1. Italgranite

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North Royalton, OH

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Services - Italgranite

Home interior design

Countertop refinishing

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The lingering dust after attempts at cleaning.
Tracey P.

Hello. I just want to let you know about some concerns I had with my countertops installed on Wednesday. First, neither one of the installers were wearing masks. I get it it's hard while they're working, but neither one even had a mask on to walk in my house. And I know the one did not get the vaccine, because he told me. I just think it's a little presumptuous to assume I'd be ok with that. And neither one introduces himself, I have no idea what their names were. I also think they need to warn/educate people about what a mess they would make. They did not block off, with plastic nor sheets the doorways to the kitchen. I spent the rest of Wednesday evening trying to clean just so I could breathe. And spent the majority of today, cleaning again. I had my dining room set up as my make shift kitchen and everything in that room, and the rest of my house had an inch of very fine dust on it. I have to wash everything, multiple times. I have bad dust allergies and I still can't breathe in my house. Also, the installers didn't want to install my drop in sink. I was not told that would be an issue. The installer asked me if I wanted to do it. What am I paying for? I didn't say much on Wednesday cuz I was home alone. Also, they asked my exterminator to assist with setting the big piece of stone. He happened to be here when they arrived. Also, hours after they brought in all the pieces they left my front door propped open. I didn't realize this right away because I was down in my family room, trying to stay out of their way. Not only was I freezing, I'm still killing the flies that got in. I contacted the company and was told "everybody knows there is going to be dust" then she told me to hire a cleaning company. This was the first time I ever had countertops installed. I knew there would be some dust, but I figured they would somehow block off the kitchen so that the dust would be contained as best as possible. I told the woman that on the phone and she said that they don't do that and that "everybody knows that". No, not everyone knows that, if I did I would have bought some drop cloths and hung them myself. I still can't get everything clean, my kitchen window screen is supposed to be black, but you'd never know it.

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Earla's Furniture & Design Center - "Duchess" collection sofa with down seat cushions & silver nailhead trim. Available in your choice of designer fabrics.

Earla's Furniture & Design Center

(9 reviews)

I don't think that i could tolerate a customer as indecisive as me. I have been working with…read moreCheryl and she is not only very patient and helpful, she's even texted me about furniture, etc on her days off. Who does this? I'm finally getting the furniture i bought so far get delivered next week. I still have a few more pieces and I'm hoping Cheryl will still tolerate me. Follow up after furniture is delivered. Ok. I just had my furniture delivered and i LOVE it!! Beautiful. Well made. I'm so happy with the furniture, the people, the customer service, absolutely everything about this experience has been outstanding. Thank you Cheryl. You're a saint!

The only place to buy furniture and accessories. We're in our 60's and have purchased furniture…read moremany times but mostly at large furniture stores, never again only Earla's. Heather and Kenny have helped us replace our living and dining room bad choices with amazing new furniture. They are professional, definitely helpful in making design decisions and take the time needed to make sure you are happy with your new choices. The best quality and prices I've ever found. We started out with end tables, then lamps and keep going back. Just purchased new living and dining room yesterday, so excited to get them. If you don't find something on the floor in the colors you want, they have a wall of fabric room to choose from. I can't say enough wonderful things about Earla's. Just go look around you'll go home with something unique and a quality item.

Italgranite - interiordesign - Updated October 2026

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