Nutech are the best mechanics I've had. I've taken all my cars to him at this point and will always…read moredo so. All his prices are extremely reasonable and he doesn't force you to pay for services you don't need. He also takes the time to give you a full blown report and explanation for everything about your car. I've gone to him from simple oil changes to full blown 100k services and he always gets the job done without making me feel the pain other mechanics leave me with. He also warranties any service he does and stands by his workers. I appreciate Jimmy and team for working on all of my cars and my families. I highly recommend everyone to vent their cars to Jimmy. Or even do a user car inspection.

I just called this business about 2 hours ago and the impression I got over the phone was bad…read morecustomer service. Not sure who I talked to but I think they were having a bad day and took it out on me. I was trying to get some information about potentially replacing my 2006 Honda Accord's heater core. I first asked if they do this service which they do. I don't say the year of the car yet...then he proceeds to tell me it's going to be "thousands of dollars." I say ok and "I'm just calling around to get some different prices to see if it's worth it for me to do this service, since the car is older." He says "it's not me to tell you if it is worth it or not that's up to you" yes that's why I am calling to see what my options are??? I've been trying to tell him the year, make and model this whole phone call and he keeps talking over me and assumes and says "well I can't just give you a price over the phone like $200 and then you're going to come in shop and expect that price, you need to come in so we can get the accurate price" so it went from thousands to $200? I know it wasn't going to be $200. I say "ok I would like to give you my year make and model now and if you could tell me a price range for my information." He says "$700" and I say "ok not too bad" but then berades me that is not the final price once again. Then he says it's $90 just to check if it's even the problem when I already know this is the problem because my trusted mechanic checked it. Otherwise I wouldn't have called here. That is ok with me that this business policy is to charge for this check, I just didn't appreciate that he was rude to me over the phone and assuming that I wanted an accurate estimate right then and there with no information about my car. Then the cherry on top of it all was not asking if I had any other questions, and hangs up on me. Based on this customer service alone it doesn't make me feel like this business is genuine and I will not be servicing my car here.

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

What a disgusting person to talk to!!! No manner, loud voice, very bad attitude; sounds like I owe…read morehim money! I called and try to get a quote. He start yelling sounds like if I don't go there, then don't ask for anything! The worst phone call, worst service, worst attitude I ever heard in my entire life!!!! Why is this place even exist on earth!

I bring my TESLA MODEL Y PERFORMANCE have flat tire repair. I asked if they used "lift pucks" for…read moreTesla. Young man said "of course! we are professional service!"......and they charge $50 for a bacon strips instead of the plug and patch. Average shop will charge $40~45 for a similar service, i don't really care that few dollars difference as long as they do a good job. When it almost finish, I paid with Zelle $100 for 2 holes. After payment, i went outside the repair bay waiting for my car to be lower to the ground. GUESS WHAT!? there are no jack pucks what so ever, they LIE!! when i went back to my work, i take a look, i see the scratch and bent/dent around the chassis / frame !!!! i called them back right away, and they wants me bring it back to make sure it cause by their repair.....and told me just dent and scratch, no worry, no big deal!! They try to BS me and try to denied everything! Also when they put wheel back, they only used air compressor drive, i ask them what the torque spec for it, he answered 100 lbs......WTF?! TESLA cleared list is 129 lbs, i went to other place they also say 129lbs, it listed every where on internet. The repair guy said that way too high can not be true! Come on ......you call yourself a professional "TESLA" repairs ? i know more than you are as a DIY home garage guy. you don't even can left a car correctly and lying about your service quality? Shame on you and i would like to see how you get my issue resolve before I tell more people about this terrible experience i had. if you have a TESLA, bring somewhere else, not here @ KB MOTOR. Unless you like get your car damaged and waive your Tesla warranty.

Location is closed. Called the business number but no one picked up. We went because the business…read moresaid "walk in welcome" and we needed a quote for damage to our Tesla but when we arrived, there was no signage for the business. Called the number on the page, but no one picks up and went to voicemail detailing their business hours and such. No mention of the address or business location We asked a close by business and they mentioned they left about 4 months ago and mentioned they might have moved. Don't bother coming to this location as the business is no longer here

Tesla and Prius drivers this is the ONLY spot to go when you need work done on your car!…read more We had a suspension issue on my gfs model 3 and David was amazing at educating us on what needed to be done and what him / his team can do to help us and he did so quickly. Let us know all the routes we can take and always communicated to us what each part and labor costs (even included pictures of the what needed to be replaced and explained why) and always asked approval before moving forward with anything. They were beyond reasonable in pricing every step of the way and very well organized. We picked up the car and everything was done exactly as expected, the price was exactly what he had quoted us and what we had approved (unlike other shady shops who tack things on later). Much appreciated everything David did for us and already told any of my friends that have EVs that they need to go to this shop. Will be coming back in the future if we need anything else. Give them a try. Thank you, David.

