these guys have great customer service and they look out for you.
If you going to Boracay, once you off the plane you got 3 choices to get to the island;
1, Your Hotel may have a transportation service to and from the airport
2. Use a private full airport, hotel transportation service
3. Wing it, do it your self arrangement if you know what needs to be done.
Forget number 3, it maybe cheaper but full of stress and you may still have to carry your bags from the main street to your hotel that can be one or 2 blocks away if you know where it is located.
Number 1. is dependent on the hotel, and I found good and bad results, even the Henann hotels depending which one of the seven on Boracay you stay at.
If you pick number 2. that's also depends on the company running it and if it's Islandstar Express, they not only take you door to door , with your bags, they double and triple check you flight, arrival, departure time, take care of the tourist and environmental fees, registration and more.
they may not have the newest vans or commuter craft has compare to some others is the only drawback.
Islandstar also has transportation to other places and also does tours, and even Jet Ski bookings, but I can only speak for the transportation to and from Boracay. read more