I've only been a buyer and, for that, I'm a fan…read more The first time, I bought a chair and it was a quick transaction. They emailed me when I won and sent an invoice to be paid online. Afterwards, I made my appt for pickup and it went smoothly. Today, picked up my two items for an auction that ended yesterday (very large art piece, shelves). This pick up was at their Slaters Lane location and it was just as quick. The staff there is super friendly and the employee who helped me put the pieces in my car was the best! Will definitely bid again.

Jennifer at the front desk is always helpful and the crew guys are so efficient, they deserve good…read moretips!

Came here to sell some jewelry. Someone was able to help me right away. They took my id and…read moreinspected my jewelry. Office was overall clean and looked professional. They gave me a check. There was parking in the back of the building, but it was easy to get to.

Called on phone to see if walk-ins were okay (they are) - right off Richmond Highway in a plaza on…read morethe 1st floor with plenty of parking. Nice Lobby with seating area and walk-up window/counter with chairs. Friendly young lady greeted us and she handled the whole transaction from start to finish. We cleared out a jewelry box and had a hodgepodge of gold items (rings, necklaces, mismatch earrings etc.) She quickly determined what was gold with a magnet (did not know that was the process) she then did a couple things to further determine which items were 100% gold. She weighed the final stuff that made the cut, and made a reasonable offer. We walked out with a check. Easy process with no issues. We never did this before so not sure what to expect, overall very easy, no stress and seemed like a fair transaction.

I found ez Downsizing through my neighbor, who would frequently show me the great items she had won…read moreat their auctions. Curios, I tried bidding myself and I've been a regular buyer ever since! NO other estate sale company compares when it comes to efficiency, honesty, professionalism & integrity. I can be in and out in 10 minutes when I arrive for a pick up, as their staff has most items already consolidated for each customer. I have NEVER experienced this level of efficiency anywhere else!!! I have tried several other estate sales over the years and it was a given that I would have to waste half or most of my day, just waiting for someone to track down my purchases, often not finding them at all. Since finding ezd, I have not gone back to any other estate sales because no one else even comes close to this level of service & speed when you go to retrieve your items. All of their staff seems to be thoroughly enjoying their work - they are enthusiastic, helpful, super knowledgeable and actually care about their customers. Their customer service alone deserves a 10 star rating because it has been a truly exceptional experience every single time! You can even reach a real person when you call, which by itself, is extremely impressive nowadays, in my opinion. Please keep up the amazing work you all are doing!

