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    ITS Environmental Services

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Services - ITS Environmental Services

    Mold remediation

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    5 years ago

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    Bulovas Restorations Inc - Mold Removal Long Island

    Bulovas Restorations Inc

    (17 reviews)

    they were hired to boardup a home and do dry out services. The bill they sent to insurance company…read moreand what the insurance company paid are extremely off and now they threaten to lien home for the difference. Beware of them they pull up in fancy trucks and equipment at the end of the day your stuck paying them the differance to remove the lien off your home Because your insurance company only allows a certain amount and they over bill we know from experience. Beware

    I hired this company for emergency fire damage restoration and would urge anyone considering them…read moreto get a detailed, written quote first -- they would not provide one upfront. Response times were a serious problem throughout: it took many hours to secure the property after the fire and several days to send someone for the damage evaluation. Every subsequent step moved at the same, painfully slow pace. When they did secure the property, they used a different code/method than what they'd told us, and changed it without notifying us -- leaving us in the dark about how our own property was protected. The billing was the most troubling part. We were never given an upfront quote, and they did not disclose that they would be charging $35/hour per man for unskilled labor. For four men on site one day, that math comes out to roughly $1,100. The invoice we received was $5,000. I followed up directly with the company about these issues numerous times before posting this review. Their response was to call my concerns "uneducated" rather than address the pricing discrepancy or the unauthorized change to how our property was secured. If you're dealing with fire or water damage: get competing quotes in writing, and go with someone else.

    Rapid Restoration

    Rapid Restoration

    (9 reviews)

    I cannot say enough good things about Rapid Restoration in Plainview. After a broken central air…read moreconditioning unit in my attic caused a major flood in my home, I had no idea who to call or who I could trust. There are a lot of restoration companies out there, and in a very stressful situation, I feel extremely fortunate that I chose Rapid Restoration. They responded within just a couple of hours of my initial call, immediately stopped the damage from getting worse, and began drying out my home to prevent mold and further problems. From there, they handled everything. They removed all of the water-damaged materials and then rebuilt my home beautifully--ceilings, walls, insulation, electrical work, painting, flooring, and more. It truly was a one-stop shop, and the finished work was actually better than what I had before the flood. A special thank you goes to Mike, the foreman who oversaw the entire project. Mike was outstanding from beginning to end. He stayed in constant contact with me, often speaking with me every day, worked tirelessly to keep the job moving, and made sure everything was completed properly and on time. He was professional, responsive, knowledgeable, and clearly took personal pride in the quality of the work. At every stage, I felt like Mike was personally invested not only in the project, but in making sure I was happy and that as much stress as possible was taken off my shoulders. The entire Rapid Restoration team treated my home and belongings with tremendous care. They carefully covered and moved my personal property to make sure nothing was damaged, and they cleaned up at the end of each day as though they were working in their own homes. Even though Rapid Restoration is a large company with multiple crews and specialists, they never lost the personal touch. Even the owner of the company called me periodically to provide updates and make sure I was being taken care of on every level. They also went far beyond the physical restoration of my home. They helped take the burden of dealing with the insurance company off my shoulders by assisting with estimates, photographs, documentation, paperwork, and securing payment for the work. That was an enormous help during an already overwhelming situation. What impressed me most was that Rapid Restoration clearly takes pride in its work and operates with integrity. They are professional, ethical, responsive, and committed to doing things the right way. You can tell that they have a strong set of core values and that customer satisfaction genuinely matters to them. When this happened, I did not know who to trust. I got lucky and picked the right company. If you ever find yourself needing emergency water damage restoration or home repairs, I would recommend Rapid Restoration without hesitation. They turned what could have been a nightmare into a manageable process and restored my home beautifully.

    They were prompt, responsive and did an excellent job cleaning up my flooded basement and made a…read morevery stressful time much more tolerable. The workers were very friendly and attentive. My valuables were organized and packed in boxes (nothing broken). There were a couple of hiccups which they remedied immediately. Highly recommend.

    ITS Environmental Services - damagerestoration - Updated October 2026

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