Apple Store where's my review! I love this location and I've been here for training and purchasing…read moredevices and more. I've never had a problem with service because I'm patient. They have seats where I can relax and wait. Everyone that knows me knows I've got about 10 Apple devices and I've purchased my daughter so many such as her watch and iPad, keyboard and pen. We visit this store and enjoy the Grand Central Atmosphere. If I find my photos I will repost them. I doubt I saved them. Enjoy this location when you're in the neighborhood!

I've purchased devices at lots of Apple Stores in Brooklyn & Manhattan. The Grand Central Store is…read moreone to which I'll never go back. The location is stunning, up a staircase that looks down a level to the main floor. There are display tables on both sides after one ascends the steps. It doesn't have the look of a store, being completely open. My visit was to purchase a new Apple Watch. But I left without one because of the poor service. Although the store wasn't busy, the employee that approached was extremely rude. Before I could explain my purchase need he summarily dismissed my presence and walked away. Needless to say I didn't pursue help from anyone else. I left, determined to never purchase or visit the store again. I've had terrific service at the Downtown Brooklyn & Williamsburg Stores. I've also had great service at the 5th Avenue & the 14th Street Store, near the High Line & Chelsea Market. I've purchased iPhones, iPads, Apple Watches or MacBooks at all the above stores from friendly, helpful personal. With all those options available I certainly don't need the Grand Central Store.

Don't fall for this place!!!…read more The sales guy was really nice to us and we totally fell for some items that seemed like good deals because they had an "inventory discount". But I then found the same items online for a fraction of the cost.

This is my first yelp review and I hope it prevents others from shopping here!…read more This place has smooth talkers and sells items for what appears to be an amazing price. If its too good to be true, its because it is! My cousins and I were looking for ipod touches and the guy was selling them from $299 (retail $399). We were waiting to pay for them and waiting for the units to come in when the salesperson was trying to sell us other stuff we didn't need. Long story short, we were sticking to our guns with buying only what we needed and adter 45 minutes, they guy puts the ipods away and say that we don't deserve the ipods and that would rather sell them to a deserving customer who buys more items. More like customers who get suckered by them! I just looked up reviews on the store just now and saw countless negative reviews on how they got ripped off. I'm just glad my cousins and I didn't become victims! Be warned!

Visited today between 10:40-11:00 AM, and the experience was extremely disappointing. The two…read moreemployees working at that time, Holly and her colleague, were rude, arrogant, and acted as if answering questions was a burden. They repeatedly cut me off and never let me finish explaining what I needed. Instead of trying to help, they came across like bullies, talking over me and making it clear they didn't care. The treatment was bad enough that I've decided to switch to Verizon. I never expected to walk out feeling bullied at a phone store, but this location made that impression loud and clear. I would not recommend this store to anyone.

I just called T-Mobile sales to inquire about switching from MetroPCS to T-Mobile based on a…read morepromotion I received via text. The sales guy couldn't have been a bigger jerk. He was impatient and arrogant, and when I asked him about the cost of a plan for three lines in the promotion, he quoted me a higher number than the promotion. When I asked about the discrepancy, he said he had no idea and his tone told me he wasn't concerned with false advertising. Complete unprofessional jerk. T-Mobile won't be getting my business.

The customer service provided by Ryan Perdue was outstanding. He was professional, personable, and…read moreextremely knowledgeable. I was greeted as soon as I walked in and helped immediately. Ryan walked me through my trade in options and also shared potential perks that might be available to me as a Verizon customer. I saw the prior poor reviews and was a little concerned but my expectations were met. I highly recommend this location. Kudos to the other staff members who checked in on me as well.

Been a Verizon customer for 20 years (since high school), after walking into this location for a…read moresimple store pickup, I walked out of Verizon empty-handed and straight into AT&T across the street and made the switch. That's all I gotta say... store not great at customer service...

DO NOT BUY AN HP PRINTER!…read more I have one right here.....Envy 6000 Series, Fax, Scanner, Printer. Like everyone else, you buy it because it's cheap. OMG, then you learn the gimmick.....you must use only their ink cartridges! You must subscribe to their ink program. Another brand will fail to work. It's only $2.99/ mo for me. But they monitor your usage, and decide when to send you a fresh ink cartridge. Is it cheaper in the long run? I'm thinking.....

Terrible customer service...no phone number to speak to a human....afraid I am being scammed....read more