Purchased call my kitchen cabinets great service, Joan was very helpful with everything including…read morethe designed. It is worth the extra money for them to come out and do all the measurements. I had the cabinets now for over a year all in great shape. I recommend to get a good installer. Nelson

Purchased bathroom cabinets and granite countertops and backsplashes in August 2022 from Cabinet…read moreand Stone International. I had worked with them before for kitchen cabinets and countertops and was satisfied with their work. They gave us a great price for the bathroom cabinets and countertops, so I purchased and scheduled a date for measurements for the installation. Their installers came out to measure, but did not notify us that a couple electrical outlets needed to be moved up a couple inches to allow the backsplash to be installed. When the installers arrived a week or so later, the last backsplash could not be installed due to the fact that the electrical outlets were in the way. So I hired an electrician who came out the following week and moved the outlets - that was early September 2022. Here it is today, January 11, 2023 - more than 4 months after initial installation, and Cabinet and Stone still has not finished the installation I paid for. After several calls, texts and emails - and several promises from them that someone would come to finish the job, they still have not sent anyone to finish. I finally had to hire someone else to finish the job that Cabinet and Stone International apparently refused to complete.

Are you looking for the best prices, product selection ,installation and red carpet treatment?…read moreClassic Stone Gallery was an awesome experience! I had countertops and backsplash replaced in my kitchen and master bathroom. I shopped at several places before deciding on this family owed business. Everyone who sees the workmanship and quality is impressed!!

These people are liars. They told me the stone I'd chosen for my countertops was marble and had a…read more10 year sealant. Water left big ugly stains. I was afraid of sitting a glass f water on my countertops because it left ugly water rings. They over charged me and lied about the product. Unforgivable. DO NOT use these people.

I have used the Carpet barn for almost every flooring need we have had for the last 15 years. Atari…read moreand Richard have always gone above and beyond to accommodate our schedule and to get us a great deal. They have installed high end Brazillian Cherry floors to vinyl and everything in between and we have always been happy. If you need flooring call these guys, what they lack in size they make up for in great service. Eric Baird Baird Realty Group

Dispute Statement - Carpet Barn…read more This dispute concerns carpet installation services performed by Carpet Barn for my home in Odessa, Florida (Home #2). On February 9, 2026, my wife and I purchased a new home in New Port Richey, Florida (Home #1). We hired Carpet Barn in Tampa, Florida, to replace the carpet. Pat handled the sale. We selected a carpet that was in stock and specifically requested their best carpet pad, which Pat described as an 8 lb pad. The total price was $3,700, and the installation was completed without any issues. Because we were very satisfied with that experience, we later contacted Pat to carpet our home in Odessa, Florida (Home #2), which we were preparing to sell. We selected a less expensive carpet than we had installed in Home #1 but specifically requested the same 8 lb premium pad. Pat initially quoted $6,500. Since we wanted to delay the project while catching up on other expenses, my wife returned the carpet sample. During that visit, Pat offered to reduce the total price to $5,900, stating that business was slow. Before accepting the offer, I specifically confirmed that we would still receive the same premium 8 lb pad used in Home #1. Pat confirmed this multiple times. She also confirmed that the quoted price included all taxes and fees. Approximately one week later, after confirming again that the premium pad would be installed, I placed the order. Pat initially requested a $1,000 deposit, but later agreed to accept $500, which I paid by credit card. A few weeks later, Pat called to schedule installation. Before the installation, I again confirmed that the premium 8 lb pad would be installed, and she again assured me it would. After installation began, Pat informed me that Carpet Barn had incorrectly measured the house and was two rooms short of carpet. She stated that additional carpet had been ordered from the same dye lot and would be installed later at no additional charge. Despite the project being incomplete, she requested the remaining $5,400 balance, which I paid by credit card. The measurement error delayed the sale of my home. When I inspected the installation, I discovered numerous problems: The installation quality was significantly worse than the work performed at Home #1. The installers damaged multiple door casings and trim. Black handprints were left on freshly painted walls. Numerous carpet seams throughout the home were highly visible. Carpet had been unnecessarily pieced together in multiple areas. Most importantly, Carpet Barn installed a lower-quality carpet pad instead of the promised 8 lb premium pad. Because two rooms had not yet been completed, I was able to compare the installed padding with the new padding later installed in those rooms. The difference in thickness and feel was obvious. The pad installed throughout most of the home was not the premium 8 lb pad that I had repeatedly requested and been promised. I immediately contacted Pat and explained all of these concerns. She insisted the pad was the same, despite the obvious difference. I told her I believed this was a bait-and-switch because I had confirmed the premium pad multiple times before agreeing to the purchase. I also requested to speak with the owner on three separate occasions. Each time I was told he was unavailable, and although I requested return calls each time, the owner never contacted me. When the additional carpet finally arrived, different installers completed the remaining two rooms. Those installers used the premium pad that I had originally requested, and the difference was immediately noticeable. However, the carpet color in those rooms did not match the rest of the house, despite Pat stating it came from the same dye lot. The installers also stated they would not repair all of the visible seams because they were not being paid to do so. As a result, I was left with: Incorrect carpet padding throughout most of the home. Multiple visible carpet seams. Carpet patches in unnecessary locations. Color mismatch in the final two rooms. Damage to trim, door casings, and walls that required me to pay my painter for repairs. Delays affecting the sale of my home. In addition, despite repeated requests, Carpet Barn never provided signed work orders, signed invoices, or signed credit card receipts for either Home #1 or Home #2. My final attempt to resolve this matter directly with Carpet Barn was on June 1, 2026. Despite multiple requests, the owner never returned my calls or made any effort to resolve these issues. I am disputing these charges because Carpet Barn failed to provide the materials and workmanship that were promised. The installation was substandard, incorrect materials were used, my home was damaged during installation, the final carpet color did not match as promised, and Carpet Barn failed to resolve the matter despite repeated opportunities.

