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    Matthew Chapman - Windermere Real Estate

    Matthew Chapman - Windermere Real Estate

    5.0
    (27 reviews)

    We would strongly recommend Matt to our friends and family in the area…read more We met with several realtors before choosing to work with Matthew to sell our home in Bellevue, WA. Matt wasn't the lowest rate, the highest sale volume, nor did he cite a substantially higher sale price. But his recommendations on prep/staging/marketing; his full-service, detailed, and organized approach; and our ability to speak honestly about expectations really stood out. We also appreciated that he recommended ways to highlight the unique touches in the home, rather than (literally) whitewashing everything as some other realtors advised. His approach magnified the things we loved about the home and the care we put into maintaining and improving it. We were out-of-state during the majority of the sale, and relied on Matt and his team very heavily for sale preparation. He made proposals, got quotes, and oversaw work. Matt was upfront about whether he thought each suggested improvement would pay for itself, and actively advised against changes other realtors had suggested that he didn't think were worth it. He was always clear that it was our decision and also happily accommodated us doing some of the work ourselves. Because of his and his team's diligence we were able to hit our target list date, with a house that was shown in its best light. The local market had become more uncertain: markets were softening and a similar house down the street was sitting on the market after weeks, despite a price drop. We adjusted our intended list price (still within his initial range) and our expectations, but Matt remained confident in the home and how it would show. We got an under-asking offer early, and Matt went into overdrive to solicit additional offers. Ultimately we got a very attractive at-list-price offer, the house went pending within a week of listing, and we had a very smooth closing experience. There's always luck involved, but we expect that with most other realtors it would have more work for us to get the house on the market and the sale price would have been lower.

    Matt is the best realtor we ever have buying a property. He helped us bought a home in Issaquah in…read morea tricky market condition. He is extremely knowledgable and took time to walk us through the process and expectation. He was always communicative and very reliable whenever we have questions or need to look at some properties. We originally intend to be more passive while looking at houses and would take time to look through options. Matt was very receptive to that and always ensure we are truly comfortable with any decision we make. In the end, we got a new home pretty quickly also below the list price. The negotiation was handled expertly and any problems during the transactions were handled efficiently. I'd totally recommend Matt to anyone looking to buying a property actively or passively alike.

    Venture Real Estate Group

    Venture Real Estate Group

    4.9
    (14 reviews)

    The Marine Corp prepared this Agent for battle! Our home purchase was an obstacle course full of…read morehurdles and hoops, twists and turns made even more complicated by an out-of-state contingency sale with foreign investors. Michael worked tirelessly with agents on both sides of the deals and kept us encouraged and informed at all times. I'll admit to feeling less than optimistic. But now our dream is realized thanks to not only his bearing, courage, decisiveness, endurance and enthusiasm but problem-solving skills and innovative ideas. I hope your purchase/sale isn't a battle! But you should use this agent, just in case...

    Like many other people in the current economic depression, we had to short sell our house recently…read more Bear in mind this is not something that I would have ever chosen to do - my husband and I literally got laid off from our jobs within two weeks of each other, and we had to make the radical decision to move to Las Vegas where my husband had a good job lined up for him at the time. I loved this house dearly and hated to see it go, but that's the economic reality. And no, we weren't deadbeats who couldn't afford the house. This was literally the weirdest sale ever. The buyer, and moreover the buyer's lender, had such severe problems that this deal was in jeopardy multiple times during the sale. We went through attorneys to delay the short sale, had document mixups, and experienced any other problem you can possibly think of, and Andy and his team still managed to wade through all the confusion and close this sale. This sale included issues with the buyer's lender fudging the paperwork to be $700 short which caused a week's delay, the buyer randomly showing up with huge amounts of cash which required paperwork to be redrawn, and complete disarray in paperwork that no one but Andy and his team could possibly sort out. Despite all these things, Andy, Kamran, and the other people at VREG managed to navigate this nightmare and get this deal figured out. We had multiple dealings with attorneys which helped us extend this process, but the real noteworthy thing is that there was a point where our attorney told us that our sale could be delayed no longer. Despite this "official" legal advice, Andy and his staff pressed our mortgage holder, and managed to get a further extension which finally enabled this deal to go through. Andy and his team at Venture Real Estate Group are nothing short of miracle workers in the Seattle real-estate market. They managed to close what is, I am assuming, one of the most ridiculously complicated sales they have ever seen. I cannot recommend Andy Langsord and Venture Real Estate Group highly enough. They managed to turn what would have been an absolutely hopeless experience into one that worked.

