Rude, snobby staff. My wife was returning in-soles that didn't work, for store credit. Clerk…read moreattempted to lie to her and say there was a 2 week return policy, even though the receipt did not indicate that. She said things like "You just couldn't find the time to get here sooner?". She eventually said shed would "make an exception". The woman we talked to when buying them was super nice and helpful. Maybe it was the person that happened to be there or maybe they are only nice when taking your money.

I came here to buy running shoes, and the woman working was very helpful and friendly. They had…read moreseveral great options, and the woman was very knowledgeable and helpful when I was making my decision. Would definitely recommend this place!

Does a good job. I had my leather garden tool belt fixed. Just the one person working there, so…read morethere may be delays.

Sole had to be raised 3/4 of an inch and he did a very nice job plus i took the shoe in late…read moreTuesday and got my shoe back Thursday morning.

Poppy was wonderful to work with and did a fantastic job reupholstering an antique chair seat-looks…read moreamazing. When a target bag seemed to have transferred part of its white to the seat, she was happy to redo it for no extra charge(didn't have to as the marks disappeared) great experience!

Poppy did an awesome job re-vitalizing the cushions on our leather sofa! Her estimate of how long…read moreit would take as well as the cost was right on. She contacted us with small changes as she saw them in working on the project and it came out great!

My daughter and I made sure to stop here after reading the reviews. We picked up 4 purses; a top;…read moreand flower earrings. I'm most excited about the practically new "Travelon" RFID cross-body bag I got for $15. A really great deal. Our cashier was a lovely young woman in a yellow dress. We had a nice conversation. She was helpful, informative, and kind. What a great experience coming to this thrift shop. Will return when back to Ithaca.

Fantastic selection and prices! The layout is a little unusual, as the boutique is located in a…read morehouse and so items are located in different rooms and clearance is upstairs, but it grows on you. The items (only women's clothing) are high-quality but so affordable, there were suit sets for $12 and I got a thick Banana Republic blazer for $3 because it was on sale. And the service is lovely, the workers are very kind and friendly! So glad I finally took the time to check this place out, as a friend recommended I do.

Excellent tailoring. We've used Hage for decades and always found them to be experienced, careful,…read moreand pleasant to deal with.

The tailor is excellent. Recently she's worked on everything from a chair cover with a very thin…read morematerial, and fixed it with material on a matching pillow to a pink jacket that had started unraveling when I caught it on a door screen.

By and far my favorite shop on the Ithaca Commons. Though I don't often have the paper to splurge…read moreon fancy stationary (pun intended,) I enjoy browsing all the beautiful and interesting things they have in store. Pretty letterhead, handmade greeting cards, and wrapping paper that could double as art are all staples in this shop, but they also carry a shifting stock of boutique gift items like (amazing smelling) perfume and candles, jewelry, books. A very unique store with lots of high quality products at different price points, so that everyone who enters is bound to find some sort of treasure.

My quest for quality at a fair price led me to Mockingbird Paperie... I even price matched with a…read morelarger well-known stationary supplier here in California and Mockingbird Paperie offered better prices so I knew I was going to get a good deal. What I wasn't expecting was to interact with such kind and generous individuals. My experience with this shop has been nothing but stellar. Their selection is wonderful and the website was easy to navigate. The staff was friendly and helpful when I called with some questions. My items arrived all the way to California packaged with care, everything in perfect order. I will definitely be back, and my only regret is that this isn't my local shop. But it's definitely one I have added to my list of places to visit.

Great place to donate your older items. Great place to buy books and movies and cds. Great staff.read more

For the last hour that they're open, they announce how many minutes until they close over the…read moreloudspeaker every 10 minutes, rushing people to finish shopping and get up to the register. Completely unnecessary. They closed at 4:45 and shut the lights off to the entire store at 4:40 while people were still inside. There were a couple leather jackets up front that were priced $250 each which is absolutely insane for a thrift store