Stood in the office/showroom for half an hour without anyone offering to help. I asked one employee…read moreif she could help me with some samples and she just said she couldn't. Left without getting any questions answered. They don't seem interested in earning business. Poor customer service.

Horrible customer service and business practices. After purchasing thousands of dollars in running…read moretrim with an acceptable result (some issues with them not shipping the requested lengths, therefore incurring unnecessary waste), we ordered select cypress to construct faux beams as a central feature in the house. The wood that was delivered was absolutely warped (most was warped 0.75" - 1.5" in a single board), knotty and some pieces were even split. The wood was unloaded and the painter proactively jumped on it and began staining it. When the finish carpenter arrived the next day, he quickly pointed out the defects, and we immediately called North Rome Lumber. Brandon was quick to point out that if we had problems with the wood, we should have not accepted delivery and that once we did, he was no longer responsible. Zero remorse, horrible customer service, and completely unwilling to help find a solution. North Rome did nothing at all to rectify the situation and blamed us for accepting it, even though they obviously did not QC it before it was shipped. To avoid trashing thousands of dollars in lumber, we altered our design to shrink the size of the beams being built and invested several days in labor to trim down the lumber to be straight and splice/join pieces to remove the knots and splits. Now, several months later we needed a few more pieces of baseboard (custom profile) to finish out one last room of the project and Brandon is refusing to sell us the baseboard. In fact, he instructed the salesperson to not even call us back. Be advised that while North Rome Lumber has been around Tampa for decades, the newer ownership is not honoring its previous reputation and cannot be trusted to do the right thing when it matters.

Holly helped me with my flooring selection process and I couldn't be happier with the results. I…read morewas very concerned about the stairs, they explained the difference between stairs bullnose and stair threads, the threads were more expensive but worth every penny! I already referred them to my neighborhood facebook page, the installer was punctual and knowledgeable!

The carpet there is so good, and the price is very reasonable. The service attitude is very nice…read more It is a very good place to do business.

Competitive pricing coupled with fantastic customer service and workmanship. Installed new LVP and…read moremade some repairs on 9 year old LVP. Flooring looks great! Extremely pleased. Shout out to Chris & Tim who performed the work. It was a pleasure having them in our home. Two hardworking, meticulous and polite craftsmen.

DPS installed LVP in my home. Service and value were excellent. They did it in record time. The…read morefloors look great.

Absolutely love our floor! The quality is excellent and the installation team was professional from…read morestart to finish. Highly recommended!

This is our 3 time here and every time we come we always go home with a beautiful product! The…read morepeople that work here are awesome! Very easy to work with Sara Jean was a big help taking us around the building. Thank you for all your help !

This place is a total nightmare. They broke 2 of our 4 slabs. When we went to select the new ones…read morewe asked if we could get a discount. The Manager came out and told us that this was an inconvenience for him because he couldn't sell the stone anymore and spoke to us in a very hostile and inappropriate manner. Do not shop here. Customer service is a distant priority for them.