TL;DR Poor up-front communications, hiding the fact that they went on vacation while our auction…read morewas active, suboptimal policies only on our auction it seemed (red letters on our auction, unlike others, saying things like DO NOT BID IF YOU CANNOT COME DURING THIS WINDOW OF TIME), over-promising and under-delivering, once auction started they stopped communicating altogether and just sent the payout and moved on. They also listed items that were literally part of the house, which we luckily got them to remove in time. The positives: I will mention they did it at short notice, and they waved the $3500 fee to do an online auction. They combined our auction with other auctions to increase the bulk of the auction. Those things we appreciated. And, in person, his wife was nice and I tried to keep things moving to respect her time. But, the actual sale execution had some flaws. The situation: Needed to clear out an estate to sell a house, but was left with too much furniture. Most of the other stuff got donated (and was literally trash). Many other estate-sale people turned us down. The experience started when we discovered "ezAuctions" was out of business. Then our agent mentioned "ezDownsizing" .. In this estate there was a $20000 bedroom set (retail, 1980s, vintage Ralph Lauren), where just one of the pieces had recently sold on ebay for $8000. Most of the other stuff we knew was not that valuable. I was very skeptical. Guy on the phone who called us back (Clay? Brian? No idea...he was The Husband) .. very pushy, said we had only 1 day to "fit it in", and also said exactly what we wanted to hear. "You've got an auction with $6000-8000 dollars easy, maybe even up to $12000 but I don't like giving numbers" ... well, he was way off. The entire auction netted $4k, and we got 60% of that, minus some odd fees that they tacked on that had to do with "no sale items" which I still to this day do not know what we paid for but it added up to another $108 we owed them. His wife arrived and asked us "not to be there" when they took pictures. I get it, people probably tell meaningless stories about the items. It's probably super annoying. Still, it meant they made mistakes by listing parts of the house that were not to be sold at auction, like the whole house central vacuum, and light fixtures. Probable reasons it didn't do well: house was far away from any nearby town and had a Friday afternoon 2 hour window for pickup. This was a bad oversight. Needed a Saturday pickup window. Also, they went on vacation while doing the auction. They stopped responding to our texts and messages. If you just want stuff "gone gone gone" this is a company that will do that for you. If you want to get some value out of it, consider other options. I had been given a 50% off rental for a truck and should have driven it to Everything-But-The-House in Columbus, where the auctions are taken care of in a warehouse and the commissions are way less. (its a sliding scale where higher priced items have less commission!) 40% commission across the board: meaning on anything that sells for more than $1. And yeah, things sold for $1. There's no way to do "reserve" In Pittsburgh, there is a similar service called Hostettlers Auctions (or something like that). I think they use the exact same software. One thing about the Pittsburgh auction house (unrelated company) is that in the fine print they say they actually bid-up on items that are not selling for much. For example I bought through them 10 radios and in the last moments they "bid up" the radios to get more value out of me. I didn't love that they did that, but now that I've been on the other side, I would have appreciated it if they had that sort of service. I had put some stuff into the sale as well, and after I gave them $4000 worth of functional equipment and got $125, I regretted it. I should have also taken my stuff to Columbus instead of to them. What a waste. Even though I explained everything worked and came with spare parts to replace everything that could possibly break in my 3D printing lot, for whatever reason they wrote "UNTESTED MAY NOT WORK" on my auction listings and there was nothing I could do or say to stop it. Just some tidbits: $1200 worth of Snapper XD pro-grade lawn care equipment sold for $17 $2000 worth of 3D printing equipment sold for $200 $20000 Ralph Lauren Safari 3-piece bedroom set sold for slightly less than $2500 (mahogany matching bed, wardrobe, 21-drawer chest) $3600 curved glass antique vintage tiger maple china cabinet sold for $131 .. I had removed the shelves and for some reason they wrote on the listing "May have to take back off to put shelves back in" but that's definitely not the case. Again, no way to correct it. May have affected sale.

I recommend Accredited Jewelry Appraisal for jewelry appraisals because the husband and wife are…read moreknowledgeable, professional and friendly. They finished my appraisal within a week and provided an approximate replacement value for insurance purposes. The report began with a letter, included descriptions of items appraised and a glossary. Pros Accredited jewelry appraisers Knowledgeable, professional and friendly staff Detailed appraisal report Visitor parking in parking lot Located across from police station Cons Expensive ($300 for appraisal of two rings for insurance purposes)

I took many pieces to be appraised thinking I was sitting on a lot of potential money. Sharon was…read morevery kind and told me that although the items were genuine at this point they weren't really worth having appraised because I wouldn't get that much. She didn't take my money to have the appraisals. I did go to a jewelry store and they only wanted the gold, no gems. She was right.... Moral of the story is don't buy jewelry as an investment - only gold. ;-)

Wow, wow, wow ...what a rare find! Martin Fuller appraises custom jewelry same day and his staff…read moreare the best! Kendrea and Miles are extremely thorough and precise with gathering all the documents needed to get you a top tier appraisal for your jewelry. Martin is rated number one in Tysons VA from literally everyone I spoke to at NAJA (national association of jewelry appraisers) and I see why!! He is extremely admired due to his stunning value he adds to NAJA!! And be sure to meet his ambassador BOB; the beautiful mini golden doodle!!

This is the type of profession that you forget exists until you have need…read more We were so pleasantly surprised with the staff at MFA. The honesty, helpfulness, knowledge and kindness was wonderful. True customer service at a reasonable price. This level of expertise and experience is hard to find and worth every penny. MFA came highly recommended and I now see why.

Prime Auction Solutions, Anne and Team are remarkable...Talk about a Lady that is "on point". Anne…read morehandled unforeseen details for me that I never expected. She gracefully walked through any "blips on the radar" that came up. Goes above and beyond! I would not hesitate to procure there services in the future. I look forward to dealing with Anne again.