    Edward Chang Group - Whisper Real Estate

    Edward Chang Group - Whisper Real Estate

    3.0
    (4 reviews)

    We had a long time realtor that also retired. She recommended that we start by reaching out to…read moreEdward. Honestly, we contacted him just to meet him as we thought about a sell and buy for several months out. However, he was so on top of everything that be found us our perfect house that we ended up offering on in just 4 days. :) He had his work cut out for him though on our sell. It is a cute home but small and we bought it when the market was really high. Edward did comprehensive research to really price the home right. He helped us find someone to stage the home and gave the perfect advice for repairs to do ahead of time. Within 3 hours of hitting the market, we had a full offer. We received 12 total in a weekend. All of which Edward reviewed and made notes on to make our decision easy. He was able to get significantly more than asking price, a waived appraisal, very minimal negotiations after inspection, etc (on a small old house!!)! Edward has been phenomenal about his response time - to the point that I am sometimes a little concerned that we intrude on his own time too much. He is very available, incredible at negotiation, and more resourceful than I could have imagined. Obviously we don't know your exact situation and we may have gotten extremely lucky with the swiftness of our transactions ... but it would NOT have happened without Edward. We definitely give him raving reviews.

    Don't trust this guy. He helps shady overseas owners find renters and then helps them neglect…read moretheir properties. He'll "represent" the landlord when it comes time to sign a lease, but he refuses contact the owner when a water main break floods the sidewalk, trees fall down, drains leak, or mailboxes need to be replaced. He promised in an email to get reimbursement from the owner for a shared construction project. After it was completed and it came time to collect payment from all four owners, he hung up on me -- multiple times. He refused to contact the owner on my behalf or share any contact information. He shields overseas owners from their basic responsibilities as a neighbor. I'm disappointed in Edward and expected more honesty from Keller Williams Realty.

    Roy Towse - Compass

    Roy Towse - Compass

    5.0
    (23 reviews)

    We had a fantastic experience working with Roy and his team! We unequivocally and wholeheartedly…read moreendorse them for the sale of high-end/luxury homes like our home that they helped us sell. When you sign up with Roy, you not only get the benefit of his knowledge, experience and network... you're also getting 'the team' and a veritable arsenal of logistics/operations folks to make the entire experience painless, seamless and optimized. Emily was particularly fantastic about coordinating with contractors, landscapers and just being generally available and thoughtful about all the little/finer things that went into preparing and repairing the home to logistics and details leading up to the showings. Whether it was all of the impressive marketing investment they put into making our photos, videos & drone shots look amazing, or the neighbor networking and gifts for the neighbors, they're just top notch. Roy, Emily and team were also just always a joy to interact with and are just genuinely and sincerely good people. We'd love the opportunity to work with them again in the future!

    Roy is very knowledgeable in the real estate market in Seattle area. He makes the right advice and…read moredecisions in listing our house. With his excellent work, our house is sold in 3 days after listing at a better price. His team is very helpful in facilitating the sales and offered a lot of help and services. I highly recommend Roy to be your realtor either in buying and selling your house.

    Sterling, Johnston & Associates

    Sterling, Johnston & Associates

    4.5
    (8 reviews)

    I worked with Kim Breen who did a fantastic job managing my rental property for the past 5 years…read more Did a great job vetting tenants - she always got dependable folks who took good care of my property. I highly recommend Kim - she's the best!

    I have listed my home with Asa Shigley of Sterling Johnston, and have been very disappointed with…read morehis representation as selling agent. As an out of town seller, Asa assured me he could find local subs to take care of some minor, cosmetic repairs; "afterall, that is what you are paying me for". It has been 2-1/2 months and these repairs have not been made. With these repairs incomplete our home has reduced appeal, and likely confidence, for buyers and their agents to visit a property with these simple cosmetic issues left unrepaired. Any honorable real estate agent would be embarrassed with this situation. In this hot real estate market, we find ourselves with an offer at 10% below asking price (mid-point of Asa's research value). As there is no buyer's agent, Asa has increased his fee split % since "I'll be saving money vs having to pay a full fee". I have balked at this, stating his failure to find subs to make these repairs and demanded a reduction of his fee to the typical split (stated in our contract), and to reduce it more if he fails to find subs to repair the work during closing period. In response, we have received a revised offer which includes in the sales amendment the Selling agent's increase commission, as well as having 0 days in the Seller's Right to Terminate (30 days typical). This will guarantee Asa and Sterling Johnston a higher, and undeserved , commission while providing me no protection from upcoming failure to perform on their part. I feel I am in negotiations with my own representing agent rather than receiving representation services I am paying for. I expect Sterling Johnston to perform their work as promised, and at the commission per our contract.

    IBA - businessconsulting - Updated August 2026

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