bridal Boutique
What is the price range of your dresses?
Our gowns range from $2,800 to $7,000.
Are your sample sizes still 8-16? I'm a street 20/22 and my bride is a 24/26- would there be anything to try?
Our samples currently go up to 24 and most can be ordered up to a 30.
Do you offer black wedding dresses?
At this time, we do not have any black bridal gowns.
How many guests are we allowed to bring?
Hi There! Right now we are asking that you keep the guest count to 7 or less.
Are plus sizes available to try on in the boutique?
Our normal size range for our samples is 8-16
Review Highlights - Ivory Bridal Boutique
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19 reviews that are not currently recommended
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