We booked the "Colosseum Dungeons & Ancient Rome" tour. Based off of the description, while in the Colosseum we were to see the stage, dungeons, and "end your visit on a high note from the Colosseum's third level. Long closed to the public, this was the nosebleed section, deemed for only for women. Yet two millennia later, you will have a VIP seat for taking in the entire Colosseum. An imperial view at its best!"
Well our tour guide never took us to that third level. When I questioned her about it she told me I "booked the wrong tour," "it was impossible to see that much in three hours," and "I'm not lying to you."
I took her word for it and figured I just selected the wrong tour at check out. However, when we got back to the hotel and looked into it I DID book the correct tour and she just didn't bring us up there! I do not know if this tour guide just didn't care or if this company is intentionally misleading people, but I am very disappointed because that is one of the key reasons I chose this tour.
On top of that, when we went to the Colosseum we expected to hear about gladiators and the events that took place in the arena. Instead, once we got inside we heard about water and the drainage system! That's all our guide talked about - how aqueducts work. She also only pointed out the drains when we were in the dungeons. Nothing about the animals that were stored here or the gladiators that waited to fight - just "look at this drain," "look, another drain!"
Don't bother with this tour - we passed multiple other tour groups and from what we overheard their guides saying we would've been better off with one of those companies. read more