started going here about couple years ago and I feel it's about time to do a review now. once entering the office you are greeted by the staff which is really nice and welcoming. then office is really well decorated and extremely clean. Dr. Nina is very knowledgeable as well as her staff. they treat you as family which is a big win for me. me personally I didn't think flossing was a big deal at all. but jeez was I wrong. have you ever flosz and gunk comes out? have you ever looked or I mean examine it? and lastly have you ever smelled your floss afterwards? I rarely floss but when I did I really only did it because food was stucked in my teeth and couldn't get it out. but when I started smelling the floss jeez it was disgusting. terrible. that's when I started to think about what Dr. Nina told me.. thats the bad stuff that destroy your teeth and I would have never known that if Dr nina never told me.. I don't really know how to do a review but anyways!! go visit Dr nina and her friendly staff. she's is the best in town and I only go to her for my dental needs!! so I can keep this nice iSmiles!! read more

The clinic is very clean and professionals are so nice also Dr. Brendon he is so kind and counseled detailed treatment. My two kids have been treated braces reasonable prices. I strongly recommend this clinic. read more

I love ISmile orthodontics!!! I followed Dr.O all the way from Arizona Dr.O and his amazing staff are a great team always friendly and happy to see us, they have top of the line ortho treatment. I took my oldest daughter to him, after seeing the amazing results I got mine started. Now I take my middle daughter to Dr.O too. I worked in the dental field over 11 years and have gotten consultations with others and honestly they tried to fool me. Thanks to Dr. O for his great work that he's done for me and my daughter's. read more

iSmiles Orthodontics - Dr.O and my daughter grace - Orthodontists Near Me - Irvine, California

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Love this dental office, staff are professional and very friendly. Highly recommended. I have been going to this office for the past 21 years and I am happy with everything. come and check them out read more

If there was less than one star that's what I would rate Dr. O. He was rude and condescending, he even tapped my shoulder and said he would not honor his yelp offer, that normally he would have charged $350 to remove the retainer that his dental assistant removed in less than 2 minutes literally. He said it was to be used ONLY against a whole orthodontist treatment. I came in to get an evaluation and a quote for braces and asked for the top retainer to be removed. Legally he is binded to honor any offer that is published. I will make sure to let the better business bureau of his click bait technique, if he hadn't been so rude and tapped me on the shoulder towering over me I would not have bothered to write a review. I wonder if he would have dared to do that to a man. Beyond rude... read more

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I can't say enough good things about iSmiles Orthodontics. From the minute you walk in the office you feel like family! I have had two kids who have been clients and they always are treated with kindness and respect. There is always a contest/drawing to participate in along with fun prizes for winning! The entire staff is supportive, not only in the office, but they are active in the community. Sponsoring local Jog-a-thons, 5Ks and many other community events! Hands down the best Orthodontics office around. If there are any instructions for home, they make sure you completely understand them before leaving. If you have questions, you can pick-up the phone and ask. Office staff is very informative and are willing to get you taken care of asap! If you or family members have orthodontics needs, this is the place to go... No need to look anywhere else! read more

iSmiles Orthodontics - Amazing staff and great results! - Orthodontists Near Me - Irvine, California

I feel at home at iSmiles. Excellent treatment and even better staff. Fantastic office with updated equipment and comfort. Highly recommend for anyone and all ages. I can say that with a confident smile. read more

iSmiles Orthodontics - Orthodontists Near Me - Irvine, California

Excellent dentist I highly recommend him as a professional dentist and surgeon I had a root canal surgery and I was in a lot of pain and he and his team did an excellent job read more

I am so thankful to have been in such greats hands, I cannot tell you enough in how many different ways ismiles orthodontics team went out of their way to accommodate their patients' needs including me. They are all so kind and highly skilled at what they do. I highly recommend anyone who wants to have a great smile to consider them, I can promise you will not regret that. I have been asked several times where I got my veneers done, but all I actually did was Invisalign with Dr.Brandon at ismiles orthodontics and I couldn't be happier about my smile. Will attach the Before & after picture here soon. read more

