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    iTEK Communications

    2.8 (17 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - iTEK Communications

    Home theater calibration

    Home theater installation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    TV mounting

    iTEK Communications Photos

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    HEADS UP: TOTAL RIP-OFF! Don't trust these guys! They put in some shoddy recessed and accent lights that don't do what they said (can't control the lights, colors not working ...). And guess what? The lights broke down in just a week. Now, they're ghosting my calls, texts, FB messages, and even blocked me on social media. Seriously, go somewhere else and save your hard earned money . UPDATE- Rephrased in a less formal tone: Funny how I drop a review and now the owner hits up my phone. Just to clear up some stuff after the owner's response: - Yep, you guys did have to come back 'cause those lights went kaput after just a few days. I've got a bunch of messages I sent about it. - Those lights simply fail after the install . Even after y'all "fixed" them, they were still dim (like they're some cheap knockoffs) and then you tell me to buy more? Which I did . Seems shady. - I did call, text , and sent message on FB that were "read" but ignored for weeks. A true definition of a SCAM - And nope, your below statement about me being "blocked" from your FB page for simply leaving a review/comment on your posts (because you have reviews disabled , of-course) is simply not true. You guys have blocked me from your page I will stay vocal to make sure no other victims fall for your shady practices

    RUN FAR FAR AWAY !!!! If I could give 0 stars I would. Long review alert but you will thank me later. This review will be very thorough just in case this "so called company" wants to reply back with LIES!! On July 8, 2022 I had outdoor cameras installed by ITEK Houston. On July 10, 2022 I could not login in on my app on my cell phone to view cameras. I kept receiving an error message of username or password failure when I know I had the correct username and password. I was told by ITEK that it was my internet connection problem. So I rebooted my modem and everything seems fine for only a few days before I received ANOTHER error message. This time the error message was different and stated "Device may not be offline". This message come and goes so the cameras only worked when they wanted to. It was very inconvenient especially if I'm away from home or out of town. I was basically playing Russian Roulette with these cameras that are not cheap. Everyday is a risky gamble game wondering if these cameras are going to work or not. So I called and advise ITEK of the problem. They never picked up the phone only text . So they advise me to resetting the WIFI router , unplugging it for 5 seconds and then plug it back in- nothing work I still ended up with the same result. They was so quick to blame the router when my wifi is fine. All my other devices operate fine on wifi just the cameras did not. Then they had the audacity to say they will charge me $99 if the wifi name is changed. Granted one month later someone came out just to troubleshoot. And guess what? Risky gamble game again. So I have been telling them about the same issues and sending videos for months. They told me that will hard wire the system. Once they came back to hard wire the system. I asked them what I am I to do if this happens again? They ensured me that it will not happen again. Well not even a month later and indeed the cameras are still giving the same result and not operating. Now they are ghosting my calls and ignoring my text messages . I have left voicemails and tried every way possible to get in contact with them. And nothing -no reply or response So do yourself a favor and go it a RING camera system from Sam's or Best Buy. You will be better off as far as product and money. ITEK should be ashamed of themselves . And My cameras are still not working. So here I go having to revise my whole camera system. Below is a photo of the error message I have hundreds and even screenshot and sent to ITEK Houston. I have been having issue with their installation and product since day one. Run FAR AWAY FROM THIS SO CALLED COMPANY PLEASE !!!

    We love our spot lights from ITEK. We found ITEK on Facebook and liked their packages offered. We were looking to lighten up our front of the house and we got exactly that. Getting in contact thru Facebook messenger was super easy and the appointment was confirmed within minutes. On the installation day Louis was just fantastic. Arrived on time, explained what he is going to do and went on with his work. A couple hours later he was done. Great workmanship, clean work. Excellent. Our light choice was 5000k (daylight) which can manually turned on or off thru the smart phone app or as we choose a pre-set timing. We love the experience beginning to end and highly recommend ITEK.

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    3 years ago

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    5 years ago

    Great job on security cameras as well as over the air antenna. I would definitely use them again.

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    2 years ago

    they installed my light about a year ago great services ...the technician were knowledgeable and friendly..

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    7 years ago

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