Love this place! It's immaculate and they have everything you could possibly need. Everyone there is professional, knowledgeable, courteous, and helpful. This is good, old-fashioned service at its best. I am so happy that I never have to go into a CVS or a Walgreen's ever again! read more

I would like to give Ivan Pharmacy 20 stars... I have never found a pharmacy that comes even close in terms of courtesy, attention and care for customers, wait time, price and selection of non-pharmacy items. Call Ivan and they pick up immediately, schedule a vaccine and you are called the minute you arrive, and the vaccine is administered gently and with great care, ask a question and you get a thorough, thoughtful, polite answer, ask for a prescription refill and it is ready within hours, and at the time promised. This is exactly the way you expect to be treated by any business, but Ivan is the gold standard for a pharmacy, no, the platinum standard ! We are extremely lucky to have Ivan Pharmacy in our neighborhood. read more

For years I knew Ivan Jourdain because he lived in my building. People said he could be a jerk but I had never seen it until I had a Covid booster in the pharmacy. Handed him my Medicare cards (original and supplement) to allow hime to make copies for billing. A couple of days laters I got a call and he was yelling that he billed and the claim was rejected. I asked what insurance he'd billed, and it was only the supplement. Clearly he knew nothing about billing Medicare, because the nature of a supplement is that it's secondary! He yelled that he got a letter that told him to do that, and when I tried to tell him it didn't make sense for original Medicare, he was rude and yelled that he didn't have time for this. I should have hung up the phone. read more

Compassionate, knowledgeable, caring are just a few adjectives applicable to Ivan and his pharmacy. We are lucky to have him in the neighborhood, where he dispenses his goodness to all who step into his establishment. read more

Here's a good reason why Ivan Pharmacy is a cut above the rest. I get a particular prescription filled at Ivan because my regular pharmacy across the street, Walgreen/Duane Reed, would charge over twice the amount. I asked my doctor to send a renewal of this prescription to Ivan, but his office mistakenly sent it to Walgreen. The pharmacist there suggested that Ivan call her to have the prescription transferred. When Ivan called this morning, he was put on hold for 20 minutes and gave up. He then called the doctor's office, was told that the prescription would be sent to him -- and it wasn't. So Ivan went across the street to Walgreen, spoke personally to the pharmacist there, and had my prescription transferred. For the very busy guy that Ivan is, that was a truly appreciated gesture. read more

Service is beyond excellent. Ivan and Carmen treat their customers like family. They truly care. This is crucial when you are placing your trust in a Pharmacist. They get 10 stars from my family!! read more

If 0 stars were available I'd choose that as an option. I went here to get my Covid Bivalent vaccine. The pharmacist could not have been more rude and obnoxious. First he was running late, which is fine I understand in this city everyone is running late. However when it was finally my turn, he didn't even want to answer simple questions like possible side effects (I guess I could just google those... but then again, why be a pharmacist if you don't want to answer...). Next he was extracting the liquid into the needle and talking to someone behind a tall counter (I prayed he was paying attention). Here's the really great part though, as he's about to jab me ... I instinctively moved back at the site of a needle. Instead of being nice he raised his voice at me and said "I HAVE 6 OTHER PEOPLE AFTER YOU" and without any further hesitation jabbed me. I didn't need him to hold my hand, but if my reflex at seeing a needle is to move back a bit, and I didn't even say a word, his was to be rude. Maybe this isn't the right profession for ya bud. I guess that's the kind of service/world/city we live in... Just thought a private pharmacy would treat you better than a big chain store (boy I was wrong!). In short? Go somewhere else. read more

The gold standard. Ivan know his customers by name, greets you and will bring out your prescription when he sees you walk in the door. He is knowledgeable about your prescriptions and has the latest vaccine information... and he has a great touch giving vaccinations. Honestly, going in to Ivan's feels like I'm in a small, friendly neighborhood instead of a big city. Ivan also has a great children's book selection and nice small gift items. His staff is great too. Enjoying getting medicine was never something I expected but I do! read more

I've been a client for three decades - there is nowhere else I would ever consider going to for prescriptions, shots, or pharmacy purchases. Ivan's is an oasis of small town goodness and care/compassion in the midst of a cold cruel city. I am so grateful to Ivan, Carmen, Khan, and the entire staff for their kindness, efficiency and continual good cheer. They put the 'neighbor' in 'neighborhood'. read more

