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    iStorage

    3.1 (8 reviews)
    Open 6:00 am - 10:00 pm

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    10 months ago

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    StorPlace Self Storage

    StorPlace Self Storage

    (4 reviews)

    I have had my stuff in storage for a little over a year. I have tried to get autopay for the entire…read moretime. I was told to fill out a form and return it. I did just that. Yet again I had to call in the payment. I inquired about the autopay status and was told that I was sent a form but never returned it. I explained that I filled it out and returned it. The woman I spoke began talking down to me telling me that I could go online and make my payment. I explained doing that still would not solve my issue. I asked for her manager and she referred me to the website. She refused to let me speak with the manager. This woman was rude, unprofessional and disrespectful.

    If I could leave a zero, that would be my preference, but a one will have to do…read more Let me first say that we rent TWO spaces there, and have for about a decade. That's a lot of money. I came to one of my units tonight to meet my husband & a friend, so she could pick up something I wanted to give her. I realize when I arrived, I had forgotten my cell phone. It was urgent that I contact my husband and merely went to the side office door to ask about using the phone. Tammy, the manager, had some trouble with the door & asked that I come around to the front door. So, I go back through the gate, using the code, and enter the office. I am greeted "What do you want??" very ANGRILY! I am the CUSTOMER, mind you. I told her I needed to call my husband, that I had left my phone at home, which is not an unreasonable request in ANY case. Fortunately, in my life, I have not been forced to witness an employee of a business behave SO rudely. She was having trouble with the door, which was no fault of my own, but she wanted to make CERTAIN that I knew it was because she unsuccessfully opened it for me. She is one very angry woman, and her irrational behavior shows it. I was appalled at her behavior, which is not the first time I, or my husband, have been treated rudely by this office. If you're looking for nice people to help you store your belongings, look elsewhere. We will be talking our business elsewhere & soon. I've owned my own business and I would NEVER treat a customer in such a manner. Unbelievable

    Public Storage

    Public Storage

    (15 reviews)

    I rented a space here to park my car for a few months in fall 2025. When I cleared out my space,…read morethe person in the office said my pro-rated rent (25 days of 30 to be returned @ $220/months) would be refunded within 5 days. It was not. I called customer service to follow up on my refund and was told they did not prorate rent. This is contrary to what I'd been told in person. Had I been given correct information by the person working there, I'd have vacated sooner. I was also told by customer service that they would investigate this situation and get back to me but never did. $185 was a lot of money to donate to a company giving out incorrect information. Don't trust what they tell you!

    this is the absolutely "worst storage company" on the damn planet!!!!!!…read morespecifically, in nashville at mcnally drive (but representative of all public storage locations).... please be warned!!!!!!! they are borken into "all the time (at least monthly) and refuse to do "anything" to enhance their pathetic security to protect your stored assetts!!!! ----- renters strongly advicsd to stay away at all costs from these total losers!!!!!!!!!!!! no cameras, no alarms, no security after hours! - just a walk thru the next day to assess the overnight damages!! break-ins occur about every 4-5 weeks (at least) yet all they do is replace the storage locker 'lock' and "that's it!!!! bins are easily borken into with a crowbar and are almsot all located in terrible/bad areas! they also force you to pay for "insurance" but if you have items stolen and do not have "receipts and pictures", you can forget about reimbursements!!!!! i moved out after two losses in less than 3 months - do not make the same mistake. this chanin is pathetic and tyhe local management "knows it", becasue coroporate support sucks and leaves you no way to reach them directly!!!!! entirely incompetent and unapologetically uncaring! again, trust me - stay away from these losers!!!!!!!!!!!!!!!!!!!

    iStorage - selfstorage - Updated May 2026

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