This company is a complete fraud. There is no special matching , they just shove matches at you so they meet their data guarantee.. When I was a member, I ended up in the Hospital and they repeatedly kept calling me to get me to renew my membership. Very inappropriate. read more

Wish I'd read the reviews here before I signed up. If you're a middle-aged woman (I was 53 when I joined), don't do it! They don't have enough men to match you with and you will go months without getting a match. And when you do get one, the only thing you'll have in common is your age range. I was concerned about this and asked that question before joining, but of course they assured me that there were matches. I went from the first part of April until August without a match and when I asked them to refund a portion of my money they refused (even though there is an "out" in the contract that they can impose). I consulted an attorney who wrote them a letter, which they did not respond to. I went to the Better Business Bureau, without satisfaction, but at least it's on record. I could go to small claims court but I'm choosing to let it go for my own peace of mind. I've chosen to forfeit the rest of my membership rather than continue with a company that has no integrity. read more

This should be ZERO stars. Beware-this business is a scam. You would be well served to run away from them. They will take your money and randomly match you with people. Again, this place is a complete scam. Please do your internet searches on the Seattle/bellevue location as well as the other nationwide locations. You will find it is a complete scam that preys on people and unfortunately if you sign their "agreement" after making an upfront payment ($2,000+???), you are agreeing to zero service level (except for the number of matches). This is how they make their money and this is how it is difficult to have any recourse. Their agreement that members sign is entirely one-sided. You have no recourse. From day 1, you will start to hear lies from them. And the lies will continue. Any positive reviews you read are likely from employees. They have likely been faked. Finally, I hear that their new "elite" branch where "guys only" pay ($6,500+, poor suckers) is even worse. These "custom matches" to women who do not pay are just as bad. Beware!!! Please do further research on the Internet to see how overwhelmingly scam-like this organization is. read more

IJL closed both the Bellevue and Seattle office so that personal matchmaking is done from Florida having never met the people they are matching, which is not what was promised. You might as well save the $2500 I lost and go on Tinder or Match.com because there is no difference at this point. I met one guy who was nice but i swear i met him on yahoo years ago. They won't match you based on interests or location. It's just them getting everyone that 1 date a month whether it's a real match or not IMO. I'm so disappointed. read more

It seems like they just have you date a bunch of girls who are not interested (except for the undesirables). The desirable ones are not actually interested in dating. I wouldn't be surprised if many of them are already married. read more

I have been using their services over the years at different times. I was lucky or blessed to meet several very nice, interesting, and lovely women with their help. I travel a lot and talk to strangers for living and they have been very easy to work with. It is not that I need a nanny when it comes to dating, but it helps to have someone that will keep me engaged (sometimes when I would rather not) and focused. I can honestly say that I have not had a bad date with IJL. I have had dates and dinners that were not what I was expecting or hoping for, but they never been negative. The people I have meet through their services have been very engaging, well traveled, and all around very interesting individuals. Most of whom during my regular daily life I would not have gotten a change to get know them. read more

I have been with IJL for a little over a year now and I have had a great experience with them. I have tried many of the other dating sites that I deemed to be a waste of time. The girls that are on the websites have no clue as to what they want or who they even are. Just my opinion. I travel a lot for work and I was not having much success in the Seattle dating world because I was not home as much do to my travel schedule. IJL has taken the pressure off of me to try and find a quality girl to date in the Seattle area. I have found that with the friendly staff at IJL that the dating world can be fun and not a chore. They have matched me with some very quality down to earth girls that know what they want out of life. The quality of the women that are work with IJL are top notch, unlike the quality that you get from a website. I would and have recommended IJL to my friends who are serious about meeting a quality woman that is serious about dating and maybe even more. Where else can you go and have a match and a date set up for you? I know that you can not do that on any website that I know about. If you are serious about trying to find a good quality match for you in the Seattle dating world, let IJL help you! read more