I recently went to Puente Hills Hyundai to upgrade my lease, and after struggling with several…read moreother dealerships, this experience was a breath of fresh air. From the moment we arrived, Karim was extremely welcoming, patient, and genuinely willing to help. The process had not been easy elsewhere, but Karim immediately worked with us and made us feel comfortable throughout the entire experience. Sunny, who handled the pricing negotiations, also did an amazing job getting us as close as possible to what we were looking for. We understood that pricing would likely be higher since our lease wasn't over yet, but Karim and Sunny never hesitated to work hard and find us the best deal possible. Before coming here, we visited other Hyundai dealerships that quoted us ridiculous numbers and barely made any effort to help us. The difference in customer service at Puente Hills Hyundai was night and day. I actually got my very first Hyundai from this dealership years ago, and that experience was just as smooth and positive. Coming back reminded me why I chose them in the first place. I'm extremely happy with the level of service, patience, and professionalism from the entire staff. Everyone there is so friendly, welcoming, and truly cares about their customers. Highly recommend asking for Karim if you're looking for an stress-free car buying or lease upgrade experience!

Took my 2019 Elantra due to my engine using more oil then usual back in November of 2025. My car is…read morestill under warranty. Joey my service advisor explains to us that there is an Oil dye test that they can do to see if the engine is in fact burning more oil than usual. We agree. Pay $100.00 and am told to bring the car back after I have driven it for 1000 miles. Once I reach that point a combustion cleaning will be done and then I need to drive for another 1000 miles. Once both test are complete the results will be submitted to the warranty department to have them approve a new engine. Ok great. We take it back after the first 1000 and I'm told I need to leave the car for a couple of days. "Ok no problem I can make arrangements" After 3 days I call Joey. He states the warranty department hasn't gotten back to him about the combustion cleaning. I explain to him at that time you did not tell me that the 2nd half of this test needs any type of approval you made it seem like it was part of the test as a whole. He apologizes and asks to give him a couple of days. At this point I need to borrow a car. Another week goes by with no communication I have to keep calling him for updates. After 1 week of me and my fiancé contacting him, He then states that the warranty department wants more service records but with photos of My odometer to confirm the miles of my last 3 oil changes. He cannot explain any further than that. I don't know of any mechanic that takes photos of every cars odometer when oil changes are performed. The warranty dept denies my claim, but joey states that if I like too, I can contact them and see what info they would like. I call the 1-800 number its customer service??? Come to find out there is NO direct line for the warranty dept. After about 1 month of going back and forth I am told to find photos of the miles of my odometer to show "proof" that my oil changes were completed on the date the receipts showed. I find the photos. I call Joey, explain that I have the photos the warranty department asked for. He asks for me to email them to him. I do so on 2-27-2026. I call one week later and again no updates no info. A little more than a MONTH goes by and nothing has happened. After contacting Joey every week, he gives me the same update "hi still haven't heard anything back". He again advises me to contact " the warranty" dept which again is customer service. I call and give the info to a man named Parth. I explain the whole situation from the first visit in November to now. He calls me back 1 week later and states that the request with new info HAS JUST BEEN submitted on 4-3-2026 by Joey. I'm furious and disappointed at this point. 6 WEEKS!!! have gone by and I'm thinking that all of new info has been submitted but it never was and I don't think it ever was at this point. After another 2 weeks I contact Joey again , he states my claim has been denied. I then email Parth in customer service, he calls me back and states that info is wrong that my claim is still pending. WHATTT??? Parth assures me he will do his best to get all the info the dealership to assist me. I explain to him at this point I only want to speak with him and The Service Dept manger (who by the way never called with any info or updates). After another Month, I get a "your claim has been denied by the warranty department due to neglect". Complete BS I have all of my services records since my first Oil change on my car. I have every from oil changes to brakes and everything in between. I do not believe that any or all of my records were provided to the warranty dept at Hyundai. This has been nothing but a nightmare since November of 2025. Joey was worst. No customer service, no communication, no compassion, and full of lies. In my family we have purchased 4 Hyundai's from this dealership in the past 6 years. You'd think they'd have some more respect for their customers. Unfortunately, that is just not the case. If I could give any one advice. Go to another dealership for assistance and Don't go to Joey. The warranty's they promote are just a smoke in mirrors type of deal. We do our part, complete they monthly payments for x-number of years and when we need help the warranty Is not there to assist us. This experience has so disappointing, I wouldn't wish this frustration on anyone.