Ivan is the most professional, compassionate, health care individual I've dealt with in a long time. His staff is pleasant, efficient and and truly nice. I've long been skeptical about having routine immunizations done in a nonclinical health setting. No more. I wouldn't consider anywhere else! Ivan's store is immaculate, well organized, and reflects a high standard of excellence. read more

Ivan Pharmacy is superb! Small Town values in the Big City. Ivan is the owner, and I doubt that you could meet a more knowledgeable, honest pharmacist. As well as all my prescriptions, I get my Covid and flu shots there. He's good with a needle! And like Cheers, when you walk in, the staff knows your name . I couldn't recommend both he and his store more highly. read more

Great neighborhood pharmacy. They're all so nice and very professional. Clean store(!!) with a great variety of inventory. Glad I found this place. Beats the big chains any day. read more

A jewel. So wonderful hands on caring. Professional. Ivan rocks and so Does everyone So helpful I just had surgery. They were theee for me. Kind patient. Delivers. Fair pricing. Accolades!!! Luck for me they are in my neighborhood read more

Pharmacist has really good hands with the shots and is very nice. But to make an appointment for one is a nightmare. Only one person can make the appointment and only on specific times. I called 6 times, including the time that they said to call, but they keep changing and pushing the times to call and make an appointment for my son's second shot. Last time I called I got really upset and told them that I called 6 times already and his answer was "well then you have to call for the 7th time" and hung up. read more

I prefer to support local businesses over big chains whenever possible, but after transferring my prescriptions to Ivan's I had to transfer them back to Duane Reade (which I really hate because they now overcharge for EVERYTHING else besides thr prescriptions.) My issue with Ivan's is that they never seem to open on time. I have had to wait for up to 30 minutes, with the nice employee waiting outside as well in the mornings- many times. This is a problem when you need to go to work. If he were to give the keys to his employee so that he can at least allow pick-up of prescriptions filled the day before it would make life so much easier and I would probably switch back. Another issue is that they close earlier than other pharmacies in the neighborhood. read more

I used to live right around the corner when the pharmacy was between 95th and 96th street, and Ivan was only the pharmacist. I loved going to the drugstore because the employees were so friendly, helpful and kind, and knew all the customers by name. I had many illnesses as a child, and many opportunities to get prescriptions. I will never forget how kind Ivan was to me as a child, 35 years ago. I remember when 10 years later, Duane Reade opened across the street and threatened to put them out of business. And I remember when Ivan was able to take over the pharmacy. How delighted I am to find that they are still in business (I moved to the West Coast about 10 years ago). Although I cannot personally shop here since I live in Oregon, I cannot recommend this place highly enough, and would do all my drug store purchases here if I lived in NYC again. Thank you so much for all your dedication Ivan! read more

I have been going to Ivan Pharmacy for many years. They give great customer service and are always available for guidance and assistance, especially during this pandemic. Ivan is so helpful and happy to answer questions, and the staff is exceptional. I feel that I get the personal care I need. I highly recommend Ivan Pharmacy. read more

I have been using Ivan Pharmacy for 5 years. I moved back to New York from Florida. The excellent service I received consistently feels like the neighborhood "drug stores" of my youth. It's nice to see they still exist. read more

Everything a neighborhood pharmacy should be - and more! Excellent toy selection and a wide range of natural, vegan, non-toxic skin products! read more

This is a REAL pharmacy, not an add on to a chain store. I have had Ivan refuse to fill a Rx because the prescribing Dr. was prescribing two meds for my eye that should not be used together! They really know their pharmaceutical business here. Omar knows all the right vitamins, over the counter products, the best prices, in fact the WHOLE staff is just terrific! This is a gem! Kudos to everyone at Ivans. read more

The nicest people you could ever meet - we have been working with Ivan for over 20 years and he has always been supportive, informative and patient. I cannot say how grateful we have been over the years for his advise. I have trusted his word over my doctor, and only wish that this country followed the same practice as Europe where the pharmacy can prescribe - I would sleep better. A pox on the health care companies that only work with the big guys. Life would be better AND safer if left to Ivan and his staff. read more