I wholeheartedly agree with Stephanie's comments!!! While I did actually sign up for the service, the experience was pretty much the same. After I'd gone on a few first dates - only a few "matches" resulted in second dates which quite frankly was just fine as they were as far from being a match as I currently am from landing on the moon - they started hitting me up with dating and dressing classes. Now, while I will admit that maybe I could use some current day dating tips I do not need tips on what to wear. I am a professional woman that has to dress accordingly in a multitude of situations. Additionally, I keep abreast of the latest age appropriate fashion and stock my closet appropriately. The classes they were offering were almost as much $$$ as the joining fee!!! I am not renewing my membership and will NEVER recommend their services to anyone!!! read more

there's a reason everyone rates these charlatans at 1 star. $2600 and breach of contract with no refund I was asked what I was looking to find. So, I said, someone like me but a woman: fit, kind and Christian. They said they couldn't do Christian but assured me they could find fit and kind. I went on 4 dates (of the 12). My first date was 2x my size, not sweet, and didn't believe the Bible but did go to church....so, I tried to reset expectations and told them they should not look for Christian but focus on fit and kind. My next 3 dates were heavier and ruder each time. Unfortunately, I moved out of state, otherwise, I would have taken them to small claims court, since they were in breach of contract. Breach of contract is something you can sue for even with their contract; and since the terms were dictated by our first meeting, they had agreed to find me a fit and kind girl (possibly Christian to the limited ability of non-Christian match makers) and having instead set me up on dates with obese and rude women, this is a violation of the implied and understood terms of the agreement. Exagerating a comment from one of the other posters, you're better off holding a "sad and lonely" sign in Aurora in the middle of the night than you are using these fraudsters. read more

After a lot of time spent getting set up on blind dates and using various on line dating sites, at the recommendation of two friends who know people who have found success using It's Just Lunch I decided to give it a try. After nine months I've been very happy with my decision. Yes it can take a while for the staff to really dial in the matches but my experience has been if you provide detailed feedback after each date it really helps the IJL staff fine tune their efforts. I've met wonderful people and even in cases where a romantic relationship didn't develop I've made very good friends who I continue to stay in touch with. As busy as I am with work it's really been nice to have IJL set up the dates with great people and I'm now dating more than I ever have in the past. All of the people I have had the pleasure of dealing with at IJL I feel have my best interest in mind and I look forward to continuing to work with them. read more

The greater Seattle is a tough place to meet people to date, so I became an IJL member a couple years ago. I am definitely very happy with the process, the team, and my experiences. Contrary to what some others have posted, I have only been treated with kindness, respect, and professionalism from IJL. There were also no 'pressure' tactics to join. I have been on numerous dates, and have actually met some great guys, even a couple I had interest in getting to know better beyond a first date. Finding the right guy is a process, and I am SUPER picky, the IJL team knows this about me, focuses in on what I am looking for, and is consistently asking for my direct feedback so that they can better support me and help me find 'the one'. I've tried online dating sites and other so-called singles dating services in the Seattle area, IJL by far is the best. read more

I got a call from CRISTAL in the Hollywood, FL area. Asking me "how are you today?" I'm literally sitting next to my pet, whose dying, while I'm waiting for her vet to come by and euthanize her. So I respond, "not well, I'm in the middle of putting my pet to sleep, so I would appreciate no calls from you." her response? "why are you answering your phone if you're putting her to sleep?" This B*ITCH had the nerve to start arguing with me. So I called corporate in Seattle, reported her and she CALLED BACK to tell me I'm being put on the do not call list. She started arguing with me AGAIN, when I told her I didn't need some B*TCH calling me questioning me why I'm answering the phone. Then she started to ask "do you even know my ID ? Where I work? My department? My name?" insinuating I couldn't remember who she said she was. This place is GARBAGE. RUDE and stupid people. Reception at the Seattle office told me all the sales people are either in Seattle or Hollywood. 905-505-5075 is her number. She's an inconsiderate, RUDE, stupid human. Keep your money and go to a place where people actually CARE over making sales quotas. Whatever they advertise "we care about you"? I've proven it's a lie. Who argues with someone who doesn't want to speak with them because they're pet is DYING. These people are pathetic, CRISTAL (or how ever you spell her name) is trash. I'd NEVER let someone with that low rent caliber set me up. read more

Selling a cat in a bag, that what it is. Now it is $2800 for 6 months. The sales person is pushy and does not sound nice, There is no any kind of payment plan and if you come for interview only it will cost you $300 if god forbid you do not show for the interview, you will NEVER be able to join the CLUB again. The sales person makes herself sound very inflated: oh, we are so short on appointments, but let me see what I can do, or "I will interview you myself!", when I asked what training or expertise gives her the confidence of matching people, she answered " I interviewed thousands of people..." This person needs to learn how to be nice and may be take a communication skills class. read more

