Storage sense (clermont location) I must say changed. Since I rented the 10x10 space in sept…read more"23..At first they were all about security. With insurance you could buy and the gates that open to let you in..Now I've noticed in the last few months August to October became worst not only did climate controlled failed with water I found in a few totes that are damged by mold to the storage door being damaged (someone trying to break it open) this place should check thier indoor camera's!!! I reported a few months backabout it to the office and the manager of the unit. As it wasn't at all addressed. Also the front gate was disabled( left.open all day without working).. the .poor rresponse when I left multiple messages gave me the red flag to leave... I left my unit and called in I spoken to the answering company they use and told them of my situation and will follow up on damages of mold and mildew which shocks me in a climate controlked facility...I found a better storage company that has every day cameras that work and answer my phone calls with onsight people. They are quick to let you leave because they don't address what has Rajeev place nor fix the issues or addressing your needs not good at all.. take the hint. Be heavily insured at this location.. in searching I found a better much larger unit for the same price. Shop around.. never again from these places say they value you or your business with them. A bill to come on the mold damage this stuff has to be addressed.

Samantha the manager went over and beyond helping me locate a storage locker at a time where they…read morewere scarce. Very friendly, professional and most of all understanding to my needs! I couldn't have been happier to work with this company because of Sam. Others I tried to do business with were not as accommodating and a few never called back. So if you're looking to store anything contact Sam at Storage Sense in N Cape May!

We have used these services many times over the years and always have had a smooth experience. Its…read morenice to know that there are still good people around.

From the owner: Self Storage Facility; drive up units. Outside storage available. Budget Truck Rentals. Public…read moreNotary

I reserved a unit here yesterday to be picked up today. I talked to a woman at 10:02am this…read moremorning to confirm I was picking it up today. At 10:08am she called me back but I was at work. She left NO message on my voicemail! I went to pick it up exactly at 4:45 ( which is when I was out of work and confirmed with her on the 10:02 call). At 4:45 I show be up and she told me she rented the unit to someone else bc they got here before me!!! 6 MINUTES!!!! 6 minutes passed from our conversation to her renting it!!!! HORRIBLE HORRIBLE CUSTOMER SERVICE!!! I will be sure to let every website and friend no never to deal with these money hungry SOBS!!! I'll take a waiting list at a company who cares about their customers before I will ever give them a dime of mine!!

This was a great company at one time. I just spoke with Amber who is one the rudest people I have…read morehad the displeasure of speaking with on the phone. Before I retired I was a customer service supervisor. I would never let my employees speak to anyone let alone a senior citizen with such a nasty attitude. I have explained over and over again, I am a senior citizen on a limited budget. I have had to live in motels while waiting for a senior citizen apartment. All I get is young people who DON"T listen. They are so busy condescending that I am trying to explain my situation but they keep giving me a script. I have dealt with previous people at this location and they were always kind and understanding. What happened to this business? I have had Public Storage employees that were kinder and more understanding. I am sorry that is business is not what it used to be. I always encouraged people to use them as the personnel were so kind. Not anymore.

We summer in Cape May, and have been doing so for almost twenty years. Hauling our stuff back and…read moreforth grew ridiculous. We now have a storage unit at Park Center and it's affordable enough that we have rented for five years now. I can get to my property at any time of day or night, and feel safe and secure there. The management is very kind- one time my lock was stuck and just not opening. I was really frustrated but after checking my ID, the manager Herb cut my lock for me and made sure that everything in the unit was fine (I was worried someone had tampered with the lock- nope, it was just old). We'll keep our stuff here for the next twenty years hopefully. Oh, and there are lots of great shops there too, like Seaside Cheeses, McGlades Backstreet Cafe, and the yoga studio.

I used this place years ago to pack and ship some over-shopping I did while on vacation in Cape…read moreMay. They were friendly, efficient, and they got my things to me in good shape. This last trip, I suggested them for my friend from No. Ireland, as she had a lot of gifts to ship back home. The place warned us it would be expensive, and it was. My friend could have bought extra suitcases and shipped the goods in them for a whole lot less. Food for thought if you're trying to decide between the two options. This place is a little difficult to find. It's a self-storage facility kind of off the road, so if you're not paying attention, you can easily pass it - which we did. If you start in Cape May, and end up in Villas, you've gone too far! *l* I'm not sure how to describe it, but the two people working there took a little while to warm up after some awkward standing around and waiting for someone to speak to us. They weren't very informative of what they needed from us once they found out the package was going overseas. (Not all of us are savvy on the ways of overseas shipping!) It would have been nice for them to say something like, "Ok, you're shipping all this stuff from here to such-and-such... we're going to need an itemization of contents and their costs" - and anything else they would have wanted from us. Thank goodness we happened to ask a question about it before they had wrapped everything up, else, we'd have had to unpack everything to make the list for them. Eventually, after a while, they became more friendly. To be fair, we did come in at the last part of their day, and kept them after closing... but still... it would have been nice to have the customer service repartee from the get-go. Like I said, this place did a good job for me years ago. This time? Maybe not so much. They wrapped everything up so quickly, I had wondered if it was all secure at the time. I decided to let go of my worries and put faith in the fact they did this kind of packing all the time, and I should just let them do what they do. But, my intuition ruled out and my friend says one of her items was broken upon arrival. Given all that was packed, and how far it had to go, that's actually a good ratio. But, I'm sad for my friend, and I hope that when she contacts the business, they will do her right as the package was insured. Given her strong accent, and unknowing ways of dealing with this type of situation, (from overseas, no less!) I can only cross my fingers.

The management team of ASK has allowed a door to be unsecured for over 60 days despite repeated…read morecalls and complaints. They're "waiting for the insurance to process" from the winter storm on 1/23/16. They failed to notify any building tenants of the issue and told me "I don't see the problem, we have cameras". When asked what happens when someone enters the building and cuts tenants locks, maintenance supervisor Jose told me, "that would be covered by insurance". Regional Cynthia asked me to be patient over the weekend and promised to follow up. To date has not called back. Numbers for her have no voicemail. Unprofessional, unacceptable. These people have NO intention of keeping your items "SAFE".