I've just been traumatized by - a pharmacist!? Never had an experience quite like this in my long years. I rarely use prescriptions, so I didn't have a regular pharmacy. My doc needed to phone in a prescription for me, and I told her to send it to Ivan Pharmacy just a couple of blocks from my apartment. I'd only been in there once, but they had seemed nice enough, and I always like to give the little guy the business instead of the big chains when possible. Big mistake! When I hobbled up to the pharmacy counter (I'm on a cane due to a knee injury), no one came out for a long while, but finally the pharmacist came out and began to "assist" a woman next to me who was trying to find just the right massage oil in just the right fragrance. (I'm not sure why this required a pharmacist, particularly when there were two other employees available in this very small store.) This went on for a very long time, with him ignoring me throughout, although they was standing about two feet from me. I was patient, still mellow from a recent vacation. When he came to the counter I told him I believed my doctor had phoned in a prescription for me, and gave him my name. He said, "Yes, it's here. This is going to take a long time because you're new [looking at me disapprovingly and speaking in an accusing tone] & I'm going to need some information." Then he again "helped" the woman in choosing her massage oil for a while. Finally, he came back to the counter & asked for my insurance card. I gave him my Medicaid card & my insurance card. He made a face, & said, "I don't take that," shoving the Medicaid back at me & taking the insurance card. From there it went downhill quickly. He said with a very LOUD & CONDESCENDING tone, "This is going to take at least 20 minutes because I have to put in all your information!" & turned to go into the back. I said, "Wow, that long? Where am I going to sit?" Again, I was on a cane, & standing for 20 minutes was not an option. He began SCREAMING at me, "THAT IS A REASONABLE AMOUNT OF TIME!!!" At which point I said, "I don't like your attitude. I don't know why you're being hostile to me." "I DON'T LIKE YOUR ATTITUDE! I'VE BEEN DOING THIS FOR 32 YEARS & HAVE NEVER HAD A PROBLEM BEFORE. WE'RE NOT GOING TO HAVE A RELATIONSHIP!" said the pharmacist. He thrust the insurance card & the paper prescription back at me, indicating I should go. I was shocked & couldn't move, finally turned & started to leave the store. He was STILL SCREAMING at me as I walked out. I was shaking as I left the store & broke down after I was on the street. I took the paper prescription he gave me to Duane Reade, & they said they couldn't fill it because it had Ivan's name on it. I took this as a sign that I shouldn't take the drug, something I was dubious about to begin with. But if it had been something critical to my health, I would be without my medicine. Is it ethical for a pharmacist to refuse to fill a prescription because they don't like someone? I do believe that Ivan does not like or respect people who use Medicaid, & that is why he treated me with dripping condescension, rudeness & aggression. He wasn't particularly polite initially (ignoring me while he waited on a non-drug customer for a very long time), but once he saw that Medicaid card, his behavior changed completely. I just checked online, & he does NOT take Medicaid. Although I also gave him an insurance card which would have paid, I imagine he thought I would not come back to a pharmacy that doesn't take Medicaid when Duane Reade across the street from him does. So I guess if he assumes someone is not going to be a customer in the future (which would have been false, by the way), he will abuse them if it pleases him. For the record, I did get a prescription filled at a Duane Reade a while back, one where I had never had a prescription filled, & it took them less than 10 minutes to do it. They were polite & pleasant the entire time, and there was a chair there. First, it is never alright to scream at a customer or be rude to them for any reason. Second, it is not alright to TRAUMATIZE a customer, even if she is a small female on a cane whom you assume to have no clout because she is on Medicaid. Third, it really is not alright for a pharmacist to be abusive to someone because they have a Medicaid card or because you simply don't like them for some other reason. And fourth, I don't believe a pharmacist should ever refuse to fill a prescription because of interpersonal issues; that seems really unethical to me. This is one case in which I hope a small business closes, as Duane Reade across the street gives much better service. I really don't believe they would allow a pharmacist to scream at a customer or refuse to fill their prescription for any reason. read more

This owner-operated pharmacy is a gem! There are more staffers here than at many of the big chain drugstores in the neighborhood. The politeness, accuracy and expertise are second to none - they will always have our family prescription business. read more

Absolutely Love Ivan's Pharmacy! Ivan is Very caring and gives the best advice! The staff is professional and very friendly. I wouldn't go to anyone else! read more

Ivan Pharmacy is a rare gem -- an independent pharmacy thriving in a sea of chain drug stores (five within a five-block radius) thanks to the well-earned loyalty and affection of proprietor Ivan Jourdan's customers. Ivan's is one of those rare places where --like Cheers --"everybody knows your name." Ivan was way ahead of his time by boldly refusing to sell cigarettes. A man and an establishment of great principle. I wouldn't go anywhere else. read more