I've had a wonderful experience with IJL. They've matched me with high-quality, attractive and professional women in the Seattle area. The staff is top-notch and listens to feedback after every date and applies that knowledge when selecting the next match. The process takes a lot of the guess work out of dating and can greatly expand one's social circle. I highly recommend IJL to anyone who is seriously committed to finding a partner and soulmate for life. read more

I agree with all of the one star reviews on IJL. I too filled out a contact form over 6 months to a year ago, despite telling them repeatedly that I'm not interested due to the bad reviews and expense - I still get calls from them. When I block one number they call from another so I block that one and they call from yet another. Just don't is my advice to you. I've also reached out to the BBB to file a more formal complaint. I hope others will do the same. (You can file a complaint whether the business is part of the BBB or not) read more

Apparently they just went out of business in Feb. 2018 without notice. I am due 4 matches and I paid a lot of money in 2016. It became obvious they were struggling but this is shocking. I called the number and talked to a rude receptionist at "corporate". Now I'm waiting for a call back from my "dating director". read more

The staff really works hard at finding the right dates for me. They have opened my eyes to the real possibilities out there in the dating scene. Thanks team, it has truly been a blast, and I look forward to more great dates. read more

Business does not honor promises and embody integrity. I joined It's Just Lunch (IJL) Seattle a couple of times for 1:1 matching and their new program called dinner club. After recently reading the reviews on City Search and Yelp I regret renewing my membership last summer given IJL's poor reputation. There's a theme with all of the on-line reviews that I too have personally experienced such as: high pressure sales, low return on investment, every match is described as wonderful, when a client asks to speak with the office manager to provide feedback on the client experience the client is stonewalled by the Coordinator and treated in an unprofessional manner. This is a very lucrative business for Betty Sinclair and Sara French. Their primary concern is closing the deal and getting your payment. Their service is very expensive, ($1800 - $2200), with low return on investment. They are not matchmaker's rather saleswomen focused on revenue versus providing great client service. They do not abide by all written agreements and verbal representations. In fact they provide the minimum level of service. I attempted numerous times to express my concerns in a polite, congenial manner and each time I was treated unprofessionally by Holly Johnson, coordinator; Sara French, managing director and Jillian Arbow, matchmaker. The team gushes with kindness before payment and reverts to rudeness, brash behavior when asked to meet the agreements they so enthusiastically promised. Bottom line this business does not approach all business dealings, transactions and commitments with integrity. read more

24 months ago my contract ran out with them YET they still call me. At first I let them know I was not interested in their services any more both on phone and via email however, here it is 2 years later and they still leave me phone messages and emails. I have not responded to a single one in the past 23 months. While I used their services they dates were all bad. While a few of the men were nice, none were what I was seeking, mostly all were older then what I wanted. They must have a small base of people if they keep hounding the same ex-clients. I am getting married in a few months and am ready to report harassment. read more

I'm disappointed as you can tell from my rating. I was promised a minimum of 6 dates during a six-month period of time. They extended my contract to 9 months but I still was only matched with 6 men. (For the record, my parameters are quite wide.) After the first few dates I requested generic feedback received from the men with whom I had shared dinners or lunches. I understand individual info given from the men might need to stay confidential, however after several dates general feedback would not call out any particular man. I continued to ask after each date but was told it could not be shared. During the review of my sixth date, I was given the choice to "upgrade" and spend two hours with a matcher to better understand what men want, and also finally hear feedback from my dates. The cost for this upgrade is $600. Essentially the information I had been requesting all along was then available to me, but for a premium. The men were all cordial and professional and I appreciate the vetting process and everything I learned. It was an expensive lesson. read more

I feel like everyone who comes on Yelp or any review site, only comes to complain or whine about stuff they're to afraid to say to the companies directly or have been bribed by the company to give a positive review. I've had a great recent experience working with Jillian and maybe it's their new management, but everyone has been very friendly and not pushy on sales. I've been on two dates now and have found their matches for me to be in the direction I was hoping for. The dating websites I've used in the past say they "match" you, it's all an computer generated process. They actually look at what I wanted and try and find women that have similar interests as I do. Although I am newbie dating through them, I feel like success is just around the corner and I'm looking forward to my next date. I haven't tried their Dinner Club package, but the idea of a group date with no pressure sounds fun. During my feedback calls, I think it helps them figure out my preferences even more and the ladies I've spoken with have been very helpful. read more

