Deeply Disappointed - Unprofessional and Misleading Experience…read more Donahue Funeral Home was hired with handling the services and honoring a dear friend and loved one, and the experience was nothing short of appalling. We had a beautiful, custom-designed flower arrangement created specifically for the service. Not only did they fail to bring it to the church, but when we asked about it, they lied--claiming the church only allows a certain number of flowers. When we sought clarification, they admitted that wasn't true and instead said there was a "limit on flower transportation." Is this something families are ever told? We spent money on something that never made it to the service--money that could have gone to charity. To make matters worse, the funeral director was confrontational and astonishingly unprofessional. In the middle of this sensitive moment, he said, "I know the deceased very well--I just bought his house." How distasteful and inappropriate can you get? This experience was disrespectful, misleading, and completely unacceptable. If you value honesty, professionalism, and dignity for your loved one, look elsewhere.

Thank you Dan Donohue for making my father's funeral beautiful and smooth. We were very pleased…read morewith your professional service, care, and beautiful facility.

Very responsive, professional and compassionate. I appreciated published and fair pricing.read more

Under rather dismal circumstances my experience with Philadelphia Cremation Society could not have…read morebeen better. Our initial contact was with Melanie. She was sympathetic and fully knowledgeable. She explained the entire process from every angle and was patient and understanding with any of my questions. Bart was equally knowledgeable and accommodating. He worked his schedule around mine and was a pleasure to deal with. Everything was done in a completely professional, polite and respectful manner.

DO NOT USE THIS COMPANY it took them 3 1/2 years to place my father's bronze plaque and over a year…read moreto deliver a year plate. They are associated with Lifestones by Stefan It's always the foundries fault not their poor organization and lack of real people to answer the phone or respond to messages! https://www.nbcphiladelphia.com/investigators/consumer/pa-attorney-general-again-going-after-headstone-company/2309490/

BEWARE, they will take your money and never provide your monuments. It has been 4 years in…read moreSeptember and still no monuments They are allegedly never in the office and do not return phone calls especially once they have your money. AGAIN BUYER BEWARE Also google them and you will see many have been swindled by them

I can't recommend Jodi and her team at Montrose Memorials enough!! They were so professional and…read morefriendly with the whole stone approval and ordering process. Both Jodi and Heather specifically wend above and beyond to get in contact with the cemetery owner and fix his problems. In a time that is hard for a family, Jodi and her team really treat you like family and put the customer first and do beautiful work.

We had the unfortunate pleasure of being serviced here. It's never easy losing a loved one but the…read morefolks here really took the time helping myself and sister pick out a nice headstone for our brother's grave. My brother died in March 2020. If you know anything about planning a funeral during this time then you know how extremely difficult it was getting things done. This was the first place to treat us with a little warmth. We got to come in and design our stone. We seen sample stones. It may not seem like much but considering we had to pick out his casket, flowers and burial spot from a book this was nice to be able to do. The ladies that assisted us were VERY accommodating and any time I needed help with questions they responded very quickly. We got a very nice and beautiful headstone. Hopefully, we will not have to use them any time soon. But will definitely bring our business here when that time comes.

Bridget has been a godsend. She is smart, responsive, compassionate, and an excellent resource. She…read morefeels like an extension of our family with how involved, sympathetic and proactive she has been. A few issues came up with the cemetery, the hospital, the obit, etc. She went to work on all of them and actually went to the cemetery herself in advance to fix a problem. I feel very grateful to have found someone so competent and compassionate at such a difficult time. Thank you, Bridget. And thank you to your wonderful colleagues, including Heather, as well. Would highly recommend Bridget as a top professional in her field.

The assistance, advice and support from Bair Funeral Hone made a sad and trying time so much…read moresmoother. Bridget was exceptional with helpful advice and facilitated the process so professionally. I recommended them without hesitation.