As promised they have initiated a refund and arranged for a return of the items…read more As I wrote in the previous update, they indicated they were unaware of the defects due to the volume of items they process. I understand mistakes can happen and greatly appreciate their resolution to the matter as well as their professional handling of the service recovery.

I went to an estate sale they were running and they did such a fantastic job! As a consumer, I was…read morepleased how fair they were. I saw people trying to haggle over every single item, which they didn't go for, but were willing to negotiate on some items. They seem like a very professional company and I would recommend them to both families in search for a reliable company and people at estate sales.

I had a similar experience to the other reviewer (David). The trend I see is that if you stay in…read morethe area you have a better experience. Nina did struggle with communication and often didn't appear at the time she committed to and was not reaching out to us about next steps. She didn't do any of the staging or work to prepare for the sale. Nina explained that she normally only does that for sales where she expects to net $10,000. Wish I had known that before starting to work with her. We continued with her because we were in a hurry to sell our home under the rising interest rate conditions. We did all the work of moving things around. She did sell a lot of our furniture and I don't really know if it was a fair value as we had tried to sell some ourselves and didn't have terrific luck. Basically no one wants your stuff and we had very nice stuff (Crate and Barrel and Pottery Barn furniture) which did sell during the estate sale. When our patio furniture was moved to another house for a sale she said the movers charged $30 an hour - but she charged us $125 after saying she would split it with us. There was also no closing report for that sale so we didn't know what it sold for although she gave us some money. More troubling was that there was very little accounting of what was sold. The 'closing report' turned out to be a photo of a piece of paper with some of the major items on it - but nothing else. While I realize used furniture is not worth much it was disconcerting to work with a company that had so little accounting or reporting. Nina also took awhile to distribute the funds to us - over two weeks. Contractually that is allowed but again why so long and no closing report except for a phone photo of a piece of paper and for the first sale only - none for the second when she took our furniture to another house.

My experience with the McLean Furniture Gallery was outstanding. Unfortunately, there are few…read morefurniture stores where one the the opportunity to see and try out a variety of upholstered pieces in the showroom. As I was interested in family room furniture, it was imperative that I was able to see it and sit in it to determine if it was comfortable and a good match for my needs. MFG has a large showroom with beautifully executed groupings of furniture, including a wide range of styles and prices. Rick Harvey, who is the merchandise manager and senior designer, is extremely knowledgeable and has exquisite taste. Not only does he have these sought after attributes, he can also source any brand of furniture, regardless if it is one of the brands carried in the showroom. It's also important to note that MFG matched a price that I had obtained at a "discount" showroom. Prior to going to the MFG, I went to four different area furniture stores, none of which came close to the quality furniture that I saw at MFG; additionally, customer service at those stores paled by comparison. One of the stores had quite a large inventory in a warehouse type setting, but there were no furniture groupings; the fabrics on the upholstered pieces were so "unusual" that it was difficult to visualize what another fabric might look like; and the salespeople were not particularly knowledgeable and were certainly not designers. MFG is one of a few small businesses that sells great furniture which is made in the United States; it is part of a dying breed of fine furniture stores which offer full services, particularly in the Washington metropolitan area. I worked with Amina, who was very professional, who provided a variety of choices for my consideration, not just high end. Rick, as I mentioned previously, helped me feel very confident in my selections. He has a vast familiarity with design, vendors, and fabrics; he is easy to work with while being the consummate professional. My leather chairs are gorgeous, very stylish, arrived ahead of projected delivery time, in perfect condition. Admittedly, I was a bit reluctant to go to MFG after reading some of the online reviews, but I was thrilled with my experience and would highly recommend MFG to others without hesitation.

I think I have left a review for them before but we keep going back; not just for new furniture but…read morefor little things like a tiny side table or reupholstering something we inherited. Rick is just amazing and patient. We reupholstered a family heirloom and he walked us through the fabric (sure they dont make a ton of this) and suggested some double piping which made the piece pop. Wen to pick it up last week, and it looked stellar. He has made our whole house look amazing!