I've been going to eye doctors for ~15 years, and by far Dr. Johnston was the most thorough and…read moreintelligent one that I've seen. It was a very comfortable session, and he spent ample time diagnosing my eyes and ensuring that we honed in on the correct prescription. He was very up-to-date on contact options, and has been very friendly about utilizing several trial options to make sure I get what works best for me. Also, he actually recommended NOT doing the dilation eye drop, b/c he could see the back of my eye just fine (I do have quite large pupils). By far the best eye doctor experience so far!

Dr. Mia Fripps is committed to outstanding customer care, ensuring thorough exams and asking…read moreinsightful questions. She takes the time to discuss your overall health and how your habits impact your eyes. During my visit, she emphasized the importance of staying hydrated and suggested allergy eye drops, which have significantly improved my eye comfort--I no longer experience the tiredness or dryness I used to. The entire staff at her office is equally attentive. Overall, it was a very positive experience, and I highly recommend her practice!

Dr. Fripps is great! I found her practice last year in searching reviews of course, and even better…read morethat it was close by and convenient. It's always very easy to schedule appointments and you can literally take a visit on a lunch break, as she is efficient and honors appointment times. So much respect for doctors and practices that try their best to stay on time and respect your time as well. All of the staff are friendly, they do a great job explaining what to expect, and it's no frills billing that you pay during your appointment time. Aside from my routine eye exams, Dr. Fripps has excellent chair side manner and holds space for you to address any questions or concerns you may have with your eyes. Then not only does she make recommendations, but also tries to give 2-3 recommendations in varying price points and locations (online vs retail) for whatever budget you may be hoping to stay within. This is one of those places you almost wish you visit more than once a year or so, but it's a welcoming practice and she remembers little details about you even though visits are infrequent. Highly recommend!

Shingles in the eye....no fun! Saw Dr. Peter's today. Very thorough, informative & personable…read more He's not my usual doctor but I would not hesitate to see him again. Just love Brook Run Vision Center! Best of the Best! 5 Stars

After purchasing a new pair of glasses and new lenses for my exiting frames, I was having problems…read morewith the two lenses not matching the prescription. I returned to have both pair of glasses rechecked and adjusted many times to no avail. Finally I asked to be refunded, but instead they " pleaded" to let them remake one set of lenses, which they did. This week I noticed a crack in the right lense near the hinge area. I visited today to inquire about thei manufacturer's warranty. I was told if could happen if I wore them outside in the sunlight. That's completely unacceptable! I have been wearing corrective lenses for 50+ years and I've never heard that one before. I was told they wouldn't do anything for me. I suggest you try shopping somewhere else for your eye care products.

I have been coming for several years now and I am well pleased with the staff and the examine by…read moreDr. Shows was thorough. I would definitely recommend them.

I've been coming here for a few years, always get treated great by the entire staff. Friendly,…read moreprofessional, accessible.

I've loved being a patient at Grove Eye Care. You know how everyone has a doctor visit they're kind…read moreof afraid of? Eye doctors used to be that for me, but after my experience with Grove Eye Care, I feel much more confident and relaxed. I had my first visit back in 2023. I was looking to start wearing contacts and to get a new glasses prescription. Booking an appointment was easy. My first visit is a bit of a blur since it's been over a year, but I did have main takeaways. Whoever it was that guided me in how to put on contacts was the kindest and most encouraging person I've met. In my experience, a lot of eye doctor visits have involved inpatient people (I can understand because I would feel inpatient hearing the same six letters over and over again). I did not feel this way with my contact teacher. She was there to support me and made me feel welcome. I highly recommend getting contacts here. The contact experience involves getting the right prescription for you with a doctor, learning how to put them on, getting trials for a week, then returning to see if you'd like to order them. I have VSP which helped with the cost and have enjoyed the Bausch and Lomb Infuse 1-Day contacts. As for eye exams themselves, on an annual check-up this week, I did have a more impatient examiner, who didn't really explain all the machines to me which I didn't mind as much because I felt more confident, but had wished she told me when bright lights were flashing. They have a machine you can pay extra for so you don't need to get your eyes dilated which is nice. My first examiner in 2023 did explain everything. I think you just need to ask. My doctor is Dr. Schwartz. She helped me with my contact journey as well as treating headaches and dry eyes. She's very direct and to the point and can answer any questions you may have. I've enjoyed having her as my doctor. During my visit this week, I explored possibly purchasing new glasses/lenses at the shop section. It was a bit out of my price range, but do know you can get your prescription for free and if you need the distance of your eyes it's a $10 charge. If you're feeling uneasy about eye doctors, this is a great place to feel more confident and comfortable with them. The parking is easy here with a lot out front. It's near Carytown. And there is a gender neutral single stall for bathrooms. I highly recommend.

Everyone is so kind here, and my appointments go super quick without feeling rushed. (No waiting on…read morethe doctor for ages!) I appreciate how the doctor shows you the scans of your eyes and explains the different things he's looking for and why. Have been seeing Dr. Levy for years but he recently retired. Now seeing Dr. Wong and still getting the same great service!

Been going to Dr Lucas for several years. She & her staff are very friendly. Dr Lucas is detail…read moreoriented and offers very valuable information during your visit & her staff is very good with follow up when needed.

I have been going to Dr Lucas for years, ever since she left VEI. I was so happy to have found her…read moreagain. I have been very pleased with prescriptions she has written for new glasses. She is caring and attentive to concerns. Her office staff go out of their way to make you feel comfortable and help with insurance. Can't say enough good thing!

I went in to get fitted for contact lenses. They didnt have my prescription in stock and I got a…read morelecture about having cataract surgery despite telling the doctor I do not want such surgery. I was ignored.

Very friendly staff and the Optometrist did exactly what was needed without adding unnecessary cost.read more

The staff was able to restring my lenses to a new frame allowing me to resume working, within the…read morehour! Caring staff who, in my experience, went above and beyond! Give them a look if you can.

Dr. Gates has been my optometrist for the past 4+ years, and I still go to him for eye exams even…read morethough I have moved out of Richmond. He is professional, friendly, and skilled at what he does. He seems to truly care about his patients and genuinely listens to their concerns. Carytown Optometry is linked with Carytown Optical, and I always order my contact lenses here. They have a wide selection of glasses, and my current prescription glasses are from here as well. The staff including Beth and Cynthia are nothing but helpful, and their customer service goes above and beyond. I have referred two of my friends to Dr. Gates so far and will continue to do so. Highly recommend!