My grandmother was buried here in 1967, my great aunt in 1985. I stopped at the office for the…read morelocations. The woman would not let me in the door. She was nasty. I could not find either memorial, buried in weeds and vines, an absolute disgrace. Both had perpetual care on the Graves. I would not put my dog in this place. I have been in deserted Jewish cemeteries eastern Europe that are better kept. Shame on them! My uncle (who died as a child in 1920) is buried in a now defunct Jewish cemetery in Philadelphia. So much better kept, care taker walked us out to his grave. Har Yehuda is still selling plots. A joke!

The Moskowitz family should be ashamed of themselves and the condition of Har Jehuda cemetery…read more We are currently having a Facebook discussion about the incompetence and disregard for the multiple family and friends who are buried at Har Jehuda. Over and over you read how the grounds are unkempt, the office staff is disinterested, the perpetual care is perpetually non-existent, and it seems they only straighten up the place prior to a funeral. I have been there over the past five years to visit family, and the cemetery always looks neglected. Families from Philadelphia, Delaware, and Montgomery Counties have complained for years about this cemetery! The Jewish Exponent has written articles and Har Jehuda's president, Larry Moskowitz, declined to comment on its condition. They also failed to make any improvements since one article written in 2018. DO NOT bury your loved ones here. There are other Jewish cemeteries who care more about their final resting place.

I was in touch with this cemetery since Christmas. I spoke to someone named John. I wanted the…read moreSection and Lot Number for my Grandfather and Uncle. They are buried together. I couldn't find the grave the last time I made a visit. However there was a stone down and broken. It may have been on top of our loved ones grave. I have called, e-mailed with no return call or e-mail. I'm trying to find who the CEO of the cemetery is so I can report John. Why is it so hard to look up the Section and Lot Number for me? This is bad business practice. I will be reporting them to the better business bureau.

Visited 5/11/24 To my Mother in Law site. I cannot believe…read morethe amount of litter in her section. It looks like they ran it over with lawn mowers and left it. As we walked down the road where she's buried some head stones are sinking, others had what appears to have been hit with these mowers and left askew. Obviously no one there cares about this place or at the very least the lowest bidder got the job and it shows. My Husband picked up 3 small American flags off the ground. 1 still attached to a stick so he put it back in the ground. 1 with no stick so he kept it to dispose of properly and 1 was "shredded " so that too will be dropped off at a VFW post. You have a list of rules at the entrance of what is allowed and not. With a time line of when flowers and other decorations will be disposed of for appearance sake yet, the place is left looking worse by yourselves.

I have sadly had to attend a few services at the funeral home, located on the grounds of Arlington…read moreCemetery. The people working the day of the funeral are top-notch and professional. However, I have had zero luck getting any returned calls to make arrangements for my own funeral, whenever that may be (hopefully many years from now!). I like to plan ahead but Toppitzer management doesn't seem to want my business.

Beautifully kept historic cemetery but woefully overpriced. The thought of taking out another whole…read morelife policy just to cover the cost of a gravesite is outrageous and unnecessary. Dealing with these people made me think seriously about cremation.

I don't usually write reviews at all but I have been so moved by this funeral home and their…read morecompassion and services. In February 2022 I came to them for a cremation when my mother died. John was so very gentle with me. Everything went so easily and smoothly. I felt in very capable and kind hands. Within a day or two, after I had made the arrangements and left, John contacted me because I had left a ring on my mother's finger, and he asked me if I wanted it. Also, my requests around the ashes were a bit unusual and he was able to make sure everything I wished for was accomplished. Now, a year later, I have received a lovely card recognizing the one year anniversary of my loss. I am so touched this funeral home's sensitivity and kindness. I can't recommend them enough!

From the owner: Most of us are not prepared to plan and carry out a funeral ceremony for someone we love. And so…read moremuch of the information available on this critically important subject fails to focus on what is most important: having a personalized, meaningful funeral that helps families and friends begin the healing process of mourning after the death of someone we love.