Disclaimer: This review is just of the customer service experience I've experienced thus far. This references nothing about their orthodontic work. I am a 3-time orthodontic patient. My first orthodontist was horrendously bad. My second one seemed fine at the time, but come to find out he never fixed my bite issues. So safe to say, I am wary about orthodontists. Here are some issues I had with today's consultation: 1. Staff kept calling me "hun", "babe", and "buddy". As an adult, I found that quite demeaning. I'm not 5-years old and don't wanted to be treated as such even though most of the clientele are in that age range. 2. There is a fine line between genuine, welcoming hospitality and false representation. My friend kept being asked every 2 minutes if he wanted water. I was told that they "rolled out the red carpet just for me". Then I was told about the things I can do "when I become a patient." During the initial consult, the assistant asked me about my hobbies, instead of asking me why I was there. If I'm going to shell out my hard earned cash on a third orthodontist, I want to be damn sure that people to fix my problems and not what I like to do on my spare time. I know that they were trying to be hospitable, but the impression they gave off wasn't such. 3. The worst part. I had to have spacers put in, which ended up being a painful experience because my teeth had been impacted by my wisdom teeth. Shortly after, I asked for some Tylenol or ibuprofen, because I was in pain, which I was refused. Then, I was told that I would need my spacers removed and the replaced because the doctor decided he wanted to do a different procedure... So the started removing my spacers... Then, after starting to remove my spacers, they decided -- WAIT NEVERMIND -- put them back in because we didn't need to take them out in the first place. Thankfully it wasn't a tooth or an eyeball and just a (painful) rubber band. The Doctor called me after to apologize and told me that it was a new girl who had performed the procedure --- Oh, so a new hire was told to handle me without no supervision? Then he said, no it was new equipment --- Oh wait, so the staff wasn't trained as to how to use the new equipment, and so I had to experience extra pain through the process? Then he said he wanted to save my time from my next appointment -- fine, but they probably should have discussed that before putting me in such pain. Instead of offering to fix the problem somehow, the doctor just said he would take the blame for his teams fault. No mention of follow-up training the staff, no mentions of goodwill discounts, just awkward silence. I guess that's what happens when your practice gets too big to handle. 4. Finally on my way out, I got my payment schedule that was higher than the price she verbally quoted me. Update: Notice the language of the reply message. No accountability at all. Apparently everything I experienced was in my head. read more

My daughter got her orthodontics treatment here for the past two years and we are very satisfied with the customer service received from the staff and the meticulous attention from Dr. Brandon. We are here for her six months follow up after taking off her braces. She has been enjoying beautiful smiles since then, thank you iSmiles!!! read more

iSmiles Orthodontics - Awesome customer service from the staff! - Orthodontists Near Me - Irvine, California

I went to Dr. Brandon for my braces this week. I can not even explain how awesome their staff is here. Not only does this place have modern technology, but it has a well rounded staff. Dr. Brandon and Anita have made me feel absolutely welcomed. read more

iSmiles Orthodontics - Thank you Dr. Brandon!! I can't wait to see my beautiful smile - Orthodontists Near Me - Irvine, California

Dr. Ammar has been amazing in helping me out with getting invisalign retainers. Dr. Ammar and his staff made it extremely easy and smooth from the time I walked in to when I left. I didn't have to wait longer than a few minutes and the process started right after. I got my impressions done today and by next week, I'll have my retainers. Considering that I live 25 minutes away, I was back home in one hour. Definitely recommend!! read more

I just got off the phone with the new manager Leena! The worst service ever. I used to go when they had different doctors now they are so rude don't make you feel comfortable it's so horrible! She hung up the phone on me , left me crying and made me felt worse about everything. She knew nothing and wouldn't even book me a appointment! Worst worst worst service ever read more

I would fully recommend iSMILES to anyone considering orthodontics for themselves or their children. Two of my teenage children have almost completed orthodontic care with Dr. Brandon and his staff, and are now wearing retainers. The office is always warm and inviting, and the staff is always smiling, positive and energetic. Dr. Brandon and his staff were meticulous about the care my children received, and both of my children have beautiful, straight smiles now that they are both very proud of. The prices we were quoted were well within reason compared to other practices, but Dr. Brandon's work far exceeds what I have seen other orthodontists do for my children's friends. My children's teeth have no gaps and are perfectly aligned. The office staff worked with me to make reasonable payments for what our insurance didn't cover, and there was never any additional fees or hidden costs that we weren't expecting. Not many people put their whole heart into their work anymore, but Dr. Brandon and his staff completely do! My children's smiles will reflect that precise care for many years to come! Thank you, Dr. Brandon! =) read more