Cancelled my meeting with them after doing further research and received a pretty unprofessional nastygram in return. Seems that they lived up to their Yelp reputation. read more

DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY. I signed up for this service because I was getting tired of sifting through matches on other sites. The idea of a person who would get to know me and then do the work for me sounded great. However, after having my matchmaker change (without any communication) more than 6 times and lack of any attempts to actually get to know me, and terrible matches, this company is worse than match.com. Only 1 of my 6 matchmakers actually had a conversation with me and this was mostly to verify my checklist, not to really get to know me. None of the matches met my very explicit preferences and the price for this supposedly personalized service is ridiculous. Prior to signing up, I had several conversations with their company (because I had some pretty important specifics) and they assured me that they had plenty of matches. Well it's almost 2 years later and I've had like 5 matches (and none of them actually fit my preferences that I have explicitly and repeatedly shared with all my matchmakers). read more

After the end of a 5 year relationship it was tough for me to find the time and energy to re-immerse myself back into a dating mentality. IJL was a great fit for me considering my timing and needs. They made the orientation process fun and engaging and immediately showed me the care that's needed to really get to know me. After 6+ months of dating via IJL, I'm grateful to the IJL team for suggesting a date with Monica, who is now a wonderful part of my life! Because of my inconsistent and long work schedule required for my growing business, the IJL team routinely had to work around my busy professional calendar. My dating team (Presley and Marcy) were always on the ball. It felt like I had my own "dating social coordinators". I was originally leery of the type of women with whom I would be connected via IJL, but it turned out that it was rare that they coordinated dates for me with women that didn't meet my dating criteria. Even if there turned out to be no connection, I typically found the social aspect of the dates to be rewarding. Considering the sensitivity of service provided by IJL, I always found my team to be pleasant balance of warmth, diplomacy, and professionalism. The lack of email correspondence would've made the coordination process easier on everyone, yet the direct telephone calls and text message correspondence used for date coordination added to the personalized touch. IJL may not ideally fit everyone's needs, but if you're willing to meet new people that have a common goal for dating, and you're at place in your life where you know what you want and can clearly provide your team with mindful feedback, as I did, IJL is a great fit. Mark read more

I saw the ad in the October Seattle Magazine and thought I would give them a call. Talking to the interviewer I told her my age & she said said IJL had many clients in that range and they are bringing in more men but then after giving me the sales pitch and asking me a couple of questions she told me they have a long waiting list.. I wondered why that wasn't brought up at the beginning of the conversation. After reading the reviews here, something I should have done before I called them, I am glad this didn't work out. I am fairly new to the matchmaking world and definitely learned to do research 1st.. Strange way to run a business ! read more

Unless you are persuaded by "I've been doing this for 15 years and am VERY successful" as a response to any question or statement, I can't recommend even trying to talk to these people. They provide almost no information about their "service" but demand that you authorize a background check BEFORE you even meet a "director" to find out if you even want to move forward with them. Plus it costs a staggering $2400/ year for them to arrange a meager 14 dates (price of date not included.) The staff is rude and self righteous and their approach is the classic bait and switch. We're all better off letting our great aunts set us up on dates. Run, don't walk away!! read more

My experience hasn't been as bad as some of the other reviews here. I've been a member for a few months. The women I've been matched with so far have all been working professionals, educated, and pretty nice overall, though I haven't found the right person yet. And the gals in the office have been a pleasure to work with. So far, so good! read more