First time here. I was looking for something nearby to pass time and I stumbled upon this place…read more There was an attendant who assisted me. They told me there were 3 different prices to choose from. I selected $19 one and she took care of everything; pushing buttons and whatnot. It is a self service lot, so the car ports were all full. I saw people bring their own cleaning supplies and utilized the car ports to detail their vehicle. I didnt want to wait for a spot to open so I left. I thought it was painless and easy to understand. The only part that kinda gave me anxiety was at the end. It didnt really tell me when to put my car back in Drive, but I put it in drive as soon as the last machine went passed my visualization and felt a bump. If I were to add a suggestion, give us a sign when to out the car back in Drive.

Tried this place out on a whim because it rained recently and my car got dirty. Does NOT clean car…read morewell. It really just spread the dirt around and did not dry the outside at all. Probably better just to wash your car yourself.

Called this shop to get a quote for a basic oil change on my Jeep Wrangler and was honestly…read moresurprised when they came in about $100 higher than the dealership. When I asked why it was so high, they mentioned it included some kind of "warranty" with the oil change. That didn't really make sense to me for such a standard service and felt more like an upsell than actual value. I'm all for paying a fair price for good work, but for something as routine as an oil change, I expected pricing to be at least competitive with a dealership...not significantly higher. Ended up going elsewhere.

I brought my car to OC Automotive Diagnostic to repair a busted headlight lens. From the start, the…read moreexperience wasn't great--the front desk staff had a dismissive attitude when I first dropped off my car, which already gave me a bad impression. After the repair, I noticed that my headlights were dim while driving at night. When I checked under the hood, I found that one bulb wasn't plugged in correctly and the other wasn't installed at all. It's frustrating to deal with this kind of sloppy, careless work, especially on something as important as lighting for nighttime driving. Between the poor quality of the repair and the lack of professionalism at the front desk, I won't be returning and can't recommend this place to others.

No BS...I highly recommend hiring Shaw. His wiring is as clean as it gets. My FJ looks stunning…read morewith the new lights. There were some known complications with the jimmy-rigged wired headlights that the previous owner had done but Shaw took care of it. He also made sure the headlights stayed snug as the old ones kept popping out. The price of his services was well worth it. 10/10 would recommend his services again.

I've had my headlights "restored" a couple of times at car wash places. Every time it would look a…read morebit clearer but still yellow and hazy. But it would get cloudy faster than before. I almost gave up on getting my headlight restored and just replaced it with an aftermarket headlight on eBay. I found Shaw and he said getting a new headlight was not necessary. Less than an hour later, my car's headlight looked brand spankin' new. He also upgraded my lights to LED. Super cool guy. Well worth the price, trust me. Don't get your headlight restored at any car wash places. Come here and he'll take care of it.

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

Avoid This Shop - Deceptive Pricing and Shady Billing Practices…read more I was ready to do both repairs with them until the sketchy behavior started. Initial estimate: $1k-2k (rear) + $3k-4k (front). After $100 inspection, jumped to $5.3k (front) + $2.9k (rear). Red flags: David insisted $600 trunk repair "wouldn't be good enough" for my Tesla lease, pushed $2.9k replacement. After they missed bumper damage ($600), he suddenly said repair would "look just fine" and offered to "make it even at $2.9k." That's $1,200 worth of work for $2,900--when I asked for itemized invoices, he refused and ghosted me, claiming "system doesn't allow it." At pickup, they handed me an invoice for $4.1k. Then printed a SECOND invoice--same $4.1k total but R&R costs, labor, and parts had shifted by hundreds of dollars, plus a mysterious $1,322 "discount" we never received. How do line items change while the total stays identical? Called my mom (an accountant) to review. After nearly 2 hours of them insulting her for asking legitimate questions, they claimed it was "accounting between two shops to avoid double-taxing our deposit"--ironic since they offered $300 cash discount to dodge taxes. Staff contradicted themselves: first said OEM part (explaining scratches), then insisted it was "brand new" when questioned. Found a PDR specialist who did the rear for $600 (vs their $2,900)--excellent work. Also: they're NOT Tesla-certified despite advertising "certified Tesla technicians". Avoid.Avoid This Shop - Deceptive Pricing and Shady Billing Practices

Excellent. 5/5 stars…read more I needed my 65 inch TV mounted above the apt fireplace and a clean raceway to hide the wire and Tony & team NEO Installation got the job done within 30 min or less. Communication for a quote & date for the job were very reasonable and professional. Highly recommend and will do business again in the future.

Review long time coming…read more Installed a TV mount to my chimney fireplace and it's rock solid. Had all the right gear and the right anchors to support my 75" TV, which wasn't made to be the lightest. Put down drop cloth and cleaned along the way. Had a helper to split the work and get the job done fast. I did t have to lift a finger. Provided some good advice on placement and AV design. Although my needs were basic, they seem knowledgeable in setting up full blown home theatre systems. They were responsive even though they were busy going from one job to the next. I guess when you're decent at your job a lot of folks hire you. I would use them again in the future.