This is the first time I'm writing a yelp review and I HAVE TO write it because Ismile is the BEST!!!! I cannot thanks enough for them! Everything is good! I had clear Braces and it is very hard to notice that I was wearing a Braces. The whole treatment (17 Months) was very comfortable and enjoyable. People are nice to me all the time. They are just so professional and passion about their work. I also introduced FIVE of my friends to Ismiles! Some of them had wear braces before and some of them had not. All of them just love Ismiles as I do!! I just took off my two weeks ago! And the result is amazing! Everyone tells me that my smile is prettier than ever! Thank you so much Dr. Brandon and everyone!! You guys are the best!!! Ismiles~~ WOOHOO!!!!!!!!! read more

My son started his Ortho Phase I and II with Dr. Brandon and continued his adjustment with Dr. Siddiqi after the change of ownership. Dr. Siddiqi was great with my son and took great care of him as if my son was his original patient. Dr. Siddiqi is very skilled and knowledgable and planned my son's teeth development very carefully. When my son's teeth encountered challenges, he reach out to my son's pediatric dentist and developed a strategy to ensure his teeth is developing according to the ortho plan. I would highly recommend iSmile and Dr. Siddiqi for your child's ortho! read more

Dr. Brandon Huang and his staff are the best!! My daughter, Elyse, always loves going to her Ortho appointment. Highly recommend to anybody who needs orthodontic needs! read more

iSmiles Orthodontics - Orthodontists Near Me - Irvine, California

It had been a long time coming for me to get orthodontic treatment for my crossbite, and when I finally got around to it, I wanted to make sure I found a place that would make the process the most comfortable for me and my small budget. I found iSmiles and Dr. Brandon on Yelp, and was on the fence between Invisalign and traditional braces. They gave me the option of Invisalign and clear Damon braces. I decided to go with clear Damon's on the top, and traditional on the bottoms due to the shorter treatment time, higher effectiveness and lower cost compared to Invisalign. When I found out that my insurance didn't cover me at my age, I was worried since I am just starting out in the working world, I have a restricted budget. Anita and Dr. Brandon were very understanding and helped me figure out an affordable way for me to pay for my treatment. They also offered a discount for finding them on Yelp! They started with the top braces for the first month, allowing me to get adjusted to the feeling, something that I had never heard of before, but it was extremely helpful. A month later, they added the bottoms, and Dr. Brandon threw in the clear Damon's for the bottoms for no extra charge! That was an amazing surprise for me, and made me excited to get through my treatment. They also offer a small discount for paying for the treatment up front. I am 2 months in with about 10-16 more to go, and so far, the transparency and friendliness of this office and Dr. Brandon has made it a very smooth experience. read more

HANDS. DOWN. THE. BEST!! As a 20-year veteran in the field, I don't say that lightly! Dr. El-Hilal (aka Dr. O) is knowledgeable, compassionate and most importantly honest! With more than 15 years of experience, he creates beautiful wide smiles! One you will be proud to show off!! You are warmly greeted by Mary when you first arrive and Rosa and Javier will make you feel comfortable the first time you set foot in the clinic! With more than 50 years of combined experience iSmiles is ready to handle any and all of your orthodontic needs with ease! They are making Irvine smile for sure!! read more

The staff and Dr. Brandon are superb! My daughter, Brooke, was anxious about getting her orthodontic appliance, but they made her feel at ease. The office is decorated for the holidays and has lots of fun games for the kids and reading material for the kids and adults. Everything is run in a super efficient way, including check in and appointment making. Dr. Brandon is particularly friendly and comforting! I highly recommend iSmiles! LInda Brody read more

OMG! Seriously, THE BEST PLACE EVER! If you seriously are looking for an Orthodontist.....just stop looking and call them now! I promise you that you will have the BEST experience ever. The staff and you become insta-BFFs (but in the most professional way of course). In all honesty, I am grateful that I have iSmiles in my life now! Their help, time, and dedication in making sure my 15 year old son and I were comfty was above and beyond what I ever could imagine! They even helped me figure out best case scenarios in treatment, costs, and upcoming insurance coverage selection for 2016. Oh iSmiles....where would I be without you????? Oh wait I know...at home stressin' about how I could best fix my and my son's grill!!! I am now a forever iSmiles loyal patient. read more