I would encourage all potential participants in the Seattle It's Just Lunch program to save their money. My participation in their program was not just a waste of my money, but also more importantly a waste of my time. IJL markets themselves as matchmakers, but this is very far from the truth. What they do is make dates. As far as I can tell, they pay very little attention to who you are and they certainly do not listen to you when you give them feedback about how far their last "match" was off the mark. In the ten months that I participated, they came up with 19 "matches." I asked only one of these gals on a second date and three of these "matches" qualified as the three worst dates of my life. I am a middle aged professional guy who lives a very physically active lifestyle and is extremely fit. I made it clear from the outset that someone that wasn't healthy, fit and passionate about their activities wouldn't be a match for me. The scheduler always described upcoming matches with great enthusiasm. After a bit of time, I learned to understand some of her descriptions. It was much like reading real estate listings where "cozy" means small and "charming" means needs updating. For IJL, "really loves cycling" means owns a bicycle but hasn't ridden it in the 3 years since she bought it. "Really into hiking" means walks 30 minutes three days a week and hikes up Mt. Si a couple of times per year. My last date was with a gal who was at least 50 pounds overweight and 3 months ago injured herself falling down the stairs. She owns a bicycle and hoped to start cycling soon as part of her physical rehabilitation, once her orthopedist clears her for some activity. She is a nice gal with much to offer the right person. In terms of a match with me, not anywhere close. The following Monday, I asked the scheduler what IJL could possibly have been thinking . They couldn't come up with a good answer. I think that they were just working to get this gal her contractually obligated number of dates. At that point I resigned the remaining months of my membership (with no refund) rather than waste any more time. Please read other reviews on the web. I wish I had. Most of them are bad. The ones that are positive sound to me as if they were written by IJL. Also, IJL won the King 5 Best of Seattle poll. Just so you know, they offered a free 3 month extension to anyone who voted for them. Caveat emptor! read more

I really can't believe how bad they are. The thing that get's me is that I have no problem with paying $2,500 for a years subscription, it might work! It's worth a shot. But their sales rep was so poorly trained and unprofessional I'll never talk to them again. She was more high pressure than a condo time share sales person. Doug read more

I'm 50 years old and in a wonderful relationship with one of my IJL dates. I'd probably be sitting home lonely if it weren't for them, instead of being very happy with a lovely woman. I also had a 3+ year relationship and a 5 month relationship from IJL dates, and several more short term relationships. That they didn't work long-term was certainly no fault of IJL. They did their job. IJL sure was keeping me busy! As I can say is I'm sure glad I'm not dating Stephanie C with her pissy miserable attitude. That part about rude service or scam, or suggesting IJL is disappointed you were in a relationship is BS! The last time IJL contacted me was to ask if we wanted to be IJL Couple of the Month. Further, I recently corresponded with them and they were very happy how great our relationship still is. I've done IJL on two different occasions. Sure I've had my bad experiences with loser dates and exaggerated descriptions of dates. (Note: that I gave them any negative feedback directly, not bashing them on Yelp very cowardly). That's like. You take the good and bad. The good far outweighs the bad. But bottom line is that I'm in a wonderful long term loving relationship that probably never would have happened if it weren't for IJL. While you guys are complaining, we are going backpacking in the Sierra Nevadas next month and then three weeks in Nepal over Christmas and having the time of our lives! We spent the day yesterday drinking wine on my deck in sun and having fun. Life is great now. Part of it because of my dating success through IJL. Sure wasn't a scam for me. read more

Short Version: I recommend it, just understand what you're paying for. Longer Version: What is It's Just Lunch: It's Just Lunch is a dating service that matches you up with another member based upon the criteria that you've provided. When the staff at IJL matches you with another member, they coordinate a time, date and place between you and your match and make all the necessary arrangements. All you do is arrive at the proper place and time, go on your date and then afterward provide feedback to It's Just Lunch about the quality of the match. Cost: When I signed up, I believe It's Just Lunch guaranteed 9 introductions or 12 months, whichever took longer to achieve. I don't remember the exact cost of membership, but my hazy memory says somewhere around $900. (This was 5 years ago. From what I understand it's now closer to $2000.) This is the important part, so pay attention. In other words, you are paying $900 for 9 introductions. Therefore, if you are only matched with 9 people, that equates to $100 per blind date. If you are not comfortable paying this much for a blind date, IJL is probably not a good fit. That being said, there's a good chance you will be matched with more than 9 people during your membership. If that happens, awesome. Consider it a bonus and don't rely on getting more than 9 matches when determining if you are comfortable with the cost. I have read a couple of reviews where the person was upset that they only got the bare minimum of introductions and didn't feel they got their money's worth. So, before signing up, make sure that you understand exactly what you are paying for and that you are comfortable with the cost if that is all you get. One more note about costs - when determining if this is something you can afford, do not forget to include the cost of the dates. On an introductory date set up through IJL, each person is responsible for their own meal/drinks. In other words, you are 'going dutch'. The guy pays for what he ordered, the woman pays for what she ordered. The restaurant should already know this and will just bring separate checks. So, if you go on 9 dates and each one costs $15 - $20, keep that in mind when budgeting. My Experience: I joined It's Just Lunch in January of 2011. I had an active membership for over 11 months before I went on hold. During that time, I went on over 40 introductory dates (and quite a few second dates) with people that I was matched with through their program. Yelp wont allow me to put in my full review. To see the rest, click here: https://docs.google.com/document/d/145xhIZGf4CsLUG_3epijbknn_R2w2CQ5YtGxahnkfGo/pub read more