Knowledgeable, friendly and local this small but well stocked pharmacy should be on anyone's list of neighborhood stores to patronize. In an era when the small guy has been increasingly squeezed by the big chains, Ivan and his competent and well trained staff have retained their customers' respect and loyalty and "Ivan's" has become a trusted neighborhood fixture. It is a pleasure to do business with them and in spite of having a large chain pharmacy next door, I go out of my way to shop there. read more

It is wonderful to have a local pharmacy to support. It is an odd and eclectic store front, but the pharmacy staff could not be nicer. They don't always stock what you need, but they will get it in a day. I wish they would work a little harder to make the store more upscale and pharmaceutical looking, but this place is a gem. read more

As the other reviews reflect, Ivan and his staff are wonderful. Ivan is both friendly and knowledgeable. He and his staff will order items not in stock. Prices are competitive. I am so happy to have him in the neighborhood. read more

I love going to Ivan's Pharmacy!!! It's been twelve years now. Everyone there is great and I feel as if we have a real relationship . Ivan himself has been an immense help, not only in filling the prescriptions, but in the advice he has given in the instances when I have really needed it instantly. He is genuinely concerned .. and - besides - he likes my dog. Oh, on top of the medicinal need, shampoos etc, he also has a wonderful variety of childrens' books and toys . read more

Not enough stars to give to the best and most caring pharmacy In all of NYC!! Have been a customer for more than 30 years. read more

Best in the city -- featuring the best Pharmacist and staff. A treasured neighborhood fixture! Take that, corporatization! read more

Ivan Pharmacy is great. Everyone in the pharmacy is extremely friendly and helpful. The store is well-organized and if you cannot find something, an employee will help you in no time. For prescriptions, they are very professional and will even call your doctor if there is any confusion over the prescription. I have no idea why anyone would go to a chain drug store with their long lines and rude staff when Ivan Pharmacy is in the neighborhood! read more

Family business which is well run and cares about their clients and the neighborhood. Highly recommend.

Ivan Pharmacy is a West Side gem that is worth traveling to! Not only is the store lovely, clean, well-lit and well-stocked, but the staff is friendly and knowledgable. The pharmacists are intelligent and caring and always double-check information. I hate to share how great this place is, since I don't want to overwhelm the place, but it is too great to keep to myself. read more

Ivan is a jewel and his staff are too! He gives solid advice on prescriptions--side effects, drug interactions, etc. The employees are wonderful, courteous, polite, helpful, etc. Where does he find them? The delivery service is reliable and if you just miss the service, they send a person out again. CVS and Duane Reed are not even worth a thought. Call Ivan. read more

This is the best drug store in New York City. Ivan, the owner/pharmacist, used to work as a pharmacist at Martley's, its predecessor, a one-of-a-kind independent drugstore on the corner of 96th St and Columbus. I went to Martley's throughout my childhood and all the faces behind the counter were familiar (as my face was familiar to them). Then one day the Era of Martley's ended. I can't express my delight and relief when Ivan opened up his own drugstore after Martley's closed. He is continuing the tradition of the genuine drug store as a place of community that nurtures and values its relationship with its customers. read more

Ivan knows who you are and looks out for your interests. The staff are very friendly and the prices often beat those of the faceless chains that are taking over the city. There's no downside to relying on this pharmacy. read more

This is a great little pharmacy that is a neighborhood treasure for those in the know. Ivan's knowledge is high, his manner is friendly (when he has time), his staff are smart, nice and helpful and he stocks a select and well-considered range of products - and his prices are good! What more can you ask for here in the monopoly of the Walgreen's / Duane Reade / RiteAid consortium. It's a place for locals and tourists to get a feel of neighborhood business. read more

You have to like these people. I do, anyway. It's great to see a smaller store that really is better.

I first visited Ivan's because I was determined to find a non-chain, non-Duane Reade pharmacy to 'support'.. but I didn't have to look any further after that first visit. I like everything about it- from the ownership and management to the friendly, helpful staff, and the delightful, quiet, clean store. Ivan's also goes out of its way to make sure their prices are competitive and does not hesitate to 'special order' items you don't happen to see on their shelves. The hours are (obviously) not as extended as the chains.. but it's a limit I have happily lived with for over 5 years, now. I highly recommend this neighborhood business. read more