I had the best experience here yesterday. I would recommend this place to anyone. Helpful and caring staff. Great personal relationships with each patient and all around fun office. read more

iSmiles Orthodontics provides great service with a friendly atmosphere. The staff are welcoming and upbeat. Dr. Brandon greets us by name and explains all of our treatment options in detail. He truly cares and goes the extra mile for his patients. Somehow, as busy as they are, iSmiles coordinates their time so the wait is not long, yet we never feel rushed. The office has a perfect balance of caring, skill, and timeliness. read more

Dr. Brandon and his staff are professional and amazing with my kids. They always make us feel comfortable in the office. We highly recommend iSmiles!!! read more

iSmiles Orthodontics - Orthodontists Near Me - Irvine, California

I've been at iSmiles for over two years now. Dr. Siddiqi, Rosa, and Javier have been very understanding of my situation, and their experience with patients and Invisalign really shows. I'd still strongly recommend iSmiles to folks who are interested in orthodontic treatments. read more

Doc Brandon has set up an amazing oasis for those needing to have orthodontic work done in the Irvine area. Immediately when you walk in to the office, the place is finely tuned to create a welcoming and pleasurable experience, both for the patients and their family and friends who join them. The place is immaculately clean and new looking, with clear signs that work was done to customize the space to the needs of orthodontic care and working with children. It's clear that extra attention was paid to really optimize things so kids and adults alike can feel comfortable and confident in the orthodontic work they are having done. An extra nice touch are the iPads and plenty of games of all sorts available for kids to play with in the waiting room. When I first came for a consultation, the kids in the waiting room were really enjoying themselves, almost like they were coming in for the fun of it! And if you know typical dental and orthodontic offices, this is certainly not very common. I've been through a fair share and know this for a fact. All the staff seemed super friendly and willing to put in an extra effort to make everyone who walks through the doors as comfortable as possible. All in all, the work I had done was easy-breazy and my experience was one of a kind. A fantastic place and I would recommend iSmiles Orthodontics to anyone requiring orthodontic work who is close enough to make the appointments. read more

The staff here is very helpful and patient with us in explaining procedures and making sure we understand what is happening and what we are paying for. My daughter likes how nice everyone is and that they take the time to answer her questions. read more

To make a long story short, I'm really not happy with the service I've been receiving from ismiles Irvine they have been extremely unprofessional. Every time I come for an appointment I get a different person and no one seems to know what's going on with my process, they never return my call when I have questions. I'm to the area and I chose them because of the ratings, but if I had to do it again I would not have spent over $3,000 with them just hasn't been worth it. read more

We have enjoyed our experience at iSmiles. Dr. Brandon and the staff are friendly and easy to work with. Dr. Brandon explains what he is doing and is willing to go beyond expectations. My child was able to complete his orthodontic work in a reasonable amount of time and now it is down to periodic checks. The entire staff seem happy to work there and they make our experience comfortable. read more

Why can't I give Dr. Brandon 10 stars? I have been a patient for two years and I am almost done with my treatment. I couldn't be happier with the results. My teeth look fabulous that I cannot wait to see them without braces. The staff has always been so welcoming and professional. They have been like a second family all this time. The office is very high tech, clean and cheerful. They have a red carpet where you have taken fun photos when you have your braces off. I am not a kid. I am in my late 20's and I think is so much fun. I highly recommend Dr. Brandon and his amazing staff. You will never regret choosing ISmiles. They really know what they are doing and they will take good care of you. read more

Very welcoming, so many amenities as well, definitely a great place to look at if you're looking for braces.