Don't want to even give them one star! Worst experience ever...just found out they've shut their doors. Not anticipating any refund on the money I invested. Wish I'd read some of these reviews before joining last June!! read more

IJL is a business whose business it is to make money from people hoping to find a relationship. If you think there is more in it than that, good luck! After 3 lunches rather than the promised 6, my contract was cancelled by email because as explained "I had let it go just one day over the hold period". As none of my dates had anything in particular in common with me, it's actually somewhat of a relief to know I don't have to go through the painful process of anticipating a blind date with a stranger again only to find out I had to spend an hour pretending I am having fun. In my Skype interview with Sarah I was lead to believe that IJL was looking for people just like me, however of my dates actually informed me that he was doing me a favor since there were so few men and so many women. I was also called by a sales person who tried to pressure me into joining a different type of dating group, for an additional charge. I'm surprised they are still in business. I wasted my money - don't waste yours! Update: IJL called the next day and offered to make sure I was able to have the 6 dates as originally offered. read more

I called them once a year ago (November 2011) to inquire what they do, how it works, how much it costs, etc. They couldn't give me a straight answer and I decided I was no longer interested. They have called me EVERY single day since, every business day for one year. I have blocked their number, I have ignored them, it never stops. I am hoping my number times out of their call list somehow. I am a healthcare provider and cannot answer my phone or personal phone calls during weekdays so have not been able to tell them "leave me alone" since that first month. Stay FAR FAR FAR away from this company. And do not even call them to inquire or they will NEVER leave you alone. It takes a lot to push me to review a company. This is the first bad review I have posted of anything in a long time. Save yourself. Don't even contact them! read more

Very professional staff of matchmakers who charge on par with attorneys. Matchmakers are also the salespersons who end up pushing additional overpriced services they make you feel you need to get to improve your chances. My experience thus far is that they match me with anyone that fits my basic profile. As a result, Ive experienced many poor matches that have been a waste of time. Of those matches that Ive been able to speak candidly and the opportunity arises to talk about IJL, not one has given a positive, satisfied response. I expected to have better leads with IJL but unfortunately, Ive fared a lot better with online dating sites. read more

My every interaction with this business, from every phone call and my meeting the staff in the office, has been great. They've been very professional. I highy recommend them. read more

I am a member of elite pool(non paying) for their candidates and let me tell you all, these women are sharks!!! And to think of meeting someone for love and life through them? How would that happen!! Their prime motto is to recruit you into their paying elite members which is a handsome sum of $5000. In addition they are more keen to force you to meet their clients which in my case was not even a match as far his age goes. This actually works against their paying members because if I am not interested in a man above my age limit, they should not be introducing me to him(hence wasting his money). But they don't care. It's their policy they don't the picture of their elite member to the elite pool (non paying) members. This works against their paid members because what if there is no attraction!? When mentioned this fact they don't care about this notion that the paying member may be wasting his money like this. Actually they coerce you to meet them by mentioning that they will not introduce you to anyone else if you don't agree to meet their client. How lovely to go on a date being coerced like this!!! The benefit to me is that I get introduced to guys without paying but in all honesty a. I don't want to be set up with a guy above the age limit I am looking for. b. I would not like to be coerced to go meet someone like this as I mentioned above c. I think it's not ethical to be forcing people to meet someone like this for the sake of a paying member who has paid 5K for these services. Thank god I didn't pay to subscribe to their services and I shall not be going again to meet someone from IJL from here on. Paying elite members beware they are forcing other people to meet you! read more

