Today 02/21/19 @ 8:20pm as I walked inside this store location to get some gummies for my kids as I always come this location every so often. I never had any issues with anything, such as employees and else.
I normally get the gummies bear because it's my son favorite, but one of my friend told me I should check the gummies coke out, she thinks that we might like it better.
I sometimes go to DC location or Rockville location as well as this location I always often saw people try or eat those gummies every single time! (Never heard or see anyone has issues *yet maybe*) But today for the first time (Also the last time) I went in... grab a bag and start putting the plain gummies coke in when I also saw another type of gummies coke with sugar.
So I was curious to know what's the flavor different since my friend didn't mention they had different flavors for that. While I try one of each as I saw another group of people with kids also trying something too. Suddenly, (Jennifer) the only employee that was working in there at the time. screamed her lung out across the store said " Hey, you can't do that, you can't grab things and eat like that" I was shock as I replied with a total embarrassment with all people look at me like I'm stealing something. I said "I'm sorry I didn't know that and no one ever told me before, but I'm really sorry if I know I wouldn't do that" as she said with anger towards me " I have 5 cameras in the store so don't do that you have to ask the manager if you need anything ! I'm not the arguing type of person so I decided to check out cuz it was so much embarrassing that I cry like a baby when I walked out because of the full attention from everyone inside the store looking at me as I walked out . So JENNIFER, if you're having a long day dealing with to many kids or people and you're tired I'm sorry, but hopefully you don't treat other customers like that!
As I checked out(cuz I don't want her to think I just come in the store to eat 2 gummies and leave) I left her an extra $1 for the 2 pieces of gummies that I try without her permission with an apology for not knowing you not allowed to try or eat anything without their permission as I also told her that there's always another nicely normal way to tell people not do that and I'm sure Me or other people will understand. But for my horrible experience today, I felt so embarrassed, disrespectful, humiliated, disappointed, disgusted, emotions with a very Rude employee as Jennifer I won't take another step inside It's sugar store again!
Overall experience, I hope that Jennifer is not store manager because if she is, then she set such a horrible rude manager role ever to employees. read more