I had a great experience with the iSmiles team and Dr. Brandon. I would often come from work and they were very accommodating with scheduling, always dealt with knowledgeable and friendly staff! read more

My siblings started their braces first and seeing them excited about their new upcoming smiles made me want to go for it! I went out on a limb last year and decided to get braces! I was the last one of my siblings to decide to and it's probably the best decision I made. The staff here is super friendly and listen to your every need. Anita and Rosie are the first faces you see coming in and every time it is as friendly and sweet as the first! Dr. Brandon and staff are talented and personable people, thinking about getting braces? Get them here, you won't regret it! read more

I love iSmiles Orthodontics! The staff is top-notch, ultra accommodating, and did an amazing job on my daughter's teeth. She had braces for just under two years, and they did an excellent job! They financed the total into easy monthly payments with zero interest, which made paying for braces easy, especially since we didn't have ortho insurance. We highly recommend this office. read more

So I have had multiple issues at multiple orthodontists before trying to straighten out my teeth but BY FAR this is the most comfortable I've ever been at ANY office. I came in and was greeted by Brooke who took all of the nervous jitters away about getting work done. I've had Damon braces and Invisalign elsewhere and someone still haven't achieved my perfect smile. I came into this office and got all of my questions answered about how to achieve the look I want. They gave me multiple options with payment options that work for me. Dr.Siddiqi is so KNOWLEDGEABLE! They make you feel comfortable and that your business is appreciated. I highly recommend coming to this office for any orthodontic work. You'll feel like they have your best interest at heart! read more

This place is spectacular! You won't find a place better than iSmiles! Having to get braces was a scary thing for me but once I began going there I couldn't wait to go back and see all their welcoming faces! Iv'e been going there for 3 years and everyone treats you like family. I definitely recommend coming here if you want a great smile along with a great staff! read more

The staff is nice to you until you have a complaint, then the professionalism dies quick... I wanted to get my retainer (that I purchased from them) adjusted and they tricked me into setting up a consultation and charged me $200 or something around there for having the doctor talk to me for 5 minutes and take pictures of my teeth... More expensive than my prom pictures.... The 5 minutes that we spent talking was to try and get me to also purchase a lower retainer that I all off a sudden needed. Why was this not the case the last 2 years I was under your care? I explained to them that the minor crookedness of my bottom teeth had always been there and I was not bothered by their aesthetic appearance. The woman who I think might be Dr Brandon's wife insulted me with the awkward silence that followed what I had said. Could have just said okay no problem, not try to make me feel self-conscious about my lower teeth in an attempt to up-sell me. So I get adjustment to the retainer and the 200$ surprise bill. I didn't argue too hard over it, kind of just took the loss... Had to come back within the next week because the adjustment was off, then they tried to charge me for the readjustment... I was not having that, and they ended up not charging me the $44. It was not a friendly visit. I felt like one of the male assistant's wanted to fight me lol... He was dogging me hard and said "what's goin on bro?" when I approached the chair. What kind of a doctors office has employee's that call you "bro" and not in a friendly way either. Felt like I was at a bar in Santa Anna. The original owner of this place was an honest man, a good orthodontist, then he sold the place to Dr. Brandon and his business minded staff and everything changed. The old place didn't need to entice kids with Ipad's and arcade games in the waiting room.They were professionals... this new crew on the other hand are a bunch of money hungry crooks. read more

This place is very unprofessional. I definitely would not recommend those who are thinking to have their treatment here. Every time I come here, there are always new staffs working. They never know what to do nor know what is going on within your treatment CAUSE LITERALLY THERE ARE ALWAYS NEW PEOPLE WORKING. From what I heard, they are staffs who also work at their Arizona location ....? I'm assuming they travel among their location to work. I'm not sure if I'm the only one who has the problem with this, but why are they traveling during this pandemic? THEY HAVE MORE CHANCE OF CATCHING COVID RATHER THAN US. I prefer the original staff who actually works at the Irvine location. They are so nice and welcoming. + 1 star for you ROSA and JAVIER Arizona staff? RUDE RUDE RUDE. I'm paying you for your service not the other way around! You give me attitude, expect it from me as well. If I didn't fully pay for my braces yet, I honestly would take my money somewhere else. Also, they need to stop over booking or they need to extend their hours. There's always a long wait outside. read more

Both of my kids see Dr. Brandon and love him. The staff is exceptional! You can't ask for a better person to greet you every time you walk in, I'm talking about ANITA! She is amazing, helpful and makes everyone feel welcome. They are excellent at their jobs and provide a fair and realistic plan for each individual. I highly recommend! read more