You would be better off giving your money to charity than to IJL at least you can feel good about it and you get a tax write off. It's just lunch was a tremendous disappointment. I started over a year ago when Seattle had a franchise. They provided me with 8 dates over 12 months when I approached them early on about being violation of the contract they signed with me they said that it was an average of a date a month and they could not give me credit for the months they did not provide services, they would make it up in other months. Keeping in mind, even though they matched me with people that were well outside of my age profile, height and other aspects, even so I did not turn down any of the dates they provided me. Next thing I know I am getting an email from the International Corporation wanting my credit card information, Seattle franchise was bought out and they were very sorry for the experience I had but they were not going to make good on the past breach of contract of their franchise. Going forward things were going to be different.... After International had my credit card and started charging I never heard from them again. When finally called the emergency line, since the person I had been talking with did not call me back. I found out that they had cancelled my account no notification because I had my credit card company disputed previous charges when there was no service, although they still managed to take a payment for March. I told the person on the phone I wanted to have a conversation about their customer service with a manager. I did get a call back, she did not want to talk with me about the fact that they never contacted me in February she just kept telling me that my contract was cancelled and I got my money back. I may have gotten the credit card to reverse the charges for the months with no dates, but that doesn't account for the $2,300 to start the contract which doing the math comes out to $359.55/date not counting the expense for food and drinks assuming I get my money back for months when no dates were offered. I can guarantee you that none of the introductions I got was worth that kind of money. As far as I can tell International has start right where the franchise left off. I fell for the concept and I think it is what a lot of us are looking for in a dating culture, unfortunately they stop at marketing. Most of the restaurant brought one bill, one restaurant sat me and my date at different tables. The people I dated were totally surprised when I told them about their likes, dislikes and how they were described to me by contact at It's Just Lunch because it did not represented of them. My recommendation is to find another avenue to meeting people and if you like I go sucked into this scam file a complaint with the better business bureau. read more

I joined It's Just Lunch in early September, and I was super excited to meet great guys through a selective service and find "the one." Unfortunately my experience was totally terrible and I decided to terminate my membership after little over a month. Strike 1: during my initial interview with the matchmaker, I asked whether photos were used in the service. She said no, unequivocally. Then, to my surprise and shock, a few weeks later I received an email from another IJL staff member about a *even more exclusive service* that did offer photos. Here's the galling part: they weren't inviting me to join that more exclusive service, oh no. To the contrary, they said they had a potential candidate in mind for me, who WAS part of that service, and they were asking me if I would be willing to share photos of ME with HIM, but not vice versa!!! In other words, not only did the matchmaker mislead me during my initial interview, but to top it off, I was being totally disrespected by being asked to provide photos of myself without getting the other person's in return. Unbelievable. I had a phone conversation with the manager of that more exclusive service, which was a complete waste of time. She had no idea why I was upset, it was like talking in circles. On top of which, she offered no validation or attempts to repair this failure of customer service and loss of trust. Strike 2: after the above debacle happened, I had already lost trust in the service, and I was proceeding with IJL with caution. For my 3rd match (fyi the 1st one was average and the 2nd one was better, but the guy never called me), they said they had found a great guy for me. When I asked where he lived, they said he technically lived outside Seattle boundaries. But then why was I being matched with him, given that I gave EXPLICIT feedback about wishing to date someone in my area? I brought this up but it didn't seem like they really heard me or recognized my preferences. Then, I went on the date and it was absolutely horrible. My worst fears were confirmed - I was not at all attracted to him, and he was zero my type, in terms of his personality and other factors. It was a complete bust and waste of my time (though I knew it was coming - when I quizzed the staff person who set us up, she said "Oh, he's totally cute and we think a great match for you". But he absolutely was not, and there is NO WAY a trained service with my best interests at heart could possibly think we were compatible with each other). Then... I came to Yelp to read reviews. Dear Yelp. Would that I had checked you sooner. I learned how my experience was not unique, and I decided to meet with another service, Simply Matchmaking, who told me that they had deliberately moved away from the business model IJL had, where you were *guaranteed* a match each month, forcing the service to reduce standards just to hit quota marks for people. After that, I was like, I'm DONE! Hoping this review is useful to others. I wish I'd known sooner. At least I learned from other reviews on here, so that when I cancelled my membership I made it extremely clear that I wasn't going to be talked into staying. My advice: go with Simply Matchmaking (in person) and The League (app). read more

Nothing better than spending $2,000 on the same service you'd get with Tinder. Cancelled my membership after 2 dates, a complaint with the Better Business Bureau and the worst customer service experience ever. YELP reviews don't lie. read more