Don't go there... find a different place to sell your items. I had a few things I wanted to sell I called and they were not helpful. Not sure what happened to my review, but it we edited. But I am glad people know the truth about this business ( judging from the overall review from everyone) avoid this place!!! You are better off giving away your stuff or throwing it away -you will have a better experience! read more

I'm shocked by all the negative reviews on here as I had a very positive experience having It's Sold Here help me and my sister to sell a bunch of items from our parents house that they had squirreled away over 4 decades. So much of it I thought was junk (some was) but the owner Lance helped us to get a nice amount of $$ for things we thought were pretty much worthless. Easy to work with and we had great results! Thank you for making a challenging time easier! read more

this store sold me a $700 watch through ebay but shipped a empty box without watch !!! defraud my $700 and refused to answer calls from me !!! stay away !!! vicious fraudulent seller !!! read more

This is my third attempt to post a review here, because on the previous two occasions the proprietor of the establishment implored Yelp to take the reviews down, and the latter, not wanting to miss out on potential advertising dollars, caved in. So on this time around at the establishment (there having been one unsatisfactory experience before - they lost my item - but I am broad-minded and wanted to give them a second chance) I brought it an inexpensive toy for which my daughter had no further use, to be auctioned on ebay. (That's what they do - for a substantial fee they will act as an intermediary between the customer and ebay). But "It's Sold Here" published such an inaccurate description of the object on ebay, that I netted next to nothing after fees and commission. So never again will I do business with this place, as none of the other reviewers will do either. read more

This place is a scam!! I bought a item on ebay that was broken. They were very nice when I emailed them stating the item was broken and to please mail it back and when received they would refund my $364.71. No problem I thought. A week and half later checked with my post office and it was received 5 days earlier. I emailed them saying they received this and I would like my refund. No response. Emailed them again and still No response. I called the number on their website and left a voicemail. Again NO response. I called my credit card and Ebay and because they stalled and me thinking they WERE a reputable business the 30 days had past so now not only am I out the $364.71 but doing the decent thing of mailing it back as they requested i'm out another $26.00 for shipping it back. I would have been better going to the Casino and throwing my $400.00 away. read more

BEWARE. I know someone who brought their items here to sell. They never received their money after repeated calls and visits.

I just read their response to one of the poor reviews they received and based on their sarcastic, demeaning and offensive tone I would not go anywhere near this outfit. I will look elsewhere for help selling items. read more

LIARS!!!!!!!! 2.0 I purchased two items which I won on ebay (Swarovski dolphins and a pair of Minnie and Mickey paperweights) I DID NOT RECEIVE THE PAPERWEIGHTS!!!!!!! They claim the items were shipped in the same box, not true. The box only contained one item and lots of brown filler. I requested a refund and was denied. I'm in the process of appealing this through ebay. DO NOT PURCHASE from these LIARS!!!!!!!!!!!!!!! read more

I had recently taken a few unwanted items to It's Sold Here in Willow Grove. I was greeted at the door upon my walking in there. The owner of the store explained to me how the process works and all of the fees associated with his service. He reviewed the contract with me and answered any questions I had. I left the store feeling confident about dropping off the items that I did. A few days later, I went online to watch the items as they were being auctioned. I felt that the description seemed pretty spot on to the items that were dropped off. A few weeks later, I received an email from the owner letting me know that my items had sold. I felt that the overall transaction process was smooth and painless. I would have given it 5 stars had my items sold for a little bit more money but that is not something that the store has control of. read more

Seller Beware. We took items here, they sold at auction and were sent to the buyer. Buyer complained (with no proof of a problem), store negotiated a new lower price with the buyer but never bothered to consult with us (we would have preferred to have the item back). Didn't know this happened until we received the check . Lost over $400 on items. Went to small claims court and we lost. so just beware......... buyers know the game and you lose. read more

Do not ever go here. In 2013, I sold my PS3 and the owner sent to this one country in Eastern Europe when the system specifically was for US only. I did not get any money for the damage and the PS3 came back broken. The owner was insisting that the system was broken in the first place and it worked when I gave it to him. If he said it was broken when he sent to the buyer, he shouldn't have sent it in the first place and I had to pay all the shipping for sending and getting it back, costed $200. read more

Unsure why the other Yelp review of It's sold here was 'not recommended' by Yelp as it exactly mirrors my experience. Other providers of this service provide service--and treat us with respect as customers. Not this provider.. Its Sold Here did not explain its policies and we were the losers. We asked them to sell several items on ebay. They donated what was not sold to charity (the only good thing they did) after 10 days-- with no information or opportunity to reclaim our items. My attempt to express disappointment was met with sarcasm and the comments "didn't you read our contract". One item was a ordinary soup tureen and we were not very bothered. The other was a fine china occupied Japan tea set in mint condition with all pieces--I would have gladly paid a reasonable fee for their efforts had they provided this opportunity. The representative said "oh, you are talking about that set that didn't draw one bid in 10 days...obviously not of value" The last straw was that I called both to see what had happened to the unsold pieces and to ask for a check to be reissued, as I'd received a check 5 months ago f(or about $11 dollars for an item they did sell for aboiut $20 dollars). I asked that they reissue the check as it said on its face that it was void after 30 days. He said "it isn't that simple. There are fees". The representative was rude, sarcastic and unpleasant. With the attitude of this representative, I wonder whether our items did in fact make it to charity. I would take my business anywhere else. read more